Overview: User-Centered Analysis and Conceptual Design
Empower yourself to design with empathy through the User-Centered Analysis and Conceptual Design course. This program equips you to translate user needs into effective solutions using User-Centered Analysis techniques. You’ll delve into understanding your users through interviews, surveys, and other methods of User-Centered Analysis, uncovering their behavior and motivations. By deconstructing user tasks and identifying pain points, you’ll gain a deep understanding of their challenges, applying the principles of User-Centered Analysis to create more targeted and effective designs.
The course then equips you to create user profiles – fictional representations that embody real user needs – to guide your design decisions. Finally, you’ll translate these insights into actionable design concepts, laying the foundation for user-centered solutions that are both impactful and aesthetically pleasing. By the end of the User-Centered Analysis and Conceptual Design course, you’ll be able to develop solutions that truly resonate with users, ensuring a more empathetic and effective approach to design through thorough User-Centered Analysis. Enroll today to master User-Centered Analysis and elevate your design process.
What You'll Learn
With a duration of three days, this instructor-led course embarks on a journey that equips you with the tools and confidence to become a UCD champion. You’ll delve into User Profiling, Data Gathering, Task Analysis, and the transition to design. This course isn’t just for web designers; it’s for system analysts, software engineers, information architects, and anyone shaping interfaces.
Transform Your Career
As the digital realm evolves, UCD is the North Star, and those who master it become indispensable. Upon completing this program, you’ll develop a design strategy, create user profiles and personas, and engage in user-centered task/tool redesign. This course isn’t just about skill acquisition; it’s about transforming careers in the fast-paced world of web and application development. Welcome to the future of design, welcome to User-Centered Design!
Course Details
Course Code: UX-ACD; Duration: 3 Days; Instructor-led
User-centered analysis provides the basis for designing software that makes sense to your users. Use proven, objective data gathering techniques to develop a clear understanding of who your users are and how they will approach your Web site or application.
Create effective, usable interfaces—the first time. This seminar walks you through HFI’s process for collecting and analyzing relevant user and task data, and for developing a conceptual architecture for design. Alternating between explanation, discussion, and hands-on exercises, the course offers participants the tools and confidence necessary to plan and conduct effective user-centered analysis.
What you’ll learn
- User Profiling
- Data Gathering
- Task Analysis
- Transitioning to design
Audience
Web and application designers, system analysts, software engineers, information architects, experience designers, and documentation specialists. Anyone involved in the development of interfaces or interface requirements.
Prerequisites
What you’ll learn
- User Profiling
- Data Gathering
- Task Analysis
- Transitioning to design
Methodology
- A comprehensive student manual
- A student exercise book
- The benefit of a wealth of knowledge and experience in software usability engineering
Course Objectives
Upon completion of this program, participants should be able to :
- Develop a design strategy
- Create user profiles, personas and scenarios
- Develop meaningful interview questions
- Carry out effective interviews
- Understand the challenges of survey design
- Analyze task flow
- Understand and identify primary nouns
- Develop user-driven information architecture
- Engage in user-centered task/tool redesign
Outlines
- Mental models
- Knowing how the user works
- Which UCA steps to perform
- Obstacles of user-centered analysis
- ROI—justifying the right process
Exercise: Evaluate task flow
Exercise: Calculate ROI
- Components of a design strategy
- Site strategy drives design strategy
- Where to get strategy information
- Mining existing documentation
- Working with brand objectives
Exercise: Develop a design strategy
- The value of profiles and personas
- User profiles
- Task profiles
- Environment profiles
- Personas
Exercise: Develop user profiles
Exercise: Develop high-level task/content list
Exercise: Create task prioritization diagram
Exercise: Create environmental profile
Exercise: Develop personas
- Data gathering methods
- Choosing the right method
- Elements of the field interview
- Developing good interview questions
- Good and bad interview technique
- Conducting a user observation
Exercise: Write interview questions
Exercise: Conduct interviews
- Value of complementary methods
- Focus groups
- User group meetings and usability roundtables
- Facilitated workshops and JAD sessions
- Using surveys and other indirect methods
- Online surveys
- Using multiple methods
Exercise: Create online survey
Exercise: Choose the best data gathering method to use
- The power of a scenario
- Scenarios vs. use cases
- Determining the level of detail
- Scenarios drive priorities
- Identifying functions and tasks
- Common errors and challenges in task analysis
- Characterizing the new task design
Exercise: Develop scenarios
Exercise: Fix task flow
- Value of primary nouns
- Identifying primary nouns
- Describing primary nouns
- Primary noun views
- Defining primary noun details
- From primary nouns to navigation
Exercise: Determine primary noun sand views
Exercise: Develop primary noun table
Exercise: Create high-level navigation diagram
- Costs of poor organization
- Basic organization schemes
- Hybrid schemes
- Shallow vs. deep structures
- Labeling systems
- Affinity diagrams and card sorting techniques
- Card sorting tools
Exercise: Conduct and analyze a card sort
Exercise: Create high-level in formation architecture
- Getting sign-off on the contract for design
- Using concept sketches to drive out requirements
- Setting usability criteria
Exercise: Develop usability criteria