Those involved in the design and development of e-commerce, sites, informational and promotional sites, intranets, and applications

• A comprehensive student manual
• Workbook and Resource Guide that contains:
  
  • Course exercises
  • User interface control selection guide
  • Glossary with annotations and illustrations
  • Quick reference job aids

Upon completion of this program, participants should be able to :

• Identify, select, and implement appropriate navigation models used to build intuitive navigation structures
• Make better decisions and recommendations to improve visual design, including: layout, color, graphics and icons, and text
• Implement effective usability-based content organization and treatment methods
• Ensure intuitive interaction through appropriate UI control selection and error and feedback design
• Increase design efficiency using Web and application standards
• Extend their UCD sphere of influence into the domains of user experience, accessibility, and cross-cultural design

• Characteristics of usable navigation
• Primary navigation systems
  
  • Hierarchical models
  • Persistent design systems
  • Sequential navigation
  • Search
• Supplemental navigation
  
  • Index
  • Breadcrumbs
  • Quick links
• Multiple systems navigation design

Exercise: Select appropriate navigation models

• Visual-cognitive processing
  
  • Eye movement and eye tracking
  • Gestalt principles of visual design
• Layout

Exercise: Evaluate and redesign a cluttered screen

• Color
• Graphics
• Text

• Printed vs. digital content
• Writing for clarity
  
  • Writing style
  • Word choice
  • Mechanics
• Methods that facilitate scanning
  
  • Writers’ pyramid
  • Headings, bulleted and numbered lists

Exercise: Sharpen writing skills

• Factors that influence interaction design
• User interface controls
  
  • Data entry and selection
  • Navigation and action
  • Multi-function controls

Exercise: Selecting appropriate UI Controls

• Error handling and prevention
• Feedback

Exercise: Design an effective feedback message

• Screen elements
• Wireframing
  
  • Low fidelity
  • High-fidelity
• Effective prototyping strategies

Exercise: Build a paper wireframe

• Why design for accessibility
• Types of disabilities
  
  • Vision
  • Hearing
  • Motor
  • Cognitive
• Assistive technologies
• Accessibility laws
• Accessibility guidelines
  
  • Section 508 Guidelines
  • Accessibility Guidelines (WCAG 2.0)
  • Web Accessibility Initiative (WAI)
• Evaluating for accessibility

Exercise: Conduct a site review for accessibility

• Internationalization and Localization
• Multicultural considerations
• Internationalization design process and usability

• Barriers to implementing UCD practices
• UCD practitioners’ knowledge, skills, and abilities
• Academic training and HFI certification
• UCD and HCI professional organizations