Microsoft Outlook 2013 - Foundation | IT Training & Certification | Info Trek
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Microsoft Outlook 2013 - Foundation

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RM 300.00
  1. 1 Day with 08 hours per day
  1. Mon 25 Jul 09:00 - Mon 25 Jul 17:00
  1. HRDF SBL Claimable
  2. Certificate of Attendance available
  1. 1 Days
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Microsoft Outlook 2013 - Foundation

AUDIENCE

Clerks, Officers, Supervisors, Administrators, Executives, Managers, and all personnel involved in Microsoft Outlook.

PREREQUISITES

Basic knowledge of Windows is essential with the follow pre-requisites:

· Able to maneuver with the mouse – Point, Click, Drag and Double Click

· Able to configure the desktop

· Able to use the Control Panel

· Able to move and re-size Application Windows

· Able to switch between task applications

METHODOLOGY

This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise

COURSE OBJECTIVES

At the end of this course, participants will be able to:

• Send and receive emails

• Attach file in an email message

• Create and edit appointments

• Create and edit tasks

• Create new contact and distribution list


Expand All

Modules

Module 1 - The Essentials

Lesson 1.1 : An Overview Of Microsoft Office Outlook

• System Requirements

• Launching And Closing Outlook


Lesson 1.2 : The Outlook Interface

• Outlook Today

• The Navigation Pane

• The Reading Pane

• Task Panes


Lesson 1.3 : Using Menus

• Using And Customizing The Main Menu

• Using Shortcut Menus

• Using Shortcut Keys

• Working With Dialog Boxes



Lesson 1.4 : Using Toolbars

• An Overview Of Toolbars

• The Standard Toolbar

• The Web Toolbar

• The Advanced Toolbar

• Customizing Toolbars


Module 2 - Electronic Mail

Lesson 2.1 : Working With E-Mail Messages

• Opening, Printing, And Editing Messages

• Replying, Forwarding, And Re-Sending Mail

• Opening And Saving Attachments

• Deleting Messages

• Organizing Messages

• Finding Messages


Lesson 2.2 : Composing E-Mail

• New Message Overview

• Using The Address Book

• Inserting Attachments

• Inserting Hyperlinks

• Using The Drafts Folder


Module 3 - Information Management

Lesson 3.1 : Outlook’s Calendar

• Using Outlook’s Calendar

• Creating A New Appointment

• Appointment Options

• Customizing How You View Your Calendar


Lesson 3.2 : Using The Contacts Folder

• Creating A Contact

• Distribution Lists

• Customizing Contacts Views


Jarina Muhamad Ismail

Jarina Muhamad Ismail

Since 2005, Jarina is involved in delivering learning programmes for Microsoft Excel, PowerPoint, Project, Outlook, Access, Word, Publisher and Visio. As a Microsoft Office Specialist (MOS) in all versions (2003-2013), she is using her expertise to provide timely solutions to the end-user which ranges from basic to advanced level including power users. She has experience in training and coaching various teams of professionals like executives, engineers, managers and directors to organize, analyze, create report and present business data more efficiently.
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Sylvia Sharon Anthony

Sylvia Sharon Anthony

She began her career as a Corporate Trainer and her personal areas of expertise are wide; encompassing Database and Graphic applications. In addition to that; she also specializes in corporate coaching for government, multi-national companies to local SMEs.

Sylvia has acquired immense knowledge and skill in the training field. Since becoming a trainer, her work has involved design, delivery and developing training programmers. In her 16 years of experience in the training arena she has delivered and customized training programmers specifically to tailor for organization's unique training needs and to maximize the participant's learning outcomes.

As a trainer, Sylvia constantly strives to improve herself and learn new methods and skills. She is passionate about building new programs that meet the upcoming challenges of the IT industry. She is currently developing a customized Excel programme which will emphasize on the advanced features of Microsoft Excel i.e. Mastering Charts, Functions and Pivot Tables.

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