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Jeffrey M. Doss
Jeffrey Maria Doss (born in 1969) gained his experience at both local and international companies. In these organisations he has worked in different roles in Operations, Sales, Management and Senior Management and have instructed various organisations throughout his 20 years in IT.He has the innate ability to simplify complex matters and translating them to real life business scenarios and smaller tangible task initiatives in order to show how such obstacles can be overcome. This was proven in his years of managing IT businesses where he could transform lagging operations into world class performers. In 2006, he started a new SAP practice amongst more mature competitors and within a year, he transformed a new venture into the best SAP team in Malaysia winning numerous awards and accolades (especially the 1st Gold Partner in Malaysia).With a management style that is non-confrontational but still motivating. It is hard to pinpoint the balance that he perfectly executes between demanding, motivating and coaching to get work done. However, he can get a team to rally behind a project with great results. Importantly, he can engage all levels of stakeholders comfortably both at operational and c-levels. Being exposed to the different cultures early has allowed him to be comfortable working in a multicultural team. With a strong background on the business side, he is always able to communicate well on objectives of the project teams to the business.Jeffrey has a Bachelor's Degree in Banking & Finance from Curtin University and an MBA from RMIT; both strong institutions on the application of current theories in the real world. He is also certified in ITIL, DevOps and CobiT and is the Regional Director of Quint Wellington Redwood Malaysia. During his time at Quint, he had spearheaded multiple ITIL®, Governance, Sourcing and alignment projects thwarting serious consulting contenders to win such high-profile work like BAT, Telenor, Shell, FGV and TM to name a few.
- Train The TrainerITIL® Foundation 2011COBIT5 FoundationDevOps FundamentalsChange Management FoundationChange Management Practitioner