MB-220T00 MICROSOFT DYNAMICS 365 MARKETING

MB-220T00 MICROSOFT DYNAMICS 365 MARKETING

Summary

Location

Location

Malaysia

Duration

Duration

4 Days
Format

Format

Public Class

Public Class

Microsoft Dynamics Marketing: Supercharge Your Career

Are you ready to take your career to the next level in the dynamic world of marketing? Look no further than the Microsoft Dynamics 365 Marketing course. This is where you’ll master the art of Microsoft Dynamics Marketing, a vital tool in the modern marketer’s arsenal.

Unleash Your Potential

This course is designed for IT and marketing professionals looking to turbocharge their careers. With a strong foundation in Dynamics 365 and basic marketing principles, you’ll explore advanced settings, lead management, marketing forms, email marketing, and much more. By the end, you’ll be well-equipped to create engaging marketing campaigns, manage leads, and analyze the results.

Elevate Your Marketing Game

In today’s fast-paced corporate world, staying ahead is the key to success. Microsoft Dynamics Marketing isn’t just a course; it’s your ticket to being a marketing maestro. With practical exercises, interactive lectures, and real-world insights, you’ll be ready to create marketing magic. So, why wait? Dive into this journey and discover how to shape the marketing landscape with Microsoft Dynamics Marketing. Your career will thank you.

Course Details

Course Code: MB-220T00; Duration: 4 days;  Instructor-led

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Audience

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Methodology

This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.

Course Objectives

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Outlines

In this module, you will learn about setting up your Marketing instance and configuring advanced settings.

Lessons

  • Set up and manage Dynamics 365 Marketing
  • Configure marketing settings

After completing this module, students will be able to:

  • Set up your Marketing application.
  • Configure advanced settings such as organization, business management, and content.

Lessons

  • Create and manage segments
  • Create and manage subscription centers and lists

After completing this module, students will be able to:

  • Create and manage segments.
  • Create and manage subscription centers.

This module will cover how to create marketing forms and pages.

 Lessons

  • Manage forms
  • Manage marketing pages

After completing this module, students will be able to:

  • Create marketing forms and embed them on marketing pages.
  • Create a marketing page.
  • Preview, validate and go live with a marketing page.
  • Create marketing form and page templates.

This module will cover how to manage customers as accounts or contacts, and how to nurture them through the lead lifecycle.

 Lessons

  • Create and manage leads
  • Manage accounts and contacts

After completing this module, students will be able to:

  • Track customers as accounts or contacts.
  • Create a lead and convert it to an opportunity.
  • Manage leads through the lead lifecycle.

This module will cover how to create email messages and customer journeys in Dynamics 365 Marketing.

 Lessons

  • Create marketing emails
  • Create customer journeys
  • Manage content, event triggers and journeys in real-time marketing

After completing this module, students will be able to:

  • Create and design email messages.
  • Preview, validate and go live with email messages.
  • Save an email message as a template.
  • Create a customer journey.
  • Use real-time marketing and event triggers in customer journeys.

This module will review the customer journey creation process.

Lessons

  • Create an event
  • Create a webinar event
  • Promote and manage eventsAfter completing this module, students will be able to:
  • Create an event.
  • Create a webinar event using Teams as a webinar provider.
  • Promote an event.
  • Manage the event website.
  • Configure events settings.

This module will demonstrate how to create and distribute surveys to customers.

 Lessons

  • Create a survey project
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys

After completing this module, students will be able to:

  • Manage surveys using projects.
  • Create a survey.
  • Personalize a survey.
  • Distribute a survey to customers.

In this module, you will learn about using insights functionality to view and analyze data related to your marketing initiatives.

Lessons

  • Evaluate marketing initiatives with analytics

 After completing this module, students will be able to:

  • Use insights to make decisions about marketing efforts.
  • Score leads.
  • View insights related to customer journeys and email messages.

Trainers

Reviews

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MB-220T00 MICROSOFT DYNAMICS 365 MARKETING

Starting From
RM3500
Intake Date
5-8 FEB 2024
,
1-4 APR 2024
,
29 JULY - 1 AUG 2024
,
1-4 OCT 2024
Class Type
Private, Public

Why Us

Variety of Courses

Variety of Courses

Customizable Class

Customizable Class

Consultants Facilitate

Consultants Facilitate

HRDF Claimable

HRDF Claimable

Professional Certifications

Professional Certifications

Free Chat to Get Quote

Free Chat to Get Quote

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