Ricky Chan Chee Ho

About Me

Ricky has more than 20 years of hands-on and theoretical experience in the Windows Server environment with banking application and consultancy experience. His exposure to Windows Servers technology started with Windows NT 3.51. His expertise lies in Active Directory Domain Services, and its networking components, which includes DNS, DHCP, Hyper-V, File Services, Access Control, Group Policy, and etc. He has helped various organizations to design and implement the Active Directory. 

Ricky has tremendous exposure and experience in Windows Clients since Windows 95. He has helped various organizations to design and implement the big-bang rollout, upgrade and maintenance of the desktop environment of various bank and hospital industry. 

With 20 years of hands-on, project and theoretical experience in the Microsoft SQL Server Databases since SQL Server 6.5, Ricky has helped various organizations, includes bank and insurance company, to perform system health check and performance tuning for their database server. He is a master in helping organization to resolve mystery database issue happen in real-life production environment.

Certification

  • MCT – since 1999
  • MCSE Server Infrastructure – Since 1999
  • MCSE Desktop Infrastructure – Since 1999
  • MCSE Messaging – Since 2014
  • MCSE Communication – Since 2014
  • MCSE Private Cloud – Since 2014
  • MCSE Business Intelligence – Since 2014
  • MCSE Data Platform- Since 2014
  • MCSE Data Management and Analytics – Since 2016
  • MCSE Cloud Platform and Infrastructure – Since 2016
  • MCSE Productivity – Since 2016
  • MCSA Windows Server 2012 – Since 2013
  • MCSA Windows Server 2008 – Since 2012
  • MCSA Windows 10 – Since 2017
  • MCSA Windows 8 – Since 2014
  • MCSA Windows 7 – Since 2012
  • MCSA Office 365 – Since 2014
  • MCSA SQL 2012 – Since 2012
  • MCDBA for SQL Server – Since 2000
  • Microsoft Specialist – Implementing Microsoft Azure Infrastructure Solutions – Since 2014
  • Microsoft Specialist – Server Virtualization with Windows Server Hyper-V and System Center Specialist – Since 2014

SKILLS EXPERTISE

  • SQL Server 2000, 2005, 2008, 2012, 2014, 2016,2017
  • Windows Server 2008, 2012, 2016
  • Windows 7, 8, 10
  • Hyper-V

Clientele

PROJECT EXPERIENCE

  1. Y2K for Bank UOB, Bank Utama, Bank Oriental and Bank Ban Hin Lee
  2. ATM system for Bank UOB, Bank Bumiputra, Bank of Commerce, Public Bank, Bank Utama, Bank Oriental and Bank Ban Hin Lee
  3. Branch Teller System for Bank UOB, Bank Utama, Bank Oriental and Bank Ban Hin Lee
  4. Cheque Processing system for Bank UOB, Bank Islam, Public Bank, CIMB bank, etc
  5. Active directory design and implementation for UOB bank and Aetna Insurance
  6. System and database health check for CIMB
  7. Conversion to Islamic Bank system for RHB Bank
  8. System maintenance and support for Assunta Hospital
  9. Migration to THIS system for Assunta Hospital
  10. System and database health check for Malaysia Marine Heavy Engineering (MMHE)
  11. SQL SSRS Report Development for Cycle Carriage Bintang Malaysia
  12. PowerBI Report/Dashboard Development for Cycle Carriage Bintang Malaysia and NXP

 WORKING EXPERIENCE:

Company                     :           Clairvoyance Solutions Sdn Bhd, Kuala Lumpur

Position Title               :           Technical Director

Duration                       :           Jan 2010 – present

Responsibility              :

  • MCT 2010, MCT  2011 and MCT  2012, MCT2013, MCITP:  Enterprise Desktop Administrator on Windows 7, MCITP:  Enterprise Administrator on Windows Server 2008, MCSA: Windows Server 2012
  • Responsible for maintenance, operations, and designing of UOB’s Bank Branch Teller System (BTS)
  • Trained network personnel and implemented networks for various business clients.

Company                     :           Ardent Asia Pacific Sdn Bhd, Kuala Lumpur

Position Title               :           General Manager

Duration                       :           June 2005 – Dec 2009

Responsibility              :

  • MCT 2006, MCT 2007, MCT 2008, MCT 2009
  • Maintained the operations of IT for Assunta Hospital and Cypark Sdn Bhd.
  • Trained network personnel and implemented networks for various business clients.
  • Responsible for all aspects of strategic planning and implementation in leading edge computer consulting and training company.
  • Recognized need for and developed curriculum for hi-tech courses and delivered courses within a limited time frame.

Company                     :           Adapt Square Sdn Bhd, Kuala Lumpur

Position Title               :           Technical Director

Duration                       :           July 2004 – June 2005

Responsibility              :

  • MCT 2005
  • Clients included Bank Islam, United Oversea Bank Malaysia, EON Bank and RHB Bank
  • Maintained, operated and designed the front-end banking solution.

Planned and budgeted for all areas of company operations and worked within financial limitations.

Company                     :           OpenSys (Malaysia) Pte Ltd, Kuala Lumpur   

Position Title               :           Technical Manager of Professional Services and Training Department

Duration                       :           Jan 2000 – July 2004

Responsibility              :

  • Supported the National Check Clearing System and Life Keeper for Ban Hin Lee Bank, Oriental Bank and Public Bank in Malaysia
  • Y2K project for the banking system in Malaysia.
  • Conducted training on Windows NT to 80 field engineers and system engineers for NCR Malaysia for them to support various customers all over Malaysia.
  • Trained network and system personnel for various business clients.
  • Gained MCSE + Internet, MCSE 2000, MCDBA 2000 and MCT 2002, 2003 and 2004 status
  • Taught all Windows NT 4.0, Windows 2000 and SQL 7.0, SQL 2000 and Exchange 2000 certified courses.
  • Lead a team for the migration project from Windows NT 4.0 to Windows 2000 and upgrading from Exchange 5.5 to Exchange 2000 for ING Insurance.
  • Migration specialist to answer and solved migration problems that NCR’s migration team faced during migration from Windows NT 4.0 to Windows 2000.
  • Developed  and delivered curriculum for   hi-tech courses such as MCSE based on Microsoft Press Book curriculum within a limited time frame.
  • Trained and supervised teaching and consulting staff while maintaining excellent relations with all employees.
  • Encouraged staff development and assisted employees in training and self-development.
  • Maintained, operated and updated computer equipment and peripherals for classrooms and office with excellent diagnostic and troubleshooting abilities.

 Company                     :           OpenSys (Malaysia) Pte Ltd, Kuala Lumpur   

Position Title               :           System Engineer

Duration                       :           Mar 1998 – Dec 1999

Responsibility              :

  • Developed Branch Delivery System for Utama Bank, Ban Hin Lee Bank, Oriental Bank and United Overseas Bank.
  • System integration and rollout for Branch Delivery System for the above customer all over in Malaysia.
  • Training for the rollout team and IT personnel for the above customer.

Certification

Microsoft® Certified Trainer
Microsoft® Certified Solutions Associate : BI Reporting
Microsoft Office Specialist on Microsoft Office 365 & 2019
Microsoft Office Specialist on Microsoft Office 2016
Microsoft Office Specialist on Microsoft Office 2013
Microsoft Office Specialist on Microsoft Office 2010
Microsoft Office Specialist on Microsoft Office 2007
Microsoft Office Specialist on Microsoft Office 2003
Microsoft® Specialist: Windows 7, Configuring
Microsoft® Certified Technology Specialist: Windows 7, Configuration
Microsoft® Certified IT Professional: Enterprise Support Technician on Windows Vista

Clientele

Maybank (Malaysian Universal Bank)
Bangkok Bank
Permodalan Nasional Berhad (PNB)
Public Mutual Berhad
United Overseas Bank (M) Sdn Bhd
RHB Banking Group
AEON Credit Service
Securities Commission Malaysia
PIDM
SWIFT Support Services Malaysia
Bursa Malaysia
Credit Guarantee Corporation Malaysia Berhad

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