Microsoft Outlook 2013 - Intermediate | IT Training & Certification | Info Trek
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Microsoft Outlook 2013 - Intermediate


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RM 300.00
  1. 1 Day with 08 hours per day
  1. Tue 26 Jul 09:00 - Tue 26 Jul 17:00
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  2. Certificate of Attendance available
  1. 1 Days
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Microsoft Outlook 2013 - Intermediate


Clerks, Officers, Supervisors, Administrators, Executives, Managers, and all personnel involved in Outlook.


Basic knowledge of Windows is essential with the follow pre-requisites:

• Able to maneuver with the mouse – Point, Click, Drag and Double Click

• Able to send and receive emails

• Able to attach file in an email message

• Able to create and edit appointments

• Able to create and edit tasks

• Able to create new contact and distribution list


This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise


At the end of this course, participants will be able to:

Manage Folder in Outlook

• Create rule to move messages

• Add Holidays to your calendar

• Create and add signature in an email

Expand All


Module 1 - Advanced Organizational Tools

Lesson 1.1 : Managing Folders

• Creating, Naming, Renaming and Deleting Folders

• About Folder Types

• About Folder Views

Lesson 1.2 : Search Folders

• Creating Search Folders

• Customizing Search Folders

• Using Search Folders

• About Favourite Folders

Lesson 1.3 : Finding Items In Outlook

• Using Find In The Tools Menu

• Using Basic Search

• Using Advanced Find

• Finding Contacts

Module 2 - Advanced E-Mail Features

Lesson 2.1 : Mail Formatting

• Features When Using Word As The E-Mail Editor

• Using The Outlook E-Mail Editor

• About Plain Text

• About Rich Text Format

• About Hyper Text Markup Language (Html)

Lesson 2.2 : Signatures

• Setting Signature Options

• Creating A Signature

• Using Signatures

Lesson 2.3 : Printing And E-Mail Message

• Using Print Preview

• About Print Styles

• Using Page Setup

• Printing A Selection

Module 3 - Advanced Information Management Tools

Lesson 3.1 : Advanced Calendar Options

• Recurring Calendar Appointments

• Meeting Options

• Adding Holidays To Your Calendar

Lesson 3.2 : Advanced Task Options

• Recurring Tasks

• Assigning Tasks

Lesson 3.3 : Using Categories

• Assigning A Category To An Item

• Creating Custom Categories

• Using Categories In A View

Lesson 3.4 : Using Views

• Using The Views List In The Navigation Pane

• Using Column Headers

• Using Arrange By In The Views Menu

• Using Current View In The Views Menu

Jarina Muhamad Ismail

Jarina Muhamad Ismail

Since 2005, Jarina is involved in delivering learning programmes for Microsoft Excel, PowerPoint, Project, Outlook, Access, Word, Publisher and Visio. As a Microsoft Office Specialist (MOS) in all versions (2003-2013), she is using her expertise to provide timely solutions to the end-user which ranges from basic to advanced level including power users. She has experience in training and coaching various teams of professionals like executives, engineers, managers and directors to organize, analyze, create report and present business data more efficiently.
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Sylvia Sharon Anthony

Sylvia Sharon Anthony

She began her career as a Corporate Trainer and her personal areas of expertise are wide; encompassing Database and Graphic applications. In addition to that; she also specializes in corporate coaching for government, multi-national companies to local SMEs.

Sylvia has acquired immense knowledge and skill in the training field. Since becoming a trainer, her work has involved design, delivery and developing training programmers. In her 16 years of experience in the training arena she has delivered and customized training programmers specifically to tailor for organization's unique training needs and to maximize the participant's learning outcomes.

As a trainer, Sylvia constantly strives to improve herself and learn new methods and skills. She is passionate about building new programs that meet the upcoming challenges of the IT industry. She is currently developing a customized Excel programme which will emphasize on the advanced features of Microsoft Excel i.e. Mastering Charts, Functions and Pivot Tables.

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