ISO Courses for Your Career Potential
Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.
The Path to Success
This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.
Elevate Your Career
By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.
Course Details
Duration: 2 days; /14 hours; Instructor-led/ remote online training
To provide guidance and practical experience in planning, executing, and reporting Information Security Management System Audits. The course is broken down into a combination of knowledge and skills.
Information security is now recognized as an important business process which, if not  managed correctly and efficiently, may impact upon an organization’s ability to deliver its products and services to their customers. Just as important, lack of security has the potential to impact revenues. The highly specialized skills and practical knowledge needed to assess an organization’s capability to manage all aspects of information security is one that can be learnt.
This innovative, two-day course provides a solid foundation in all aspects of the audit process. Stage by stage, delegates are taken through a structured programme that includes a balance of theory and practice. It uses a combination of collaborative learning and practical activities, enabling delegates to gain an understanding of the key activities for auditing.
- Recognize areas your Certification Body (CB) will be generally looking for to comply with generic internal auditing requirements in management system standards. This will include the meanings and intention of certification criteria and associated theories, methodologies, techniques or tools
- Appropriately trained auditors will bring added value to the internal audit process
- Your business will remain compliant to the international Standard for Information Security Management Systems
- Skills development for your internal auditors; as well as the main core knowledge requirements
Audience
- Anyone who is or will be coordinating internal audit activities within your organization.
- Those who have responsibility to audit an Information Security Management System
- Existing auditors who wish to refresh their skills
Prerequisites
The course is aimed at those who already have an understanding of ISO/IEC 27001:2022. If you do not have this understanding, you’re strongly recommended to attend the one-day requirements training course as the requirements of this standard are not taught on this internal auditor’s course
Methodology
No methodology
Course Objectives
By the end of the course you will have an understanding in the areas of:
- The principles of auditing to ISO/IEC 27001:2022
- Audit activities
- The role of an auditor to plan, conduct, report and follow up an ISMS
- audit in accordance with ISO 19011
You will have the skills to:
- Initiate the audit
- BSI Training Academy
- ISM03001_1022 Page 2 of 4
- Internal
- Prepare the audit activities
- Conduct audit activities
- Prepare and distribute the audit report
- Complete the audit
- Audit follow-up
- Audit an ISMS to establish conformity (or otherwise) with ISO 27001
Outlines
Day 1
- Tutor Introduction
- Welcome and Safety Information
- Delegate Introductions
- Overview of Course Structure and Learning Objectives
- Background to Information Security Management Systems (ISMS)
- ISO 27001: Structure, Auditing Areas, Terms and Definitions
- Management System and ISMS Auditing
- Auditor Competence, Responsibilities and Characteristics
- Audit Evidence Triangle
- Types of Audit
- Audit Activities
- Creating an Audit Plan
- Checklists
- Audit Questioning Techniques: Communication and Interpersonal Skills
- Conducting the Opening Meeting
- Conducting an Audit
Day 2
- Review of Day 1 Quiz
- Work Documents
- Conducting an Audit
- Nonconformities and Writing Nonconformities
- Creating the Audit Report: Prepare, Approve & Distribute
- Conducting Audit Follow-up Activities
- Course Review and Final Questions
