The ABC'S of Coaching (Level 1) | IT Training & Certification | Info Trek
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The ABC'S of Coaching (Level 1)


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The ABC'S of Coaching (Level 1)


Would you like to have your inner genius state on at all times to be able to perform at your peak at the workplace? Have you had the challenge of not having sustainable change to positive habits? This training program provides the basis to understanding why coaching and meta-coaching is important at the workplace. In this era where information is mostly available, the workforce now has more access to information and coaching techniques are essential to ensure alignment and synergy at the workplace


Executives, Managers and above


This Stimulating Program Will Maximize Understanding And Learning Through Lecture, Video Clip Presentation, Interactive Group Discussions role-Playing, Personal Reflection Canvas traffic JAM Activity, Demo Coaching Live Coaching Session zoom Activity


Upon completion of this program, participants will be able to:

• Establish the 3 basic foundations of coaching

• Practice the 5 coaching beliefs

• Establish the 6 steps in a coaching conversation

Expand All



• Coaching Defined: Understand The Difference And Definition Of A Great Coach, Mentor, Consultant, Trainer And Counselor

• Why Is Coaching Becoming Critical In Todays Leadership Competencies?
• Levels Of Change – Behavioral, Developmental, Transformational
• Crucial Conversations And Creating A High Performance Workplace Culture
• Identifying And Overcoming Barriers To Strategic Alignment
o The Self-Actualization Model Of Meta-Coaching


• Attributes Of A Great Coach – The Abundance Attitude

• The Five (5) Key Coaching Beliefs That Drives A Coach

o Belief 1: Believe In Human Potential For Greatness

o Belief 2: Fulfilling Self Actualization Needs By Adding Value To Others

o Belief 3: Bring Out The Best In People To Achieve Quantum Success

o Belief 4: Growing Others To Grow Self

o Belief 5: Continuous Improvement Through Discovery And Not Instructing

• Basics Of Meta-Coaching

o States, Frames, The Matrix

o What Is Meta-Coaching?

o The Facilitation Model Of Meta-Coaching


• The Journey Of A Coaching Conversation

o Connect – Establishing Rapport Using NLP’s 4r Model

o Maintain – Establishing Continuous Support Throughout The Coaching Conversation

o Question, Listen, Feedback – Fundamental Skills Of A Coach

o Goals – Ensure Strategic Alignment Objectively And Through A Shared Vision

• The Benchmarking Model Of Meta-Coaching – Your Level Of Operation As A Coach

• Coaching Session #1 – Putting Knowledge Into Action


• The Matrix Model Of Meta-Coaching

• Emphatic Listening – The Key To All Answers In A Coaching Conversation

• The Power Of Questions – Invoking Insight, Discovery And Resourcefulness

• Using Listening And Questioning To The Matrix

• Coaching Session #2 – Starting Baby Steps

Roy Tan Yew Hoong

Roy Tan Yew Hoong

Roy Tan started off as a Software Engineer and slowly ventured into the Oil & Gas Sector as a Transport Manager under a SHELL haulage contractor. He finally found himself as a Sales Manager in an IT company. Due to his keen drive to network and build business relationships, he started his own IT agency in 2007 with a vision to solve clients' problems through simplicity.A wakeup call come knocking in 2009 when having realized his strengths in public speaking, Roy shifted his focus to developing his skills in the area of corporate training. His passion for creating a positive impact on people's lives has helped him in his commitment and dedication of delivering the right message to his participants. He aspires to empower others to take charge of their success - both in life and at work.Throughout his journey in organizational behavioral development, he mainly works with leaders to cultivate a coaching mindset where they focus on inspiring the workforce to be highly motivated – hence unleashing potential. His “meta" approach helps leaders move deep into “meaning" of things rather than performance / superficial based. By changing meaning, behavioral change is then more sustainable.Since exploring into coaching in 2011, Roy also conducts 1-to-1 executive coaching conversations with various levels of employees and individuals – ranging from Managers to C-suites. To help strengthen effectiveness, he discovered a new tool called Motivation Factor that helps measure and develop motivation for individuals and teams.To date, Roy has spoken to over 500 organizations of various sizes and industries, and to over 10,000 people from various backgrounds. Roy Y.H. Tan is well sought after by organizations of different industries to facilitate leadership and coaching culture initiatives, especially in terms of redefining leadership mindset to be people focused. As a certified graduated of Meta-Coaching, he is also well known for his capability to facilitate the adaptation of coaching skills as a way to create a transparent and trusting relationship in teams without harming relationships. Besides that, Roy is always invited by his loyal clients to facilitate leadership development and instill inspiring leadership behaviors. Some of his success stories are: • Transforming senior leaders to empower their people more rather than disempowering them by micromanaging• Cultivating a “people-potential" mindset in rising leaders that can adapt to change quickly and effectively• Enforcing managing expectations in the workplace to create a harmonious environment where people are comfortable in making mistakes and learning together Read More

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