Course Details
Course Code: CBAP; Duration: 5 Days; Instructor-led
Audience
Prerequisites
No pre-requisite for this course
Methodology
This program will be conducted with interactive lectures, PowerPoint presentation, discussions, and practical exercises.
Course Objectives
- Student will be able to: remember Exam Pattern, fees, Application process and strategy.
- Understand business analysis, responsibilities, competencies, artifacts of BA.
- Remember the structure of BABOK.
- The instructor will explain BA Core Concept Models, requirement classification and Stakeholders.
- Creates Rules for selecting the business analysis approach.
- Guides Practice for determining the appropriate level of formality that is required for the business analysis approach.
- Creates Rules for identifying the required business analysis activities.
- Advanced Knowledge of considering the timing of business analysis work within the context of the overall change.
- Advanced Knowledge of assessing the complexity and size of the change and the overall risk factors for the change.
- Guides Practice for ensuring key stakeholders understand and agree to the business analysis approach.
- Guides Practice for performing stakeholder analysis.
- Advanced Knowledge of defining the level of stakeholder collaboration that will be required to support the change.
- Advanced Knowledge in identifying appropriate stakeholder communication needs.
- Advanced Knowledge in identifying an effective decision-making process.
- Guides Practice for developing an effective change control process for requirements and designs.
- Guides Practice for planning effective prioritization process for requirements and designs.
- Advanced Knowledge of planning an effective approval process for the deliverables that will be produced.
- Guides Practice in determining how business analysis information will be organized.
- Guides Practice in determining the appropriate level of abstraction for business analysis information.
- Creates Rules on planning the traceability approach.
- Creates Rules on planning for requirements reuse.
- Guides Practice in determining how business analysis information will be stored and accessed.
- Creates Rules for identifying what attributes will be used for ongoing management of requirements and designs.
- Advanced Knowledge of report on business analysis performance.
- Advanced Knowledge of identifying analysis performance measures that can be used.
- Guides Practice in assessing business analysis performance measures.
- Guides Practice in recommending improvements to business analysis performance.
- Creates Rules for the scope of the elicitation effort.
- Creates Rules for selecting appropriate elicitation techniques.
- Creates Rules for setting up logistics for elicitation activities.
- Creates Rules for preparing supporting elicitation materials.
- Creates Rules for preparing stakeholders to ensure elicitation activities will run smoothly.
- Creates Rules guiding the elicitation activity.
- Creates Rules to capture the outcomes of the elicitation activity.
- Students should be able to prepare for an elicitation session by preparing a list of questions to be asked to client.
- Students should be able to understand challenges in Elicitation and appropriate measures taken for the same.
- Students should be able to understand best practices in the industry.
- Advanced Knowledge in comparing elicitation results against source information.
- Advanced Knowledge in comparing elicitation results against other elicitation results.
- Advanced Knowledge in determining objectives and format of communication.
- Guides Practice for communicating the appropriate level of detail so stakeholders can understand the information.
- Advanced Knowledge of gaining agreement for required stakeholder commitments.
- Advanced Knowledge of monitoring stakeholder engagement.
- Advanced Knowledge of demonstrating collaborative relationships with key stakeholders.
- Creates Rules for modelling requirements and designs.
- Creates Rules for Analyzing requirements and designs.
- Creates Rules for identifying key information for requirements and designs, and their attributes.
- Creates Rules for developing the appropriate level of abstraction to meet various needs.”
- Creates Rules for applying the characteristics of requirements and designs quality.
- Creates Rules for performing verification activities throughout the work.
- Creates Rules for using appropriate checklists for quality control.”
- Advanced Knowledge of identifying assumptions and utilize them to manage risks.
- Creates Rules for defining measurable evaluation criteria to assess the success of the change.
- Guides Practice in evaluating alignment with solution scope to support value delivery.”
- Advanced Knowledge of making effective use of requirement viewpoints and views.
- Creates Rules for leveraging templates to develop the solution architecture.
- Guides Practice in ensuring the set of requirements is complete.
- Guides Practice in ensuring requirements relate to each other by identifying requirements relationships.
- Creates Rules for defining the business analysis information architecture.”
- Guides Practice in identifying appropriate solution approaches.
- Guides Practice in identifying improvement opportunities.
- Guides Practice in allocating requirements to solution components and releases to best achieve change objectives.
- Guides Practice in developing design options aligned with the desired future state.
- Guides Practice in identifying the benefits that a potential solution is expected to deliver.
- Guides Practice in identifying the costs associated with a potential solution.
- Guides Practice in determining the value of a solution to key stakeholders.
- Guides Practice in assessing design options and recommends the appropriate solution.
- The instructor will explain SCRUM and role of BA in SCRUM, he will also teach how to write user stories. This will equip a BA with necessary skills required to work in an Agile environment.
- Creates Rules for considering value and relationships while tracing requirements.
- Creates Rules for identifying the relationships to track to effectively manage traceability.
- Creates Rules for determining an appropriate traceability repository to be used.
- Guides Practice in determining how best to maintain requirement and design information.
- Guides Practice in determining how best to manage attributes.
- Guides Practice in managing requirements that can be reused, longer term.
- Guides Practice in determining the appropriate basis on which requirements will be prioritized.
- Guides Practice in guiding stakeholders through the challenges of prioritization.
- Advanced Knowledge of prioritizing as new information becomes available.
- Advanced Knowledge of assessing the formality of the assessment process.
- Advanced Knowledge of completing impact analysis activities, as needed.
- Advanced Knowledge of guiding impact resolution activities.
- Advanced Knowledge of stakeholder roles and authority levels.
- Guides Practice in managing conflicts and resolving issues.
- Advanced Knowledge of using appropriate methods to gain consensus about key business analysis information.
- Guides Practice in tracking and communicating approval decisions.”
- Guides Practice in defining business needs.
- Guides Practice in understanding the organizational structure and culture.
- Guides Practice in understanding the organizational capabilities and processes.
- Guides Practice in understanding the technology and infrastructure utilized by the organization.
- Guides Practice in understanding organizational policies and business rules.
- Guides Practice in understanding the organization’s business architecture.
- Guides Practice in understanding the organization’s internal assets.
- Guides Practice in understanding external influencers.
- Guides Practice in articulating business goals and objectives.
- Guides Practice in determining the solution scope.
- Guides Practice in identifying constraints.
- Advanced Knowledge in identifying potential changes to organizational structure and culture required to support the desired change.
- Advanced Knowledge in identifying new capabilities and business processes that will be required to support the change.
- Advanced Knowledge in identifying new technology and infrastructure that will be required to support the change.
- Guides Practice in identifying new organizational policies and business rules.
- Guides Practice in ensuring business architecture is respected.
- Advanced Knowledge of assessing resource alignment for future state and transition to future state.
- Guides Practice in identifying assumptions related to the future state.
- Guides Practice in evaluating the potential value for the future state.
- Advanced Knowledge in identifying unknowns.
- Advanced Knowledge in identifying and manage constraints, assumptions, and dependencies.
- Advanced Knowledge of quantifying the impact of risk factors.
- Advanced Knowledge of assessing stakeholder and organizational risk tolerances.
- Advanced Knowledge of recommending an effective course of action based on risk assessment.
- Advanced Knowledge in identifying the appropriate solution scope after evaluating multiple solution scope options.
- Guides Practice in performing gap analysis to understand missing capabilities.
- Guides Practice in completing the enterprise readiness assessment.
- Guides Practice in developing an effective change strategy.
- Guides Practice in developing appropriate transition states and completes release plans.
- Creates Rules for identifying the appropriate measures to use to assess solution performance.
- Guides Practice in validating the performance measures selected with key stakeholders.
- Guides Practice in collecting appropriate performance measures that can be used to assess solution
- Guides Practice in examining the performance measures collected to assess solution performance against the desired value.
- Guides Practice in highlighting risks identified through assessing the performance measures.
- Guides Practice in assessing performance measures to identify relevant trends.
- Guides Practice in testing and analysing performance measures to ensure their accuracy.
- Guides Practice in identifying performance variances, their root cause, and recommending appropriate actions to reduce variance.
- Guides Practice in identifying internal solution component dependencies.
- Guides Practice in performing problem analysis to identify the source of solution limitations.
- Guides Practice in performing impact assessment activities to quantify factors that affect solution performance.
- Guides Practice in assessing enterprise culture.
- Guides Practice in completing stakeholder impact analysis.
- Guides Practice in assessing how a solution impacts the organizational structure.
- Guides Practice in performing operational assessment.
- Guides Practice in ensuring appropriate solution performance measures are being used.
- Guides Practice in providing substantiated recommendations.
- Advanced knowledge of how business analysis can be applied in Agile, Business Intelligence, BA, BPM and how BA works in these areas.
- Knowledge on how, when and where to use the techniques prescribed in BABOK.
- Apply and use some of the advanced techniques like Balanced Score Card, Business Model Canvas in order to ensure retention of knowledge.
- Applied knowledge of all the skills.
Outlines
Module 1: CBAP Exam Information
- About IIBA
- Benefits of CBAP certification
- Eligibility
- Exam Blueprint & Exam pattern
- Exam fees
- Application process
- How to prepare for exam?
- Course Details
Module 2: Introduction to Business Analysis
- Who is a Business Analyst?
- Responsibilities of a BA
- Competencies of a BA
- Artifacts prepared by a BA.
- BA Career Paths
Module 3: Introduction to BABOK V3
- BABOK Structure
- Knowledge areas
- Tasks
- Elements/Guidelines
- Techniques
- How to read BABOK?
Module 4: Business Analysis Key Concepts
- Business Analysis Core Concept Model
- Key Terms
- What are requirements?
- Requirement Classification
- Stakeholders revision
- Requirements and Design
- Case Study of a Retail Customer
Module 5: KA1 - Business Analysis Planning & Monitoring
- Overview
- Core Concept Model in BAPM
- Plan Business Analysis Approach
- Plan Stakeholder Engagement
- Plan Business Analysis Governance
- Plan Business Analysis Information Management
- Identify Business Analysis Performance Improvements
- Case Study of a Retail Customer
- Chapter Quiz
Module 6: KA2 - Elicitation and Collaboration
- Overview of Elicitation and Collaboration
- Core Concept Model in Elicitation and Collaboration
- Prepare of Elicitation.
- Case Study
- Conduct Elicitation
- Elicitation Techniques
- Challenges in Elicitation
- Best Practices
- Confirm Elicitation Results
- Communicate Business Analysis Information
- Manage Stakeholder Collaboration
- Chapter Quiz
Module 7: KA3 -Requirement Analysis and Design Definition
- Overview
- Core Concept Model
- Specify & Model Requirements
- Verify requirements.
- Validate Requirements
- Define Requirements Architecture
- Define Design Option
- Analyze Potential Value and Recommend Solution
- Process Flow diagrams
- Activity Diagrams
- Use Case Diagrams
- Prototypes
- Chapter Quiz
Module 8: Requirements in Agile
- What is Agile?
- SCRUM Methodology
- SCRUM Roles and Events
- BA Role in SCRUM
- Artifacts prepared
- Introduction to Epics/User Stories
- Writing a user story
- Chapter Quiz
Module 9: KA -4 Requirements Life Cycle Management
- Overview
- Core Concept Model in Requirement Life Cycle Management
- Trace Requirements
- Creating a Traceability Matrix
- Maintain Requirements
- Prioritise Requirements
- MOSCOW technique
- Assess Requirement Changes
- Approve Requirements
- Walkthrough example
- Chapter Quiz
Module 10: KA - 5 Strategy Analysis
- Overview
- Core Concept Model in SA
- Analyze Current State
- Case Study of Automobile Industry
- Define Future State
- Creating As-is and To-be Process Flow diagrams
- Assess Risks
- Define Change Strategy
- Chapter Quiz
Module 11: KA- 6 Solution Evaluation
- Overview
- Core Concept Model in SA
- Measure Solution Performance
- Analyze Performance Measures
- Assess Solution Limitations
- Assess Enterprise Limitations
- Recommend Actions to Increase Solution Value
- Case Study of a Solution Evaluation exercise done in a banking project.
- Chapter Quiz
Module 12: Perspectives
- Agile
- Business Intelligence
- Information Technology
- Business Architecture
- Business Process Management
Module 13: Techniques
- Acceptance and Evaluation Criteria
- Backlog Management
- Balanced Scorecard
- Benchmarking and Market Analysis
- Brainstorming
- Business Capability Analysis
- Business Cases
- Business Model Canvas
- Business Rules Analysis
- Collaborative Games
- Concept Modelling
- Data Dictionary
- Data Flow Diagrams
- Data Mining
- Data Modelling
- Decision Analysis
- Decision Modelling
- Document Analysis
- Estimation
- Financial Analysis
- Focus Groups
- Functional Decomposition
- Glossary
- Interface Analysis
- Interviews
- Item Tracking
- Lessons Learned
- Metrics and Key Performance Indicators
- Mind Mapping
- Non-Functional Requirement Analysis
- Observation
- Organizational Modelling
- Prioritization
- Process Analysis
- Process Modelling
- Prototyping
- Reviews
- Risk Analysis and Management
- Roles and Permissions Matrix
- Root Cause Analysis
- Scope Modelling
- Sequence Diagrams
- Stakeholder List, Map or Personas
- State Modelling
- Survey or Questionnaire
- SWOT Analysis
- Use Cases and Scenarios
- User Stories
- Vendor Assessment
- Workshops
- Chapter Quiz
Module 14: Underlying Competencies
- Analytical Thinking and Problem Solving
- Behavioral Characteristics
- Business Knowledge
- Communication Skills
- Interaction Skills
- Tools and Technology