Unleashing the Power of ITIL 4 in Digital & IT Strategy
In the fast-evolving landscape of digital transformation and IT strategy, the keyword ITIL 4 stands as a beacon of guidance and innovation. This course, ‘ITIL 4 Digital & IT Strategy,’ serves as a powerful key to unlock its potential. Imagine a world where IT and business leaders seamlessly navigate the digital disruption, craft visionary strategies, and drive long-term growth with unwavering confidence. That’s precisely the promise of ITIL 4.
The Road to Digital Mastery
For aspiring C-suite professionals, department heads, and IT aficionados, ITIL 4 is your compass for success. To embark on this transformative journey, a prerequisite is the ITIL 4 Foundation certificate, your ticket to this dynamic course. Once inside, expect a blend of interactive lectures, hands-on exercises, and enriching discussions, making your learning experience truly engaging.
Future-Proofing Your Career
ITIL 4 empowers you to harness guiding principles, navigate digital disruptions, and create value through a service value system. It’s your strategic toolkit for ensuring organizational viability, optimizing portfolios, and driving innovation. As you delve into environmental and opportunity analysis, you’ll gain insights into digital readiness and strategic planning. The course unravels the intricacies of strategic approaches, from operational excellence to social responsibility. It’s your gateway to mastering digital leadership, measuring strategies, and managing innovation and risk.
Incorporating ITIL 4 into your arsenal is your stepping stone to staying ahead in the ever-evolving digital and IT landscape. With ‘ITIL 4 Digital & IT Strategy,’ you’re not just learning; you’re investing in your career, equipping yourself with the tools and insights to lead in a world where change is the only constant.
Course Details
Course Code: DITS; Instructor-led
Audience
The course aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.
Prerequisites
For this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.
Methodology
This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise.
Course Objectives
At the end of the course, participants will be able to:
- Demonstrate the use of the ITIL guiding principles in Digital & IT Strategy decisions and activities
- Understand how to leverage digital strategy to react to digital disruption
- Understand the relationship between the concepts of Digital & IT Strategy, the service value system, and the service value chain, and explain how to utilize them to create value
- Understand how an organization uses Digital & IT Strategy to remain viable in environments disrupted by digital technology
- Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
- Understand the risks and opportunities of Digital & IT Strategy
- Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
- Understand how to implement a Digital and IT Strategy
- Exam is included
Outlines
Module 1: Key Concepts of Digital and IT Strategy
- Digital, Information, and Communication Technology
- Digital Transformation
- Services, Products, and Competitive Advantage
- Tiers of Strategy
- Business Models
- Operating Models
Module 2: Strategy and the Service Value System
- Opportunity & Demand
- Value
- Governance
- ITIL Guiding Principles
- Continual Improvement
- ITIL Practices
Module 3: What is Vision?
- Disruptions
- Vision
- Digital Disruptions
- Balanced Strategic Focus
- Positioning Tools for Digital Organizations
Module 4: Where Are We Now?
- Environmental Analysis
- Opportunity Analysis
- Digital Readiness Assessment
Module 5: Strategic Planning
- Financial Aspects of Digital and IT Strategy
- Business Models for Strategy Planning
- Portfolio Optimization
Module 6: Strategic Approaches
- Strategic Approaches for Digital Organizations
- Strategic Approaches for Operational Excellence
- Strategic Approaches to Evolution
- Strategic Approaches to Social Responsibility and Sustainability
Module 7: Managing Strategic Initiatives
- How Strategies are Implemented
- Coordinating Strategy and Strategic Initiatives
- Leading Digital Transformation
- Digital Leadership
Module 8: Measuring Strategy n Title
- Key Facts about Measurement
- Measuring a Strategy
- Instrumenting Strategy
Module 9: How Do We Keep the Momentum Going
- Long-Term Momentum: Ensuring Organizational Viability
- Short-Term Momentum: Parallel Operation
Module 10: Managing Innovation and Emerging Technologies
- Managing Innovation
- Formal Approach to Innovation Management
- Culture that Supports Innovation
- Approaches to Innovation
- Evaluating and Adopting Emerging Technology
Module 11: Managing Strategic Risk
- Risk Management
- Risk Identification
- Risk Posture
- Risk Treatment
