CompTIA A+ | IT Training & Certification | Info Trek
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CompTIA A+


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RM 3500.00
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  1. Mon 26 Sep 09:00 - Fri 30 Sep 17:00
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CompTIA A+


CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1001 and 220-1002), in order to become a CompTIA A+ Certified Professional.


This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam and the CompTIA A+ Core 2 220-1002 Certification Exam.


To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:

• The Official CompTIA® IT Fundamentals+ (Exam FC0-U61)

Note: The prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams. For the most up-to-date information about the exam prerequisites, complete the form on this page:


This program will be conducted with interactive lectures, PowerPoint presentation, discussion, and practical exercise.


In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:

• Support operating systems.

• Install and configure PC system unit components and peripheral devices.

• Install, configure, and troubleshoot display and multimedia devices.

• Install, configure, and troubleshoot storage devices.

• Install, configure, and troubleshoot internal system components.

• Install, configure, and maintain operating systems.

• Maintain and troubleshoot Microsoft Windows.

• Explain network infrastructure concepts.

• Configure and troubleshoot network connections.

• Manage users, workstations, and shared resources.

• Implement client virtualization and cloud computing.

• Implement physical security.

• Secure workstations and data.

• Troubleshoot workstation security issues.

• Support and troubleshoot laptops.

• Support and troubleshoot mobile devices.

• Install, configure, and troubleshoot print devices.

• Implement operational procedures.

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Module 1: Supporting Operating Systems

Topic A: Identify Common Operating Systems

Topic B: Troubleshooting Methodology

Topic C: Use Windows Features and Tools

Topic D: Manage Files in Windows

Topic E: Manage Disks in Windows

Topic F: Manage Devices in Windows

Module 2: Installing and Configuring PC Components

Topic A: Use Appropriate Safety Procedures

Topic B: PC Components

Topic C: Common Connection Interfaces

Topic D: Install Peripheral Devices

Module 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

Topic A: Install and Configure Display Devices

Topic B: Troubleshoot Display Devices

Topic C: Install and Configure Multimedia Devices

Module 4: Installing, Configuring, and Troubleshooting Storage Devices

Topic A: Install System Memory

Topic B: Install and Configure Mass Storage Devices

Topic C: Install and Configure Removable Storage

Topic D: Configure RAID

Topic E: Troubleshoot Storage Devices

Module 5: Installing, Configuring, and Troubleshooting Internal System Components

Topic A: Install and Upgrade CPUs

Topic B: Configure and Update BIOS/UEFI

Topic C: Install Power Supplies

Topic D: Troubleshoot Internal System Components

Topic E: Configure a Custom PC

Module 6: Installing, Configuring, and Maintaining Operating Systems

Topic A: Configure and Use Linux

Topic B: Configure and Use macOS

Topic C: Install and Upgrade Operating Systems

Topic D: Maintain OSs

Module 7: Maintaining and Troubleshooting Microsoft Windows

Topic A: Install and Manage Windows Applications

Topic B: Manage Windows Performance

Topic C: Troubleshoot Windows

Module 8: Network Infrastructure Concepts

Topic A: Wired Networks

Topic B: Network Hardware Devices

Topic C: Wireless Networks

Topic D: Internet Connection Types

Topic E: Network Configuration Concepts

Topic F: Network Services

Module 9: Configuring and Troubleshooting Networks

Topic A: Configure Network Connection Settings

Topic B: Install and Configure SOHO Networks

Topic C: Configure SOHO Network Security

Topic D: Configure Remote Access

Topic E: Troubleshoot Network Connections

Topic F: Install and Configure IoT Devices

Module 10: Managing Users, Workstations, and Shared Resources

Topic A: Manage Users

Topic B: Configure Shared Resources

Topic C: Configure Active Directory Accounts and Policies

Module 11: Implementing Client Virtualization and Cloud Computing

Topic A: Configure Client-Side Virtualization

Topic B: Cloud Computing Concepts

Module 12: Security Concepts

Topic A: Logical Security Concepts

Topic B: Threats and Vulnerabilities

Topic C: Physical Security Measures

Module 13: Securing Workstations and Data

Topic A: Implement Security Best Practices

Topic B: Implement Data Protection Policies

Topic C: Protect Data During Incident Response

Module 14: Troubleshooting Workstation Security Issues

Topic A: Detect, Remove, and Prevent Malware

Topic B: Troubleshoot Common Workstation Security Issues

Module 15: Supporting and Troubleshooting Laptops

Topic A: Use Laptop Features

Topic B: Install and Configure Laptop Hardware

Topic C: Troubleshoot Common Laptop Issues

Module 16: Supporting and Troubleshooting Mobile Devices

Topic A: Mobile Device Types

Topic B: Connect and Configure Mobile Device Accessories

Topic C: Configure Mobile Device Network Connectivity

Topic D: Support Mobile Apps

Topic E: Secure Mobile Devices

Topic F: Troubleshoot Mobile Device Issues

Module 17: Installing, Configuring, and Troubleshooting Print Devices

Topic A: Maintain Laser Printers

Topic B: Maintain Inkjet Printers

Topic C: Maintain Impact, Thermal, and 3D Printers

Topic D: Install and Configure Printers

Topic E: Troubleshoot Print Device Issues

Topic F: Install and Configure Imaging Devices

Module 18: Implementing Operational Procedures

Topic A: Environmental Impacts and Controls

Topic B: Create and Maintain Documentation

Topic C: Use Basic Change Management Best Practices

Topic D: Implement Disaster Prevention and Recovery Methods

Topic E: Basic Scripting Concepts

Topic F: Professionalism and Communication

Mohd Adam Kane

Mohd Adam Kane

Started training in early 1997 after returning from Singapore and have been actively participating in IT projects and consultation while conducting freelance training. He was a Senior Trainer with Info Trek focus on Unified Communications, Messaging Infrastructure, Network Infrastructure Management and Microsoft Server Systems.He brings to the classroom for all to share his many years of experience in project roll out and consultancy such as Operating System Migration, Messaging Infrastructure Deployment & Migration, System Center Deployment, Data Center Planning & Management, Identity Management, Unified Communication Implementation, Disaster Recovery, Fibre Network Implementation, High Availability Deployment and Network Management. Read More

Faisal Mahmood

Faisal Mahmood

Faisal holds a M.B.A (Marketing), American International College Labore, MIT (3rd Semester) in Virtual University Lahore and B.COM in Punjab University Lahore. He is a Cisco and networking professional with broad experience in managing IT services, training, and end-user support. Read More

Ravendran s/o Subramaniam

Ravendran s/o Subramaniam

Ravendran Subramaniam has been involved in Cisco Network since 2002, doing setup Cisco router and switch network setup for companies. He freelances for various training centers such as Info Trek, Slanix Computer Base, Redynamics, Global Knowledge and many others. Read More

K L Ramasankara Rao

K L Ramasankara Rao

A highly competent and experienced systems and security implementation specialist and instructor with experience of system and security administration. Possessing a proven ability to impart the necessary knowledge and skills to IT professionals necessary for them to manage the day-to-day running of an IT department and its business IT systems. Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance and report on possible improvements. Well mannered, articulate and able to act as point of contact for colleagues and external clients. As a CCIE in Data Center, managing of data center networks are through software defined networks (SD-WAN) and through Implementing Cisco Network Programmability. Read More

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