LIT-212: Lean IT Foundation With Case Study | IT Training & Certification | Info Trek
Respect Your Dreams
Follow through on your goals with courses

LIT-212: Lean IT Foundation With Case Study

Location

Format What’s this?
Starting From
RM 4000.00
  1. 2 Days
  1. HRDF SBL Claimable
  2. Lunch & refreshment provided
  3. Certificate of Attendance available
Starting From
RM 1800.00
  1. 24 Hours
  1. HRDF SBL Claimable
  2. 90 days of access from date of activation
  1. 2 Days
  1. All of our private classes are customized to your organization's needs.
  2. Click on the button below to send us your details and you will be contacted shortly.

LIT-212: Lean IT Foundation With Case Study

WHAT YOU WILL LEARN

IT organizations are constantly seeking new ways to improve customer satisfaction, service quality and value for the business. Lean IT is applied to transform your IT organization to a customer-focused, efficient and transparent IT organization that can deliver sustainable results to the business.

The Lean IT Foundation training covers all elements to introduce you to Lean IT. After completion of the training, you will be able to participate effectively in a Lean IT transformation program.

Course Approach:

The Lean IT Foundation Training is two days. During the training, you will learn the fundamentals of Lean and how to apply Lean in an IT domain. In the training you will practice with exercises to build hands-on skills. The training will introduce you to the softer aspects of Lean IT like change approaches and how to change people's behavior and attitude. All the exercises are related to ICT, but no technical IT knowledge is required.

This course is delivered using an exciting case study designed to further enhance the candidates understanding of Lean IT. Students who have attended this course are prepared to successfully take the associated Lean IT Foundation certification exam which is a requirement for attending any of the further Lean courses available in this track.

AUDIENCE

This course is specially design for any member of an IT organization.

METHODOLOGY

This program will be conducted with interactive lectures, PowerPoint presentations, discussions and practical exercises.

Students will receive a Lean IT Foundation classroom workbook containing all of the presentation materials, the case study, the book Lean Thinking and sample exam questions.

COURSE OBJECTIVES

Upon completion of this program, participants should be able to :

  • Understand the concepts behind Lean and how Lean can be applied in IT
  • Analyze customer value and translate the voice of the customer to processes
  • Understand Lean concepts as customer value, value streams, flow, pull, perfection
  • Diagnose and improve processes with value stream mapping
  • Problem solving with the Kaizen approach
  • Work with the DMAIC improvement cycle
  • Designate improvement activities that improve process results
  • Understand what behaviors & attitudes are essential within Lean organizations
  • Prepare the student to take the Lean IT Foundation Certification exam

Expand All

Modules

Introduction To Lean
The Customer
The Process
Performance
Organization
Problem Solving
Behavior & Attitude
Exam Preparation
ITIL Certified Trainer

ITIL Certified Trainer

Read More

Kaustuv De

Kaustuv De

Kaustuv has had 10 years of experience in Information Communication Technology (ICT) industry especially in Retail, logistics and IT Service Management in Asia and Europe. He has an analytical, professional skill with strong result oriented work ethic. He places emphasis on strategic planning and decision-making. Kaustuv is experienced in large system development work. This includes managing complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues and anticipate strategic project requirements such as migration, development and risks. He is also a skilled communicator.Kaustuv is an accredited trainer with the APM Group & EXIN. He has successfully trained and coached more than 2000 IT professionals within Asia Pacific and the Middle East, including India, Malaysia, Dubai and Singapore.
Read More

Kui Tze Lin

Kui Tze Lin

Experienced consulting in the IT industry focusing on supporting the operations of supply chain planning and optimizing solutions. Started career in IT as a technical/application support consultant. In less than 2 years, he was promoted as the Team Lead to set up and run 24/7 support operations before taking up the role as an Account Manager in 2017.As a grew up in a family of educators are potential life changers and able to facilitate someone to be successful in life. Since his high school and college days, he enjoyed imparting his knowledge to his peers who needed help by organizing group study sessions. Once he finished his A-level examinations, he was teaching in a primary school for half a year before he started university. After he graduated, he continues to deliver customized 1-on-1 tutoring high school pupils during weekends simply because he loves teaching and helping other. Read More

Sean Low

Sean Low

Sean Low is a Diploma holder in Graphic Design from Saito Academy & Higher Diploma and Master's Degree in Business with Infromation Technology from University of Northumbria, NewCastle. He is Management Consultant for Pink Elephant with the responsibility for delivery (consulting projects), training and development in the Asian region. Service Management Process and Applications Manager with the responsibilities of defining, documenting and implementing IT service management processes and policies across the World Vision International (WVI) global partnership that consists of more than 50 countries. Technical Services Manager with HP (formerly EDS) with the responsibility of managing the Wintel support team with 100-150 staffs supporting over international/multinational customers which includes daily operational responsibility for people, customer and day-to-day project management activities of the team. IT Manager for Malaysia’s premier business weekly The Edge. Responsibilities include managing a team of web designers, programmers and system support staff. Other responsibilities include providing strategic direction to implementation of IT processes within the organisation Read More

Course Reviews

No Remarks

0

0 Ratings