ITIL® 4 SPECIALIST: HIGH VELOCITY IT

ITIL® 4 SPECIALIST: HIGH VELOCITY IT

Summary

Location

Location

Malaysia

Duration

Duration

3 Days
Format

Format

Public Class

Public Class

Understanding ITIL 4: Elevate Your Career with High Velocity IT

ITIL 4, the industry’s gold standard in IT service management, opens doors to new career horizons. If you’re looking to advance your journey in service management, aspire to be an ITSM manager, or are involved in digital services and transformation projects, the “ITIL 4 High Velocity IT” course is your key to success. Already an ITIL 4 Foundation certificate holder? Great, this is the next step for you.

In this engaging three-day program, you’ll immerse yourself in the world of High Velocity IT. You’ll learn how digital organizations and operating models function in high-velocity environments, emphasizing rapid delivery of products and services for maximum value. Dive into Agile, Lean, The Cloud, Automation, and Automatic Testing. These aren’t just buzzwords; they’re the tools of the trade in today’s IT world.

Completing this course is not just a certificate; it’s a ticket to the ITIL 4 Managing Professional designation. You’ll gain practical and technical knowledge on how to lead modern IT-enabled services, teams, and workflows successfully. High-velocity IT isn’t just a course; it’s a career accelerator. Are you ready to rev up your IT journey? Let’s roll!

Unleash the Power of ITIL 4

What to Expect

  • Career Boost: Whether you’re an aspiring ITSM manager or a digital transformation enthusiast, ITIL 4 High Velocity IT can catapult your career.
  • Modern IT Savvy: Get hands-on with Agile, Lean, and cutting-edge technologies like The Cloud and Automation.
  • Managing Professional: This course is your gateway to becoming an ITIL 4 Managing Professional. It’s not just a course; it’s your career’s secret weapon.

Your High-Velocity Journey

  • Unlock Digital Success: Explore digital organizations, behaviors, and service management principles that drive high-velocity IT.
  • Practical Skills: Gain a deep understanding of key ITIL practices and their real-world applications.
  • Be In Demand: In today’s fast-paced IT landscape, high-velocity skills are in high demand. Be the expert employers are looking for.

Don’t just learn ITIL 4; live it, breathe it, and watch your career soar. Welcome to the future of IT service management!

Course Details

Course Code: HVIT; Duration: 3 Days; Instructor Led

Exam is included

Audience

The target audience for this qualification is: 

  • Individuals continuing their journey in service management
  • ITSM managers & aspiring ITSM managers
  • IT managers & practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
  • Existing ITIL qualification holders wishing to develop their knowledge.

Prerequisites

For this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.

Methodology

This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise.

Course Objectives

This course prepares students for the ITIL 4 High Velocity IT exam. After participating in this course, a candidate can demonstrate sufficient understanding and application of ITIL 4 to High Velocity IT, the ways in which digital organizations and digital operating models function in high-velocity environments, focusing on rapid delivery of products & services to obtain maximum value.  The course will also provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as The Cloud, Automation, and Automatic Testing.  The ITIL 4 High Velocity IT qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT enabled services, teams and workflows.

Outlines

  • High-Velocity IT
  • Digital Technology
  • Digital Organizations
  • Digital Transformation
  • Purpose of the Explore Step
  • Understanding Service Consumers
  • Understanding Service Providers
  • Understanding and Targeting Markets
  • Key Behavior Patterns
  • ITIL Guiding Principles
  • Digital Product Lifecycle
  • Service Value Streams
  • Four Dimensions of Service Management
  • ITIL Management Practices
  • Purpose of Aligning Expectations and Agreeing Services
  • Agreeing and Planning Value Co-Creation
  • Negotiating and Agreeing a Service
  • Reconstructing for Service Agility
  • Safety Culture
  • Stress Prevention
  • Working in Complex Environments
  • Lean Culture
  • ITIL Continual Improvement Model
  • High-Velocity IT Objectives
  • High-Velocity IT Technique
  • Valuable Investments – The Measurement Criteria
  • Valuable Investments – Need and Benefits
  • Digital Product Lifecycle and Potential Value Realization
  • Prioritization Techniques
  • Minimum Viable Products and Services
  • Product/Service Ownership
  • A/B Testing
  • Basic Concepts Related to Fast Development
  • Infrastructure as Code
  • REVIEWS
  • Continual Business Analysis
  • Continuous Integration / Continuous Delivery (CI/CD)
  • Continuous Testing
  • Kanban
  • Introduction to Resilient operations
  • Technical Debt
  • Chaos Engineering
  • Definition of Done
  • Version control
  • Algorithmic IT Operations
  • ChatOps
  • Site Reliability Engineering (Sre)
  • Basic concepts of co-created value
  • Service experience
  • Introduction to Assured Conformance
  • DevOps Audit Defense Toolkit
  • DevSecOps
  • Peer Review

Trainers

Reviews

Interested In

ITIL® 4 SPECIALIST: HIGH VELOCITY IT

Starting From
RM7000
Intake Date
19-21 FEB 2024
,
1-3 APR 2024
,
12-14 JUNE 2024
,
5-7 AUG 2024
,
21-23 OCT 2024
,
16-18 DEC 2024
Class Type
Private, Public

Why Us

Variety of Courses

Variety of Courses

Customizable Class

Customizable Class

Consultants Facilitate

Consultants Facilitate

HRDF Claimable

HRDF Claimable

Professional Certifications

Professional Certifications

Free Chat to Get Quote

Free Chat to Get Quote

Related Courses

Book Now

Course Name: ITIL® 4 SPECIALIST: HIGH VELOCITY IT
Duration: 3 Days
Class Type *
Intake Date *
First Name *
Last Name *
Email *
Contact No. *
Pax *
Total Price: RM
0.00

Enquire Now

Course Name *
Name *
Email *
Contact No. *
Enquiry For
Company Name *
Job Position *
Message *

Download Details

Name *
Email *
Contact No. *