Succeed in Digital Products and Services

Across industries, organizations are responding to evolving customer behaviors, market opportunities, competitive pressure, and regulatory and compliance standards by undergoing digital transformations. Software is at the core of this shift, which requires drastic changes to business and operational models. Success depends on using software to maintain a continuous competitive advantage over a growing number of rivals.

As a result, IT organizations must adopt a more strategic role in delivering greater business value and ensuring competitive differentiation. They must change how they deliver, manage, and integrate applications and data. To do so, IT teams need to modernize the infrastructure they rely on and deliver everything — from infrastructure resources to applications — on demand and as a service.

However, traditional processes, infrastructure, and applications can restrict these efforts. For example, 46% of business leaders say that their organization operates too slowly and has too much bureaucracy. Accordingly, organizations are looking for ways to become more agile and responsive. 53% of business leaders are investing in modern technology to develop digital products and services faster, while 42% are focusing on digital-first to improve customer- facing processes.

Change is inevitable, but determining where to start on your digital transformation journey can be challenging. This review of digital transformation discusses the challenges, transitions, and benefits of the four main stages of this journey.

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