Course Details
Course Code: OL13F(1); Instructor-led
Audience
This course is designed for Clerks, Officers, Supervisors, Administrators, Executives, Managers, and all personnel involved in Outlook.
Prerequisites
Upon completion of this program, participants should be able to:
- Open, Reply, Forward and Delete emails
- Create new emails
- Perform spelling check in an email message
- Create new Contacts
- Change the Contact View
- Create Contact Group
Methodology
This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.
Course Objectives
Upon completion of this program, participants should be able to:
- Open, Reply, Forward and Delete emails
- Create new emails
- Perform spelling check in an email message
- Create new Contacts
- Change the Contact View
- Create Contact Group
Outlines
Module 1: The Basics
- Getting Started
- About The Notification Icon And Windows 8 Notifications
- Using The Folder Pane
- Using Peeks
Module 2: Working With E-Mail Messages
- Opening Messages
- Replying To Messages
- Forwarding Messages
- Deleting Messages
Module 3: Creating Messages
- Creating A New Message
- Formatting Text
- Attaching Files Or Items
- Changing The Theme
- Checking Your Spelling
- Sending The Message
Module 4: Working With People
- Opening The People Folder
- Creating A New Contact
- Marking A Contact As A Favourite
- Changing The Contact View
- Creating A Contact Group
