ISO Courses for Your Career Potential
Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.
The Path to Success
This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.
Elevate Your Career
By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.
Course Details
Duration: 2 days; /14 hours; Remote Online Training/Instructor Led
What You Will Learn
ISO 9001, ISO 14001 and ISO 45001 are the management systems standards that are common as an integrated management system that relates to quality, environmental and occupational health and safety. They are aligned to internationally recognized best practice, and makes use of the high level structure. ISO 9001 focuses on product quality to ensure customer satisfaction, ISO 14001 looks into protection of the environment and ISO 45001 helps organizations to provide safe and healthy workplaces, by preventing work-related injury and ill health. All the three standards are proactively improving organizations’ QEHS performance.
The course covers the following specific learning objectives:
Knowledge
- Recognize a typical framework for implementing the standards following the PDCA cycle
- Interpret key concepts and requirements of the standards from an implementation perspective
- Identify the benefits specific to an organization in relation to implementing an effective IMS
Skills
- Implement key concepts of the standards
- Implement key requirements of the standards
- Recognize the area of improvement as required by the standards
Audience
Anyone involved in the planning, implementing, maintaining or supervising of an ISO 9001, ISO 14001 and ISO 45001.
Prerequisites
No-prerequisites
Course Objectives
To gain an understanding of an effective quality, environmental and occupational health and safety management systems in an organization.
This course will help you:
- Identify the key requirements and benefits of ISO 9001, ISO 14001 and ISO 45001
- Manage risks and opportunities, to quality, environmental and health and safety and to your IMS, and thereby drive continual improvement
- Take steps to ensure that quality, environmental and occupational health and safety is at the heart of your organization
- Attract and retain customers, business partners, workers and customers by meeting their current and future needs better
Outlines
Day 1
- Introductions, overview of learning objectives and course structure
- Integrated Management Model
- Intended outcomes
- Clause 4: Context of the organization
- Clause 5: Leadership
- Policies
- Roles, responsibilities and authorities
- Clause 6: Planning
- Risks and Opportunities
- General
- Environmental aspects risk assessment
- Hazards risk assessment
- Objectives
Day 2
• Introductions, overview of learning objectives and course structure
• Integrated Management Model
– Intended outcomes
• Clause 4: Context of the organization
• Clause 5: Leadership
– Policies
– Roles, responsibilities and authorities
• Clause 6: Planning
• Risks and Opportunities
– General
– Environmental aspects risk assessment
– Hazards risk assessment
• Objectives
