Resources | IT Training & Certification | Info Trek” to “Resources | IT Training & Certification | Info Trek

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Oracle Database Cloud Service

Whitepaper

A cloud database should also be easy to provision, de-provision, and scale.

One Step Beyond: Database as a Service Reaches New Heights of Efficiency

Whitepaper

For newcomers to corporate IT, life before virtualization is hard to imagine. Now, a built-in option for Oracle Database 12c called Oracle Multitenant is empowering businesses to build a new class of
The Total Economic Impact™ Of the Modern Data Warehouse

E-Books

Learn how four enterprise companies found significant benefits after deploying Azure SQL Data Warehouse. This commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting details
Revising the PRINCE2 Project Initiation Document for Agile Projects

Whitepaper

Agile Project Management™ continues to increase in popularity, as greater pressure is applied to deliver results earlier in the project lifecycle and reduce the planning overhead often associated with
The Business Value of Red Hat Enterprise Linux

Whitepaper

IDC interviewed 12 organizations to understand how they are using Red Hat Enterprise Linux (RHEL) to support their business operations. These organizations reported that RHEL servers provide a
2019 Scrum Master Trends

E-Books

To gain broader perspective and to increase number of survey participants as compared to 2017’s Scrum Master Salary Report, now titled Scrum Master Trends, this new report covers not only salaries but
The Apple Watch Case Study

Whitepaper

The purpose of this white paper is to share with you the analysis, following this affordance decomposition technique, so you can see how it applies to a specific product, the Apple Watch Sport, and
Learn How to Build Serverless Apps With the Comprehensible Instructions

E-Books

Azure Functions is a fully managed compute platform that are able to process data, integrate systems, and build simple APIs and microservices. In this e-book you’ll find use cases, hands-on steps, and
Lean and DevOps: All In The Family

Whitepaper

In this day and age, it is almost impossible to open a website, article or publication about IT without coming across DevOps. It seems to be defining the current state of IT development.
Unblocking Workplace Collaboration

E-Books

Many of today’s enterprises are facing a perfect storm of aging technology and growing collaboration needs. Decision-makers are under pressure to find a solution that’s secure, reliable, scalable, and
Four Tenets of Modern Data Science & Machine Learning

Whitepaper

As the amount of data in our world continues to grow at an exponential rate, big data technologies and practices are evolving rapidly. Initially, companies focused on finding a cost-effective and
Transform Service Provider Networks and IT with Confidence

E-Books

Telecommunications service providers are in a race to become more agile, to take advantage of the promise of 5G networks, the Internet of Things (IoT), artificial intelligence, machine learning, and
Akbank All IT Agile Transformation with 100+ Scrum Teams

Whitepaper

In this case study you will learn about the Agile Transformation of Akbank, one of the Turkey’s largest banks. Their IT department transformed from a waterfall world to 100+ Scrum Teams in an Agile IT
Identify Weak Links in Your Security

E-Books

Weak links in your chain of security defenses—no matter how small—leave your company open to costly breaches. Information loss is now the most expensive consequence of cyber-crime, closely followed by
An Agile Approach to Software Systems Development for the Highway Agency

E-Books

Government agencies are constantly striving to develop software systems that support business objectives, deliver measurable benefits and provide good value for money.
Accelerate the Journey to Enterprise Cloud with Oracle Database 18c

Whitepaper

Making full transformation to an enterprise cloud may take several years, and will affect many aspects of organizations and roles, processes, policies and service delivery.
Cloud Computing and IT Operations

Whitepaper

Cloud computing occupies a unique spot in IT history. Existing systems were migrated to cloud providers, and companies found benefits in cost and flexibility while working through issues around
7 Ways To Work Smarter In The Cloud

E-Books

Teamwork and communication are vital to the success of every business. With apps like Word, Excel, and Outlook—not to mention Microsoft Teams, featuring real-time co-authoring, IM, video, and voice
Four Simple Ways to Break the Vicious Circle with Lean IT

Whitepaper

Lean IT is about maximizing customer value and the flow of that value through end-to-end value streams. Lean IT creates the basis for an agile and DevOps way of working.
IT Service Management Benchmarking Report 2017

Whitepaper

As individuals, ITSM professionals believe they have a clear understanding of strategy and are driving changes within the organization. However, there is a perception that the goals of organization an
Bring Your Data To Life, with Office 365

E-Books

With Microsoft Office 365, you can create brilliant business insights in 5 minutes or less. Everything you need to create that perfectly visualize your data is available to you through solutions like
VMware in Healthcare

E-Books

Technology is changing the way healthcare is delivered- how information is shared among care teams, how research is conducted, how information is visualized and how healthcare organizations interact
The true cost of free email service for your business

E-Books

Moving business email from a free service to a paid, hosted solution seems counterintuitive. Why pay for something you can get for free? But there are clear reasons.
Apache Hadoop 3 Improves Big Data Workloads - Platform Evolves to Meet Modern Requirements

Whitepaper

Apache Hadoop 3 is the third major revision of the big data distributed computing framework. The enhancements provide improved storage options as well as scalability and high availability features.
Upgrading and Migrating to Oracle Database 12c Release 2 (12.2.0.1)

Whitepaper

Oracle Database 12c Release 2 (12.2.0.1) includes new features and enhancements that make it an attractive upgrade target for existing Oracle databases.
Mastering the Internet of Things

Whitepaper

IT service providers have spent the past decade striving to master managed services, cloud services and more. Now, along comes the Internet of Things - and a new wave of business opportunities
What does it take to become Agile?

E-Books

Agile is a set of principles, processes and techniques. It is an approach that can be adopted as well as being a mindset and a way of thinking. For the adoption of agile concepts into your
Microsoft System Center: Troubleshooting Configuration Manager

E-Books

While most of you who are Configuration Manager administrators are fairly comfortable with the product and can perform common management tasks, many of you still have pain points when it comes to
Taking IT4IT on the ITSM journey

Whitepaper

The IT4IT standard, is currently recognized as the most comprehensive solution to address this challenge. If adopted widely by enterprise architects, service providers and tool vendors,
SQL Server 2017 on Linux: Top six reasons companies make the move

E-Books

The data landscape is always changing, so it can be challenging to keep up and do so in a way that makes the most sense for your business. The right database platform can be a future-proof foundation
Make The Move to VMware- 8 Reasons Healthcare Organizations Are Switching from Citrix

Whitepaper

Historically, most healthcare IT organizations have chosen remoting as their method to deliver the EMR. Since VMware Horizon® was included in Target Platform in 2013 for delivering Epic Hyperspace®
Building Digital Organizations

Whitepaper

Digital transformation has become a watchword for many businesses. In a new era defined by cloud computing and mobile strategies, companies are pursuing new IT tools, and the best use of tools
Red Hat Product Security Risk Report: 2016

Whitepaper

This report explores the state of security risk for Red Hat Products for calendar year 2016. We look at key metrics, specific vulnerabilities and the most common ways users of Red Hat Products were
How Usability Analyst Training Benefits Individuals and Organizations

Whitepaper

With the growing emphasis on usability and user experience, individuals and organizations are looking for the most relevant training that meets their specialized needs.
Scrum & Business Intelligence

Whitepaper

Business Intelligence (BI) projects can be seen as complex, where the amount of unknown requirements and technologies exceeds the known.
DASA DevOps Product Owner

Whitepaper

Many of the roots of DevOps come from Agile. The principles, values, and methods practiced within Agile are core to DASA’s approach for generating business value rapidly for organizations.
It’s all about delivery - PRINCE2 Agile®

Whitepaper

The goal of this paper is to introduce PRINCE2® and PRINCE2 Agile® to people working in Agile environments. It is about the tremendous potential that exists if agile delivery teams choose to make use
Microsoft SQL Server 2017 on Linux Quick Start Guide

E-Books

Go deep with our guide based on user-generated Q&As. You've heard the big news that SQL Server 2017 is coming to Linux, and maybe you've attended a webinar or read a couple blog posts. Now you're
ITIL® and DevOps- Getting Started

Whitepaper

The DevOps movement presents IT service management (ITSM) professionals with an invaluable opportunity to enhance the support they offer the business by increasing value for the customer through
How to organize your Sourcing Governance

Whitepaper

As long as IT has existed, so has the problem of insufficient alignment between IT provider and business. The challenge has been one of ‘moving goalposts’.In recent years, major changes have been
Bridging the Gap Between Operational Technology and Information Technology

Whitepaper

The Internet of Things (IoT) is ushering in a new era of networked computing where advanced applications intelligently monitor and control remote sensors, mobile devices, and smart machines.
CUA Certification: A Seven-Year Perspective

Whitepaper

Touted by national magazines as one of the “Best Careers of 2009,” the user experience specialist is becoming increasingly critical to online success. However, most designers or developers have no for
Calculating Your Investment in Enterprise Mobility

Whitepaper

Enterprise mobility is maturing. To date, most organizations have deployed some form of initiative, often in sporadic projects or by buying prefab applications, to solve common business challenges
Delighting Vodafone Turkey’s Customers via Agile Transformation

Whitepaper

Vodafone is one of the world's leading mobile communication providers operating in more than 30 countries and partner with networks in over 50 more.
VMware Airwatch Windows 10 Unified Endpoint Management Reviewer’s Guide

Whitepaper

The VMware AirWatch® 9.1 Enterprise Mobility Management™ capabilities for Windows 10 introduce smarter ways to deploy, control, and manage an organization’s PC fleet.
The Ultimate Guide to Windows Server 2016

E-Books

Bring more opportunity to your business by bringing your Windows Server workloads to Azure. Because Azure runs on Windows Server, it’s easy to migrate your workloads along with your existing Windows
Building a Culture of Cybersecurity

Whitepaper

Warren Buffet recently cited cybersecurity as the number one issue facing humanity- more dangerous even than nuclear weapons. If one of the world’s preeminent investors, who quantifies business risk a
HR Outsourcing – Frameworks, Guidelines and Tips

Whitepaper

Outsourcing remains an important topic for many companies. Cost savings are still one of the primary motives for contemplating outsourcing, but strategic considerations are also playing an
Enhance Security with Window Server

E-Books

In today's business environment, cyber-attacks have become a normal occurrence for companies of all sizes, across all industries. The attacker profile has grown beyond independent actors, and now
Staying Competitive through Strategic UX Design

Whitepaper

“How can one innovate with any degree of accuracy? And then, without any future modelling, how can you be sure that you understand the future ecosystem and the resulting changes in needs and
The Evolution of Security Skills

Whitepaper

There’s little doubt that cyber security has become a critical topic- not just for IT, but for business in general and society as a whole. Today’s digital organizations are driven by new technology
Agile Processes in Telecom Sales Teams

Whitepaper

As the first and the leading Agility services company in Turkey, we are proud to assist over 100 IT teams and very excited to explore Agile processes in non-IT teams.
VMWARE AIRWATCH PRODUCT PROVISIONING OF MICROSOFT OFFICE 2016 FOR macOS BEST PRACTICES

Whitepaper

This best practices guide provides instructions for delivering Microsoft Office 2016 to managed macOS devices using the VMware AirWatch® Enterprise Mobility Management™ Product Provisioning feature.
Transforming Data Management

Whitepaper

Oracle Database 12c Release 2 (12.2), the latest generation of the world’s most popular database, is now available in the cloud, with Oracle Cloud at Customer, and on-premises.
Using Strategic IT for Competitive Advantage

Whitepaper

We are living in a digital economy. In order to remain competitive, companies know they must invest in IT. But that knowledge is not enough; they also must know where those investments should be made.
Managing and Monitoring Apache Kafka® with Hortonworks Streams Messaging Manager

Whitepaper

With the growth of Kafka adoption in all major streaming initiatives across large organizations, the operational and visibility challenges associated with Kafka are on the rise as well.
Introducing Windows Server 2016

E-Books

Windows Server has powered a generation of organizations, from small businesses to large enterprises. No matter what your role in IT, you can be guaranteed you that have touched Windows Server at some
Five Missteps To Avoid On Your First Big Data Journey

Whitepaper

You have heard about Big Data for a long time and how companies that use Big Data as part of their business decision making process experience significantly higher profitability than their competition
Microsoft System Center- Optimizing Service Manager

E-Books

Microsoft System Center 2012 Service Manager is the only product that can integrate across most of the System Center suite and Active Directory. Service Manager is a fast and reliable product
Microsoft System Center- Network Virtualization and Cloud Computing

E-Books

As businesses move more toward cloud computing, one important factor for success is adopting multi-tenant software-defined networking (SDN) solutions in data centers. Hyper-V Network Virtualization
Microsoft Programming Windows Store Apps with HTML, CSS and JavaScript 2E

E-Books

This is a very elaborated e-book by the author on Microsoft Programming Windows Store Apps with HTML, CSS and JavaScript. There were so many improvements has been done from the earlier version
IT Industry Outlook 2018

Whitepaper

A scan of the 2018 horizon reveals a year that appears to be on the cusp of profound change. And yet, the closer a major leap forward seems, the more one is reminded of the last-mile challenges
Alleviate Technical Debt: A practical path to IT modernization powered by Intel and Red Hat

Whitepaper

IT modernization means different things to different people. To some, it suggests a complete overhaul and revamping of the full range of server and network components
Choosing the Right UX Vendor

Whitepaper

“Many UX vendors are intent on just doing the projects. They don’t focus on helping internal staff to learn UX skills or building a UX infrastructure for their clients.
Get the most out of your Shared Service Centre!

Whitepaper

Over the past 10 years, the centralization of decentralized services in a Shared Service Center (SSC) has become a popular organizational form. SSCs are set up for various services, including HR
Real-time Collaboration for Enterprises and Service Providers

Whitepaper

Oracle Communications Instant Messaging Server provides a standards-based, real-time communication and collaboration application, as well as a platform for presence-based application development.
Accelerating the Digital Education Revolution

Whitepaper

Technology is playing an increasingly important role in helping teachers and students across the globe find ways to deepen learning experiences.
A Structured Design Approach to Business Automation

Whitepaper

In many leading companies, IT must provide tools to help the business respond to competition, comply with industry regulations, and engage customers.
Benefits of Usability Training for Business Analysts: A Conversation with Mary M. Michaels

Whitepaper

“As organizations strive for greater efficiency, there is an increasing demand for individuals possessing skills in both business analysis and usability analysis.”
Customer-Supplier Partnerships

Whitepaper

The quality of the partnership – inside or outside an organization – is a major contributory factor for an organization’s success.
Leverage Oracle Cloud to Extend, Enrich and Modernize your Applications

Whitepaper

Oracle is a leader in enterprise cloud solutions, with an extensive portfolio of infrastructure, platform, and application cloud services.
Microsoft System Center Integrated Cloud Platform

E-Books

Microsoft System Center: Integrated Cloud Platform is targeted toward IT executives and architects interested in the big picture of how Microsoft’s cloud strategy is delivered using Windows
SUCCEED IN THE NEW DIGITAL BUSINESS LANDSCAPE

Whitepaper

Across industries, organizations are responding to evolving customer behaviors, market opportunities, competitive pressure, and regulatory and compliance standards by undergoing digital transformation
The Blending Philosophies of Lean and Agile

Whitepaper

Some management or governance philosophies should not be mixed. Because the resulting mix will be a blurry amalgam and the unique flavor of the ingredients will get lost, as well as their benefits.
Toward A More Innovative Government

Whitepaper

New innovations are taking state and local government by storm. While these technologies have received ample visibility and legislation at the federal level
INTELLIGENT IT OPERATIONS FOR MULTI-CLOUD ENVIRONMENTS - Companies Leading the Way

Whitepaper

Our World is Changing Organizations across every sector are applying digital technologies to disrupt models of business and engagement, and to reimagine customer experiences.
Oracle Maximum Availability Architecture with Exadata Cloud at Customer and Exadata Cloud Service

Whitepaper

The Oracle Exadata Database Machine is engineered to deliver dramatically better performance and cost effectiveness, with inherent high availability features for Oracle databases.
The Business Value of UX- Taking ROI to an Institutional Level: A Conversation with Jeff Horvath

Whitepaper

“It’s great to provide solutions that users will love, but if those solutions aren’t providing business value for your organization, then there’s usually not a place for them.
Oracle JD Edwards EnterpriseOne Search- Performance Characterization Using JD Edwards EnterpriseOne Search

Whitepaper

Following the release of EnterpriseOne Search in EnterpriseOne Tools 9.2.1.4, the Oracle JD Edwards EnterpriseOne development team initiated a project to characterize the performance of this feature
Agile Data Management in 3 Steps

Whitepaper

Data is the oil of the digital economy. And the quantity and diversity of data just continues to grow.
Scaled Professional Scrum

Whitepaper

Scrum is a framework for developing complex systems. Numerous organizations worldwide have adopted Scrum to become more agile.
A Platform for modernizing Java applications

Whitepaper

Organizations are at a strategic crossroads. According to IDC analysts,1 two-thirds of CEOs will center their corporate strategies around digital transformation initiatives.
Just hype or the next level? Lean IT for increased customer satisfaction

Whitepaper

The Lean philosophy has shown itself to be successful in the production industry and seems, at first sight, to have direct IT applications.
Three Elements for Efficient Cloud Implementation

Whitepaper

Successful cloud implementation requires a holistic view of all aspects that will be impacted by the initiative, including people, processes, and technology.
THE SHIFT TO DIGITAL. Companies Leading the Way

Whitepaper

As said by the CEO of VMWare, Pat Gelsinger, We are in the midst of an economic and societal transformation on par with that of the Industrial Revolution.
DevOps Competence Framework

Whitepaper

Since the publication of our previous white paper” Embracing Digital Disruption by Adopting DevOps Practices”, we have seen that DevOps is increasingly moving into the mainstream of IT organizations.
Oracle Database 12c Release 2 for Data Warehousing and Big Data

Whitepaper

What is a data warehouse? Quite simply, a data warehouse is a database built for the purposes of analysis. “Data warehouses” encompass a huge range of applications today,
Crafting Fun User Experiences. A Method to Facilitate Flow

Whitepaper

Making designs more fun allows companies to engage their customers and give them an experience that will have them wanting to come back again and again.
Increase Value and Reduce Total Cost of Ownership and Complexity with Oracle PaaS

Whitepaper

The cloud offers the potential for significant savings in terms of both time and cost.
Best Value Procurement for IT

Whitepaper

You may recently have heard the term “Best Value Procurement” (BVP) or, simply, “Best Value”. This is increasingly being seen as an innovative method with which to invite tenders for IT projects,
How Net Health Scales Scrum with the Nexus Framework

Whitepaper

Net Health first adopted Scrum in 2014 to aid in the completion of two large software development projects and remove the burden of an exhaustive initial requirements phase.
The open data platform - improving healthcare with analytics

Whitepaper

Government healthcare providers and payers are adopting big data analytics to lower costs while improving outcomes. The need is urgent.
Seven Success Factors for Building and Managing a Data-Driven Organization

Whitepaper

Data-driven organizations are the future. In the past, if you wanted to know how a company was doing, you’d ask the CFO. Soon, however, the Chief Data Officer will be the person to ask.
Embracing digital disruption by adopting DevOps practices

Whitepaper

We live in interesting times. Many organizations are starting to tear down the walls between business and IT, the even thicker walls between technical departments within IT.
Digital Innovation Through Agile Integration.

Whitepaper

WHAT IS AGILE INTEGRATION? Agile integration is an architectural approach that combines agile methods and practices with technologies for the purpose of rapidly integrating applications and data
Can you run a factory on Cloud Apps? Is it too risky?

E-Books

Is it too risky to run a factory on Cloud Apps? Is the business too complicated to bring it up to cloud? Mission-critical applications such as IQMS enterprise resource planning (ERP).
Getting Service Integration Automation and Management (SIAM) to really work for you.

Whitepaper

Although the demand-supply governance of outsourcing has been a high priority on the agenda’s of CIOs for over fifteen years, recently, at many organizations.
Digital transformation and how to realize it.

Whitepaper

Our world is going through a huge digital transformation. The technology push, information push and social push bring with them major, disruptive changes.
The Rise of the Renaissance Database Administrator

Whitepaper

Oracle Cloud is the industry’s broadest and most integrated public cloud. It offers best-in-class services across software as a service (SaaS), platform as a service (PaaS), and infrastructure.
Scrum Studio: A Model for Innovation

Whitepaper

Scrum Studio creates an environment in which empiricism can thrive. It may exist as a physically separate organization, or it may simply be a protected part of an existing organization.
Securing the Industrial Internet of Things

Whitepaper

The Industrial Internet of Things (IIoT) is changing the enterprise IT landscape. Many facilities are already using sensors, actuators, and other IIoT devices to collect and use data.
7 aspects to assess Cloud Readiness

Whitepaper

More and more organizations are using the opportunities that cloud computing offers them. Both business and IT professionals have often considered the offerings of various suppliers.
Transforming Consumer Financing : Challenges and Opportunities in the Lending and Leasing Market

Whitepaper

Building and maintaining competitive advantage in the lending and leasing market has never been tougher.
VMware -How Virtualization is key to managing risk

Whitepaper

A Guide to Business Continuity and Disaster Recovery.
Increasing Team Productivity with Scrum

Whitepaper

A project focus creates waste and leaves value on the table.In an agile world the team is the central unit of organisation. Teams are permanent. Projects are moved to the team.
Microsoft Introducing HDInsight

E-Books

Microsoft Azure HDInsight is Microsoft’s 100 percent compliant distribution of Apache Hadoop on Microsoft Azure. This means that standard Hadoop concepts and technologies apply, so learning the Hadoop
Oracle Database Cloud Service

Whitepaper

A cloud database should also be easy to provision, de-provision, and scale.
Microsoft Data Science with Microsoft SQL Server 2016

E-Books

R is one of the most popular, powerful data analytics languages and environments in use by data scientists.
Microsoft Configuring Share Point Hybrid

E-Books

Microsoft SharePoint hybrid consists of a growing list of advanced hybrid solutions that empowers organizations to consume benefits of the cloud and maintain their on-premises investments.
Making old applications new again

Whitepaper

Periods of gradual improvement in hardware, language, infrastructure, and methodology are punctuated by paradigm-shifting innovation.
Red Hat Five pillars for security resiliency

Whitepaper

IT environments are growing more sophisticated and complex—and thus more difficult to defend
Microsoft Building Cloud Apps with Microsoft Azure

E-Books

Developers who are already developing for the cloud may find ideas here that will help make them more successful.
Introducing System Center 2012 (Technical Overview)

E-Books

Microsoft System Center is one of the three pillars of Microsoft’s Cloud OS vision that will transform the traditional datacenter environment, help businesses unlock insights in data stored anywhere,
Performance Best Practices for VMware vSphere 6.5

Whitepaper

This book, Performance Best Practices for VMware vSphere 6.5, provides performance tips that cover the most performance-critical areas of VMware vSphere® 6.5.
The four steps to become a Lean IT Leader

Whitepaper

Leadership plays a critical role in the successful application of Lean principles within any organization
The Sense and Nonsense of DevOps

Whitepaper

“DevOps” is probably one of the most enigmatic of them all. This word is used more and more often without it really being clear what it means.
Four DevOps Journeys to Agility & Continuity in Your Organization

Whitepaper

Right from the outset, the digital age has brought with it a great many new buzz words and concepts that have an impact on IT. Agile, Scrum, Lean IT and DevOps, to name just four.
5 Essential Characteristics of a Winning Virtualization Platform

Whitepaper

vSphere with Operations Management offers you the world’s most trusted virtualization platform with critical operational capabilities for performance monitoring and capacity management.
E-book : Introducing Microsoft SQL Server 2014

E-Books

Microsoft SQL Server 2014 is the next generation of Microsoft’s information platform, with new features that deliver faster performance, expand capabilities in the cloud, and provide powerful business
Utilities and Big Data : Using Analytics for Increased Customer Satisfaction

E-Books

The historic utility-customer relationship is rapidly changing, and customer satisfaction has become an increasingly important key performance metric for today’s utilities.
Deploying a highly available Openstack Cloud

Whitepaper

65% of cloud adopters say OpenStack is important to their cloud strategy.
Avoid the 24 Perilous Pitfalls to UX Maturity

E-Books

Maturity of UX practice is not so important if your organization is based on a single application but if it must operate across many coordinated channels
The Convergence of Scrum and Devops

E-Books

“Software is eating the world” - quote by Andreessen, Marc. Software is pervasive; it influences every aspect of our modern world.
Red Hat - Deploying in a public cloud environment

Whitepaper

Public cloud environments are here to stay. They promise nearly unlimited capacity, potentially attractive costs stemming from large-scale infrastructures and associated operational best practices.
Red Hat OpenStack Platform — A cost-effective private cloud for your business

Whitepaper

Scalable, supported, and seamlessly integrated into your existing infrastructure, Red Hat OpenStack Platform is the clear path to your enterprise’s private cloud future.
IT Service Management: Radically Improved IT Performance based on ‘Customer Experience’

E-Books

This paper is intended for CIOs and IT managers who are looking to drastically improve their IT performance and customer satisfaction levels by placing the customer experience centre stage.
Seven Rules of Creating A Successful Global IT Service Organization

Whitepaper

Presently, global companies can see the advantages of an integrated IT environment where all employees around the globe can work with identical information that is supported by the best IT services
Why Software Defined Data Centers and DevOps make IT truly Agile

Whitepaper

Our daily life has been surrounded by things or equipment powered by artificial intelligence (AI) that to make our life easier, better and more comfortable.
Lean IT Service Management - A Transformation Guide

Whitepaper

How to boost your ITSM by implementing Lean Principles?
Major Asian Airline - Uses Nexus Framework

E-Books

A major Asian airline realized that a challenge is up ahead and things need to change to start being agile in order to keep up with the constant changes.
Red Hat - Security Approaches for Open Hybrid Clouds in Government

E-Books

Government agencies understand that the success of future missions increasingly depends upon their ability to effectively share and utilize data.
Red Hat - A Guide to delivering I.T Business Value

E-Books

Technology has become more consumer-focused and easier to use. This whitepaper is a guide to help IT professionals become trusted technology advisers who accelerate optimal business results.
Microsoft Azure Essentials Migrating SQL Server Databases to Azure

E-Books

Learn how SQL Server in Azure is similar to SQL Server in an on-premises environment, and how they are different.
Planning and Preparing for Microsoft SharePoint Hybrid

E-Books

This book is part of a series to provide readers from all over the world with a guide on how to connect SharePoint on-premises to Microsoft's cloud services.
Configuring Microsoft SharePoint Hybrid Capabilities

E-Books

Microsoft SharePoint hybrid consists of a growing list of advanced hybrid solutions that empowers organizations to consume benefits of the cloud and maintain their on-premises investments.
Microsoft Platform and Tools for Mobile App Development

E-Books

Understanding and creating a mobile app development strategy is an important process for today’s development decision-makers opening up new business opportunities.
Microsoft System Center Building a Virtualized Network Solution, Second Edition

E-Books

This second edition includes coverage of the Hyper-V Network Virtualization gateway, designing a solution that extends an on-premises virtualized network solution to an external (hosted) environment.
Microsoft System Center Extending Operations Manager Reporting

E-Books

This free ebook dives into how to extend the reporting capabilities within System Center Operations Manager.
Microsoft System Center Operations Manager Field Experience

E-Books

Learn how to enhance your Operations Manager environment and better understand the inner workings of the product – even if you are a seasoned Operations Manager administrator.
Microsoft Azure Essentials: Azure Machine Learning

E-Books

This third ebook in the “Microsoft Azure Essentials” series introduces Microsoft Azure Machine Learning, a service that a developer can use to build predictive analytics models.
Managing Agile Open-Source Software Projects with Microsoft Visual Studio Online

E-Books

With this ebook, the ALM Rangers share their best practices in managing solution requirements and shipping solutions in an agile environment.
Microsoft Azure Essentials: Fundamentals of Azure, Second Edition

E-Books

The “Microsoft Azure Essentials” series helps you advance your technical skills with Microsoft Azure.
Introducing Microsoft SQL Server 2016: Mission-Critical Applications, Deeper Insights, Hyperscale Cloud, Preview 2

E-Books

With Microsoft SQL Server 2016, a variety of new features and enhancements to the data platform deliver breakthrough performance.
Introducing Windows 10 for IT Professionals, Technical Overview

E-Books

This guide, by award-winning journalist and Windows expert Ed Bott, introduces new Windows 10 features and capabilities, providing a practical, high-level overview for IT professionals.
Deploying Windows 10: Automating deployment by using System Center Configuration Manager

E-Books

Get a head start deploying Windows 10—with tips and best practices from experts in the field.
Cloud UX – The Next Step in Institutionalization

Whitepaper

This is a conversation where the Founder of HFI shared about the next step in the institutionalization of usability- Cloud UX. “This is a game changer, it profoundly changes the way we do UX business”
Certified Usability Analyst: Career Success Stories

E-Books

Over 6,000 individuals since 2002 have become Certified Usability Analyst (CUA). Attaining this certification has made a difference to so many UX professionals in their careers.
8 Stances of a Scrum Master

Whitepaper

A Scrum Master need to be responsible in ensuring Scrum is understood and enacted according to Scrum theory, practices and rules.
Growing a UX Career

Whitepaper

Ever wonder what does an User Experience (UX) professionals career like? Do you need IT background to excel in this career?
Seven Key Factors To Be Successful with DevOps

Whitepaper

What is DevOps? DevOps (an amalgamation of DEVelopment and OPerationS), like most new approaches, is only a buzzword for many people.
Microsoft System Center Software Update Management Field Experience

E-Books

This ebook addresses some of the gaps and pain points you might encounter when implementing, administering, and troubleshooting Software Updates using Configuration Manager 2012 R2.
Microsoft System Center Deploying Hyper-V with Software-Defined Storage & Networking

E-Books

This e-book covers a variety of aspects that make up the foundation of the software-defined datacenter: virtualization, storage, and networking.
Microsoft System Center Introduction to Microsoft Automation Solutions

E-Books

Get advice from experts in the field on how to use Microsoft automation solutions!
Microsoft Azure Essentials: Azure Web Apps for Developers

E-Books

The “Microsoft Azure Essentials” series helps you advance your technical skills with Microsoft Azure.
Microsoft System Center Data Protection for the Hybrid Cloud

E-Books

Part of a series of specialized guides on System Center, this book helps you optimize your System Center Data Protection Manager environment. It focuses on best practices, design concepts, how-to proc
Microsoft Enterprise Cloud Strategy

E-Books

Lead the journey to the cloud and drive innovation! Discover what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey.
Windows 10 IT Pro Essentials Support Secrets

E-Books

Dive in to Windows 10 with award-winning journalist and Windows Expert Ed Bott in this highly curated free eBook of essential Windows 10 support secrets.
Creating Mobile Apps with Xamarin.Forms

E-Books

Written by legendary author Charles Petzold, this 1200-page ebook is a deep dive for C# programmers who want to write applications using a single code base that targets the three mobile platform.
Introducing Windows Server 2016 Technical Preview

E-Books

Get a head start evaluating Windows Server 2016-guided by the experts. Based on Technical Preview 4, John McCabe and the Windows Server team.
Windows 10 IT Pro Essentials: Top 10 Tools

E-Books

Dive in to Windows 10 with award-winning journalist and Windows Expert Ed Bott in this highly curated free eBook covering the top apps, accessories, and utilities included in the box with Windows 10.
Azure Automation

E-Books

The “Microsoft Azure Essentials” series helps you advance your technical skills with Microsoft Azure.
Introducing Microsoft Power BI

E-Books

Get started quickly with Microsoft Power BI!