ISO 9001:2015 Lead Implementer

ISO/IEC 20000

Summary

Location

Malaysia

Duration

5 Days

Format

Public Class

ISO Courses for Your Career Potential

Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.

The Path to Success

This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.

Elevate Your Career

By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.

Course Details

Duration: 5 days; /35 hours; Remote Online Training/Instructor Led

What You Will Learn

This training combines our 9001 requirements and implementing courses, with an additional 2 days of content with examination. This will provide delegates with an: In depth understanding of the standard; the best practice methods to implement the standard within your organization; and ensure its effectiveness by teaching delegates soft skills such as leadership, management effective delegation, problem solving and motivation.

Audience

Those who are responsible for the management and implementation of a ISO 9001:2015 management system

Prerequisites

None

Course Objectives

On completion of this training you will have the knowledge of ISO 9001:2015requirements and methods for its implementation, and the skills to effectively lead, manage and delegate activities to ensure the effective implementation of 9001 within your organization

COURSE BENEFIT

Gain an in depth knowledge of the requirements of 9001
Develop the confidence to apply this knowledge within your organization
Be able to perform a detailed gap analysis and project plan
Know what each clause requires for effective implementation
Develop the soft and management skills to be able to effectively lead the
implementation of an effective ISO 9001:2015 management system within your organization
Be able to prove your knowledge via completion of the courses exam

WHAT WILL YOU LEARN

The history and development of ISO 9001
What is a Quality Management System (QMS)
The benefits of a QMS
The terms and definitions used
Key concepts, principles and structure
The main requirements of ISO 9001:2015
Recognize a typical framework for implementing ISO 9001:2015 following the PDCA cycle
Interpret key concepts and requirements of ISO 9001:2015 from an implementation perspective
Identify the benefits specific to an organization in relation to implementing an effective QMS
Conduct a baseline review of an organization’s current position with regard to ISO 9001:2015
Implement key concepts of ISO 9001:2015
Implement key requirements of ISO 9001:2015
To identify leadership skills including: Leading the implementation project; Support and planning tools; Leading organizational change; Effective delegation, and Motivation