MS-200T02 - Managing Client Access and Mail Flow | IT Training & Certification | Info Trek
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MS-200T02 - Managing Client Access and Mail Flow


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  1. 2 Days

MS-200T02 - Managing Client Access and Mail Flow


In this course you will learn how Microsoft Exchange Server provides access to user mailboxes for many different clients. Because all messaging clients access Exchange Server mailboxes through client access services, we will examine how to plan, configure, and manage client access services in Exchange Server. Since using smartphones and tablets for messaging has become very popular, and because many smartphone users use their devices intensively for email, calendar, tasks, and other collaboration purposes, you will also learn how to manage mobile devices. This course also describes planning and configuring message transport in an Exchange Server organization. You will learn how to plan, configure and manage transport services to provide efficient communication between your Exchange Servers, Exchange Online, and other mail servers on the Internet. Finally, you will learn how to troubleshoot transport services when issues occur in different scenarios so that you can provide your organization with a healthy and reliable messaging infrastructure.


The Messaging Administrator deploys, configures, manages and troubleshoots recipients, permissions, mail protection, mail flow and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure and hybrid configuration and migration. The messaging administrator also implements and manages disaster recovery, high availability, and client access. The messaging administrator collaborates with the security administrator and Microsoft 365 Enterprise Administrator to implement a secure hybrid topology that meets the business needs of a modern organization. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.


This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.


After completing this course, students will be able to:

• Implement Client Access Services

• Manage Client Devices

• Configure Outlook on the Web

• Troubleshoot Client Access

• Configure Mobile Device Mailbox Policies

• Manage Mobile Device Mailbox Policies

• Configure Message Transport

• Manage Transport Rules

• Manage Mail Flow

• Troubleshoot Mail Flow

• Troubleshoot Transport Issues

• Troubleshoot with Logs

Expand All


Module 1: Managing Client Access


• Implementing Client Access Services
• Managing Client Devices
• Configuring Outlook on the Web
• Troubleshooting Client Access

Module 2: Managing Mobile Devices


• Mobile Device Mailbox Policies

• Managing Mobile Device Access

Module 3: Managing the Transport Pipeline


• Overview of Transport Services

• Configuring Message Transport

• Managing Transport Rules

Module 4: Managing and Troubleshooting Mail Flow


• Managing Mail Flow

• Troubleshooting Mail Flow

• Troubleshooting Transport Issues

• Troubleshooting with Logs

Module 5: Lab - Mobile Device Management and Troubleshooting Mail Flow

Lab: Mobile Device Management and Troubleshooting Mail Flow

• Exercise 1: Set Up Mobile Device Management

• Exercise 2: Troubleshooting Mail Flow and Connectivity Issues

Ong Kian Boon

Ong Kian Boon

Have been working in the IT industry since 2004 and exposed to all the common challenges faced by IT and security professionals. With years of experience working with business and management, IT service delivery and end users, he understands the importance of business value, infrastructure efficiency, user productivity as well as the protection of all these assets.Having started training with Info Trek in 2009, he has been sharing his passion and experiences in Microsoft infrastructure servers, Cisco routing and switching, as well as Novell SuSE Linux. He also specialises in security implementations and audit as no implementation can survive without it. Read More

Mohd Adam Kane

Mohd Adam Kane

Started training in early 1997 after returning from Singapore and have been actively participating in IT projects and consultation while conducting freelance training. He was a Senior Trainer with Info Trek focus on Unified Communications, Messaging Infrastructure, Network Infrastructure Management and Microsoft Server Systems.He brings to the classroom for all to share his many years of experience in project roll out and consultancy such as Operating System Migration, Messaging Infrastructure Deployment & Migration, System Center Deployment, Data Center Planning & Management, Identity Management, Unified Communication Implementation, Disaster Recovery, Fibre Network Implementation, High Availability Deployment and Network Management. Read More

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