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The Fundamentals of Management


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The Fundamentals of Management


Challenging economic times present extraordinary opportunities for companies to stay competitive. New markets and new business models are taking shape, and those who respond effectively will come out stronger than ever.

In this training workshop, we provide organizations and individuals with the managerial skills-set and tools-set to anticipate and adapt to change, in order to reach emerging markets with full organizational alignment and synergy.


This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise


At the end of this workshop, participants should be able to:

• PLAN - Adopt the concept of ‘Management by Objectives’ in planning for departmental effectiveness,

• ORGANISE - Manage the ‘4M’ resources effectively and efficiently when executing departmental plans

• LEAD – Demonstrate the ‘5R’ of assertive leadership styles at the workplace

• CONTROL – Apply the ‘Balance Scorecard’ to monitor the execution of departmental plans constructively

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Module 1: The Four Types of Organizational Management Style.

• Laissez Faire – Hands Off, and FAST

• Autocratic – Do It My Way, and Do It NOW
• Democratic – Let’s Vote on It, and DO It TOGETHER
• Bureaucratic – By the Book, and Do It RIGHT

Module 2: Putting the FOUR Types of Management Styles into Action - The POLC (Plan, Organize, Lead, Control) Principle)

• Understand the importance of the POLC Principle

• Relate POLC Principles to the 4 management styles

• Bridge the gap between each stage in the PLOC Cycle towards effective and efficient organizational management

Module 3: Planning – The Foundation of Successful Management

• Understand the fundamentals of planning

• Determine the benefits of planning

• Relate planning and strategic operational management

• Establish effective planning via SMART (Specific, Motivating, Agreeable, Relevant, Trackable) goals setting and action plans

• Adopt the concept of ‘Management by Objectives’ in planning

Module 4: Organizing – The Foundation of Getting the Right Resources for Managerial Success

• Organize the ‘4M’ resources required to execute strategic plans

o Manpower: Establish manpower arrangement, by getting the right people for the right job

o Methods: Establish methods of execution, towards doing the right things right

o Machine: Identify machine and/ or material needed for execution, towards operational effectiveness and efficiency

o Money: Determine monetary requirements to implement strategic plans feasibly

Module 5: Leading – The Foundation of Achieving Superior Performance at the Workplace

• Lead the workforce with ‘POWER’ via positive influence

o Cultivate the practice of ‘leadership by example’

o Be a leader who extend trust to gain trust

• Motivate the workforce towards high performance

o Motivate the employees with high commitment but low competency level

o Motivate the employees with high competency but low commitment level

o Motivate the employees with moderate commitment and competency level

o Motivate the employees with high commitment and competency level

Module 6: Control – The Foundation of Enhancing Departmental Effectiveness and Efficiency

• Establish workforce cooperation and reduce workplace conflicts

• Monitor workforce performance constructively

• Provide performance feedback constantly and constructively

• Encourage continuous improvement in the workforce

o Individual continuous improvement in knowledge, skills and attitude enhancement

o Workplace continuous improvement towards higher effectiveness and efficiency

Dr. Teoh Chen Ning

Dr. Teoh Chen Ning

With his previous attachment as a Learning Advisor in Resorts World Berhad (Genting) and current attachment to the Management & Science University as a Doctoral Scholastic Researcher, he has vast management knowledge, particularly in the area of Strategic Organisational Development and strong capabilities in Competency Workplace Training, both in the service and manufacturing industries. With this, he has extensively involved in the development and delivery of workplace training for numerous turnkey initiatives, especially on the continuous improvement programmes towards achievement of service and product quality requirements of Multi-National Corporations like Philip Morris International, Daikin, Globetronics, NXP, Epson, F&N, ON Semiconductor, Kansai Paint, Intel, Hextar Bank of China, Ambank, Asian Banking Schools, OSK Group, ZTE, DIGI, XOX, ShinYang Group, PLUS, UEM, BPPA, Stamford Tyres, AEON, Taylor's University and Handal Indah (Causeway Link) to name a few. Through his deep enthusiasm in adult learning, he has also successfully demonstrated his capability and passion in developing and delivering various soft skills trainings, through his state-of-the-art experiential learning approach to embed learners to 'SEE' and 'THINK' in various perspectives, while 'LISTEN' to diverse thoughts, in order to establish the 'FEEL' to adopt and put learning into practice.. Dr Teoh is highly sought after, due to his well-known strategic facilitation of organizational development initiatives, from the establishment of organizational vision, missions & values to strategy mapping and performance management, plus implementation of change initiatives towards continuous improvement. Throughout his years in training & consulting field, he has proven track records in managing organizational development initiatives in corporations like Handal Indah (Malaysian public transportation, ancillary, transportation control system, petrol kiosk and printing group of companies), EEW (German oil & gas steel-based company), Epson (Japanese electronics company), Hextar Groups of Companies (Malaysian chemical based corporation), NGC (Oman oil & gas company) and Kajang Rocks (Malaysia quary based company) to name a few. Read More

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