Sean Low

About Me

Sean (born 1972) is a senior consultant with over 25 years of working experience which includes 15 years in IT service management, with roles ranging from service delivery consultant to service delivery manager in various local and international companies worldwide. He also has deep experience in managing IT services and process development in international non- profit organisations.

He has excellent client relationship skills with a good understanding of client needs and ability to translate these needs into solutions. He has proven people management skills with a focus on skills building and employee motivation, especially in the non-profit sector and has a strong focus on building and managing cross-geographic and cross-cultural teams and programmes.

With a management style which is based coaching and team play, Sean can effectively communicate with the members of the board as well as employees in various levels of an operation and has proven that in many different cultures and industries.

Sean has a very good track record in consulting, project and process assessment and improvement in numerous international organizations.


  • ITIL Expert
  • ITIL 4 Managing Professional
  • ITIL 4 Create, Deliver & Support
  • ITIL 4 Drive Stakeholder Value
  • ITIL 4 High Velocity IT
  • ITIL 4 Direct, Plan and Improve
  • ITIL 4 Digital and IT Strategy
  • ITIL 4 Foundation
  • PRINCE2 Foundation & Practitioner
  • PRINCE2 2017 Practitioner
  • Kepner Tregoe Resolve
  • IT Asset Management Professional
  • Certified Software Asset Manager
  • Certified Hardware Asset Management
  • Certified Big Data Professional
  • Enterprise Big Data Professional
  • Lean IT Foundation
  • Lean IT Kaizen Lead
  • Lean IT Leadership
  • COBIT 5 Foundation
  • COBIT 2019 Foundation
  • PRINCE2 Agile Foundation & Practitioner
  • Agile Project Management Foundation & Practitioner
  • Agile Scrum Foundation
  • Agile Scrum Master
  • Agile Scrum Product Owner
  • DevOps Foundation (DevOps Institute)
  • Professional
  • DASA DevOps Fundamentals
  • DASA DevOps Enable and Scale
  • DASA DevOps Product Owner
  • Agile Change Agent
  • DevOps Essentials
  • Service Automation Foundation
  • Leading Organizational Change
  • Organisational Change Management Foundation
  • Organisational Change Management Practitioner
  • Sourcing Governance
  • Service Integration and Management (SIAM™)


Below are some of the customers that have benefited from Leng Chee Kong expertise:

  • Pink Elephant

  • The Edge

  • Malaysia Aviation Group (MAG)


Microsoft® Certified Trainer
Microsoft® Certified Solutions Associate : BI Reporting
Microsoft Office Specialist on Microsoft Office 365 & 2019
Microsoft Office Specialist on Microsoft Office 2016
Microsoft Office Specialist on Microsoft Office 2013
Microsoft Office Specialist on Microsoft Office 2010
Microsoft Office Specialist on Microsoft Office 2007
Microsoft Office Specialist on Microsoft Office 2003
Microsoft® Specialist: Windows 7, Configuring
Microsoft® Certified Technology Specialist: Windows 7, Configuration
Microsoft® Certified IT Professional: Enterprise Support Technician on Windows Vista


Maybank (Malaysian Universal Bank)
Bangkok Bank
Permodalan Nasional Berhad (PNB)
Public Mutual Berhad
United Overseas Bank (M) Sdn Bhd
RHB Banking Group
AEON Credit Service
Securities Commission Malaysia
SWIFT Support Services Malaysia
Bursa Malaysia
Credit Guarantee Corporation Malaysia Berhad

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