CQI and IRCA Certified ISO 9001:2015 Lead Auditor (Physical)

ISO/IEC 20000

Summary

Location

Malaysia

Duration

5 Days

Format

Public Class

ISO Courses for Your Career Potential

Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.

The Path to Success

This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.

Elevate Your Career

By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.

Course Details

Duration: 5 days; /35 hours; Instructor Led

What You Will Learn

Gain the confidence to effectively audit a QMS in accordance with internationally recognized best practice techniques. Demonstrate your commitment to quality by transforming existing auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business. You’ll grasp the key principles and practices of effective QMS audits in line with ISO 9001:2015 and ISO 19011 “Guidelines for auditing management systems”. Using a step-by-step approach, you’ll be guided through the entire audit process from initiation to follow-up. Over 5 days, you’ll gain the knowledge and skills required to undertake and lead a successful management systems audit. Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party certification. You’ll acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance.

You will learn to:

Gain the skills to plan, conduct, report and follow up an audit in accordance with ISO 19011
Identify the purpose and benefits of a QMS
Explain the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19011 (and ISO 17021 where appropriate).

Audience

Anyone with the need to audit an organization’s ISO 9001:2015 QMS.

Prerequisites

You should have a good knowledge of ISO 9001:2015 and the key principles of a QMS. If not, we strongly recommend you attend our ISO 9001:2015 Requirements course. It will also help if you have attended an internal or lead auditor course or have experience with conducting internal or supplier audits.