CQI and IRCA Certified ISO 45001:2018 Lead Auditor (Physical)

ISO/IEC 20000

Summary

Location

Malaysia

Duration

5 Days

Format

Public Class

ISO Courses for Your Career Potential

Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.

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This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.

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By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.

Course Details

Duration: 5 days; /35 hours; Instructor-led

What You Will Learn

Our OH&S Management Systems Auditor/Lead Auditor Training Course teaches the fundamental auditing principles and practices, in conformance with national and international accepted norms and regulations relating to OH&S requirements. By attending this course, delegates will also gain the necessary auditing skills through activity-based learning, and practical auditing experience with coaching, group workshops and open forum discussions. Experienced BSI tutors will guide delegates through the entire audit process; from initiation to conducting audit follow-up. Successful completion of this CQI and IRCA certified training course, by passing the relevant CQI and IRCA examination and skills assessment, will demonstrate knowledge and basic skills to undertake and lead a management systems audit.

Audience

Anyone with the need to audit an organization’s OH&S management system.

Prerequisites

Delegates are expected to have the following prior knowledge:

Management systems

The Plan, Do, Check, Act (PDCA) cycle

The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.

Occupational health and safety management

The concepts of managing occupational health and safety through hazard identification, risk assessment and risk control and compliance with legal requirements and other requirements.
The relationship between occupational health and safety management and the provision of safe and healthy workplaces, the prevention of work-related injury and ill health, and the proactive improvement of health and safety performance.
Common examples of relevant national and local OH&S legislation and requirements

ISO 45001

Knowledge of the requirements of ISO 45001 and the commonly used occupational health and safety management terms and definitions, as given in ISO 45001, which may be gained by completing our ISO 45001 Requirements training course, or the equivalent.

Course Objectives

To provide delegates with the knowledge and skills required to perform first, second and third-party audits of occupational health and safety management systems against ISO 45001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable

This course will help you:

Identify the aims and benefits of an ISO 45001 audit
Interpret ISO 45001 requirements for audit application
Plan, conduct and follow-up auditing activities that add real value
Grasp the application of risk-based thinking, leadership and process management
Access the latest auditor techniques and identify appropriate use
Build stakeholder confidence by leading audit activities in line with the latest requirements
Meet training requirements for CQI and IRCA certification

Outlines

Day 1

Benefits to you, welcome and introduction
Course aims, objectives and structure

KNOWLEDGE

First, second and third party audits
Typical audit activities
Audit objectives, scopes and criteria
Audit resources
Roles and responsibilities and confidentiality
Audit methods
Stage 1 Audit
Stage 2 Audit
Audit plan template
Work documents
Opening meeting
Audit evidence
Effective communication
Audit findings
Audit meetings
Closing meeting
Audit reports
Audit follow-up

Day 2

Day 1 review

KNOWLEDGE continued

Purpose and business benefits of an OH&S management system
Terminology
ISO45001 model and Plan-Do-Check-Act
OH&S Processes
Identifying legal and other requirements
Role of the Auditor
OH&S Documented information

SKILLS

Initiating the audit
Document review
Audit plan
Work documents
Opening meeting
Observations
Interviewing ‘Top Management’

Day 3

Specimen exam: Sections 1 and 2 review
Process audit preparation
Calibration against any documented information (e.g. Context, Planning, MR) i.e. confirm line-of-sight for the OH&S MS
Video – Workers’ representative interview
Auditing processes: Design, technical sales and procurement (+WRULD,stress)
Auditing processes: Printed Circuit Board (PCB) population and Wave
solder (+ electrical safety)
Audit trails
Auditing processes: Frame construction and assembly (+WRULD and stress)