ISO Courses for Your Career Potential
Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.
The Path to Success
This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.
Elevate Your Career
By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.
Course Details
Duration: 2 days; /14 hours; Instructor-led/ Remote online training
What You Will Learn
ISO 14001 helps organizations implement a flexible and robust environmental management system (EMS). Organizations around the world invest in training their people with BSI so they have the skills and the knowledge to deliver the benefits of the standard.
Our ISO 14001 Requirements two-days training course is relevant for any business. It’s a great place to start and an excellent introduction to the standard.
Packed with practical activities, group discussions and classroom learning, our expert tutors will make sure you complete the course feeling confident that you can apply your new knowledge as soon as you step back inside your organization.
You will learn about:
- Importance and benefits of an ISO 14001 QMS
- Key requirements, terms and definitions of ISO 14001
- Structure of ISO 14001, which incorporates the Annex SL common framework for management system standards
- Main concepts such as risk-based thinking, process approach, Plan-Do-Check- Act, and 7 management principles.
- In-depth understanding of the requirements in ISO 14001
Audience
This course is for you if:
- You are new to ISO 14001 Environmental Management
- Your knowledge needs a refresh
- You’re planning, implementing or maintaining ISO 14001
- You’re part of a team involved with ISO 14001
Prerequisites
n/a
Course Objectives
- Gain confidence in understanding the importance of an EMS
- Be ready to apply the knowledge in your own business
- Professional skill development
- Network with your peers
Outlines
Day 1
- Benefits to you, welcome and introduction
- Course aims, objectives and structure
- Environmental Management
- Key terms and definitions
- Key concept 1 – Process
- Key concept 2 – Aspects and impacts
- Why environmental management or EMS?
- Background to, and history of ISO 14001
- History of 14001 and who was involved in its development
- Benefits of EMS
- ISO 14001 structure and development
- Key concept 3 – PDCA and EMS
- HLS and additional EMS structure
- Key concept 4 – Life cycle
- End of day 1
Day 2
- Review of day 1
- Clause 4: Context of the organization
- Clause 5: Leadership
- Clause 6: Planning
- Clause 7: Support
- Clause 8: Operation
- Clause 9: Performance Evaluation
- Clause 10: Improvement
- Reflection and feedback
- End of course