MD-101 - Managing Modern Desktops | IT Training & Certification | Info Trek
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MD-101 - Managing Modern Desktops

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RM 3500.00
  1. 5 Days
  1. HRDF SBL Claimable
  2. Lunch & refreshment provided
  3. Certificate of Attendance available

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  1. 5 Days

MD-101 - Managing Modern Desktops

WHAT YOU WILL LEARN

As desktops has evolved, so have methods for deploying and updating them. In this course, you'll learn how to plan and implement an operating system deployment strategy. This course will help you understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows.


As demand for organizations to enable workforces to be more mobile, a desktop administrator’s role is really is no longer about just “desktop” management. With BYOD becoming commonplace and the need for employees to access line of business apps on personal devices, the scope of desktop administration must include both desktop and mobile devices, regardless of ownership. During this course, you’ll be introduced to key components of modern management and co-management strategies. You’ll examine what it takes to incorporate Microsoft Intune into your organization and how to use it to manage modern desktops and devices. You’ll also learn about methods for deployment and management of apps and browser-based applications.

Every day, more organizations are asking IT to support mobility in the workforce. Modern environments require the Desktop Administrator be able to manage and support phones, tablets, and computers, whether it be owned by the organization or personally owned by the employee. At the same time, IT must still be able to protect the data that these devices access. In this course, the student will be introduced to the key concepts of security in modern management. This course covers authentication, identities, and access, as well as about how to protect these categories. The student will be introduced to Azure Active Directory and learn how to use Microsoft Intune to protect devices and data with compliance policies. Finally, this course will cover key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities.

AUDIENCE

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.


The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.


PREREQUISITE

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

METHODOLOGY

This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.

COURSE OBJECTIVES

After completing this course, learners should be able to:

• Develop an Operating System deployment and upgrade strategy

• Understand the different methods of deployment.

• Understand which scenarios on-premise and cloud-based solutions can be used for.

• Deploy and migrate desktops to Windows 10.

• Plan and configure Windows Update policies.

• Understand the benefits and methods of co-management strategies.

• Configuring Intune

• Enroll devices in Intune and configure device policies

• Manage user profiles and folder redirection

• Plan a mobile application management strategy

• Manage and deploy apps, including Office 365 ProPlus and Internet

• Explorer settings

• Describe the benefits and capabilities of Azure AD.

• Manage users using Azure AD with Active Directory DS.

• Implement Windows Hello for Business.

• Configure conditional access rules based on compliance policies.

• Describe the various tools used to secure devices and data.

• Implement Windows Defender Advanced Threat Protection.


Expand All

Modules

Deploying the Modern Desktop

Module 1: Planning an Operating System Deployment Strategy


This module explains how to plan and implement a deployment strategy. It covers various methods and scenarios for deploying Windows. It discusses on-premise and cloud technologies as well as considerations for new deployments, upgrading, and migrations.


Lessons

• Overview of Windows as a service

• Windows 10 Deployment options

• Considerations for Windows 10 deployment


Lab: Practice Lab - Planning Windows 10 deployment


After completing this module, students will be able:

• Describe Windows as a Service.

• Describe the different methods for deployment.

• Understand the differences between on-premise and cloud-based solutions.

• Describe methods of dynamic provisioning.

• Describe the different tools available in the Windows Assessment and Deployment Kit.

• Describe the scenarios and limitations for in-place upgrades and migrations.



Module 2: Implementing Windows 10


This module covers new modern methods for deploying Windows 10 such as Windows Autopilot and provisioning packages. This module also covers tool used in upgrade planning, application compatibility and migration methods.


Lessons

• Implementing Windows 10 by using dynamic deployment

• Implementing Windows 10 by using Windows Autopilot

• Upgrading devices to Windows 10


Lab: Practice Lab - Implementing Windows 10

• Creating and deploying provisioning package

• Migrating user settings

• Deploying Windows 10 with Auto Pilot


After completing this module, students will be able:

• Develop an Operating System deployment and upgrade strategy

• Understand the different methods of deployment.

• Understand which scenarios on-premise and cloud-based solutions can be used for.

• Deploy and migrate desktops to Windows 10.

• Plan and configure Windows Update policies.



Module 3: Managing Updates for Windows 10


This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies.


Lessons

• Implementing Windows 10 by using dynamic deployment

• Implementing Windows 10 by using Windows Autopilot

• Upgrading devices to Windows 10


Lab: Practice Lab - Managing Updates for Windows 10

• Manually configuring Windows Update settings

• Configuring Windows Update by using GPOs


After completing this module, students will be able:

• Describe the Windows 10 servicing channels.

• Configure a Windows update policy using Group Policy settings.

• Configure Windows Update for Business to deploy OS updates.

• Use Windows Analytics to assess upgrade readiness and update compliance.



Module 4: Course Conclusion


Lessons

• Final Exam


Lab: Graded Lab

After completing this module, students will be able:

• Create a provisioning package.

• Configure an Autopilot deployment.

• Describe the tools used for planning upgrades and migrations.

• Describe the methods used to migrate user data.


Managing Modern Desktops and Devices

Module 1: Device Enrollment


In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.


Lessons

• Device management options

• Manage Intune device enrollment and inventory


Lab: Practice Lab - Device Enrollment and Management

• Installing the MDM Migration Analysis Tool (MMAT)

• Obtain Intune and Azure AD Premium licenses and enable device management

• Enrolling devices in Intune

• Managing devices in Intune

• Creating device inventory reports


After completing this module, students will be able:

• Describe benefits and methods for migrating to co-management.

• Deploy an MDM with Microsoft Intune.

• Configure device enrollment.

• Enroll desktop and mobile devices in Windows Intune.

• Configure and downloads inventory reports.



Module 2: Configuring Profiles


This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.


Lessons

• Configuring device profiles

• Managing user profiles

• Monitoring devices


Lab: Practice Lab - Managing profiles

• Configuring roaming user profiles and Folder Redirection

• Create and deploy device profile based on the scenario

• Change deployed policy and monitor user and device activity

• Configuring Enterprise State Roaming


After completing this module, students will be able:

• Describe the types of device profiles.

• Create and assign device profiles.

• Configure user profile and folder redirection.

• Monitor and report on devices using Intune and Windows Analytics.



Module 3: Application Management


In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.


Lessons

• Implement Mobile Application Management (MAM)

• Deploying and updating applications

• Administering applications


Lab: Practice Lab - Managing Applications

• Deploying apps by using Intune

• Configure and deploy Office 365 ProPlus from Intune

• Configure mobile application management (MAM) policies in Intune


After completing this module, students will be able:

• Describe the methods for application management.

• Deploy applications using Intune and Group Policy.

• Configure Microsoft Store for Business.

• Deploy Office365 ProPlus using Intune.

• Manage and report application inventory and licenses.

• Configure Internet Explorer Enterprise Mode.



Module 4: Course Conclusion


Lessons

• Final Exam

Lab: Graded Lab


After completing this module, students will be able:

• Describe the types of device profiles.

• Create and assign device profiles.

• Configure user profile and folder redirection.

Monitor and report on devices using Intune and Windows Analytics.


Protecting Modern Desktops And Devices

Module 1: Managing Authentication in Azure AD


In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication. The module will conclude with securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10.


Lessons

• Azure AD Overview

• Managing identities in Azure AD

• Protecting identities in Azure AD

• Managing device authentication

• Enabling corporate access


Lab: Practice Lab - Managing objects and authentication in Azure AD

• Enabling and configuring Azure AD Premium with Enterprise Mobility + Security (EMS) tenant

• Creating user and group objects with UI and Windows PowerShell

• Configuring Self-service password reset (SSPR) for user accounts in Azure AD

• Joining a device to Azure AD


After completing this module, students will be able:

• Describe the capabilities of Azure AD.

• Manage users using Azure AD with Active Directory DS.

• Implement Windows Hello for Business.

• Join devices to Azure AD.

• Describe methods of enabling access from external networks.



Module 2: Managing Devices and Device Policies


In this module, students will be introduced to managing device security with Intune. Students will discover how Intune can use device profiles to manage configuration of devices to protect data on a device. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.


Lessons

• Microsoft Intune Overview

• Managing devices with Intune

• Implement device compliance policies


Lab: Practice Lab - Managing devices

• Configuring Microsoft Intune for device management

• Configuring compliance policies and device profiles

• Enrolling Windows 10 devices and managing compliance


After completing this module, students will be able:

• Describe mobile device management with Intune.

• Create and assign device profiles to protect data on devices.

• Deploy compliance and conditional access policies.

• Use Intune to monitor device compliance.



Module 3: Managing Security


In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.


Lessons

• Implement device data protection

• Managing Windows Defender ATP

• Managing Windows Defender in Windows 10


Lab: Practice Lab - Managing Security in Windows 10

• Configuring Encrypting File System (EFS)

• Configuring BitLocker

• Configuring a WIP policy in Intune

• Configuring Windows Defender


After completing this module, students will be able:

• Describe the methods protecting device data.

• Describe the capabilities and benefits of Windows ATP

• Deploy and manage settings for Windows Defender clients.



Module 4: Course Conclusion


Lessons

• Final Exam

Lab: Graded Lab


Ricky Chan Chee Ho

Ricky Chan Chee Ho

Ricky have extensive knowledge in software application, management skills, leading edge technology planning and implementation as well as superior strategic thinking & communication skills.His expertise are in Exchange Server, SQL Server 2000, 2005, 2008, 2012, Windows 2000, Microsoft Windows Server 2003, 2008, 2012, Window XP, Vista, 7, 8, Window NT server, Microsoft offices 2003, 2007, 2010, Microsoft Project 2013, 2007 and 2010.


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