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EPM: Effective Project Management


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EPM: Effective Project Management


This program is specially designed to help participants to hone their project management knowledge and skills. Participants will be taken through the industry best practice of project management processes, tool & technique. While a project manager spent almost 90% of the time communicating with various stakeholders, a project manager should be equipped with organizational and people skill to be an effective communicator. This program also included the art of project management which is covering the critical piece of the people interaction skill on how to be an effective project manager and leader.


This course is specially design for Professionals, executives who will be involving in any project or works irrespective of the industry as a project team member, team lead or stakeholders. This course is also suitable for those who plan to have project management as their career development plan. This course is designed to provide the key concepts of project management discipline, the processes, tools and techniques which is essential for anyone who will be part of a project team.


This program will be conducted with blended adult learning approach consisting of group discussions and presentations, short quiz, random knowledge check Q&A will be used. Participants will have numerous opportunities to apply new knowledge/technique/concepts.


Upon completion of this program, participants should be able to:

• Articulate the 5 Process Group of Project Management and the key activities within the process group

• Explain the project triple constraints and how it will affect the success of a project

• Using the Work Breakdown Structure & Network diagram as technique for project management

• Identify and manage the critical path as one of the critical success factor of a project

• Identify at least 2 cultural preferences of a project stakeholders using Cultural Preference Model to plan for an effective communication

• Understand the principle on how to manage selfemotions and preparing for a difficult conversation

• Apply the Effective Meeting principles in their project meetings

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Module 1 - Project Management Overview

• What is Project Management

• What is a Project Manager
• Historical background of project management
• What is a Project
• Project Challenges

Module 2 – Key Concepts

• Project Constraint

• About the Project Management Body of Knowledge


• The Five Process Group

• PM Knowledge Areas

Module 3 – Tools And Techniques (I)

• Project Stakeholders

• Project Charter

• Project Plan

• Work Breakdown Structure

• Critical Path Method

Module 4 – Tools And Techniques (II)

• Project Network Diagram

• Schedule Management

• Project Budgeting

• Risk Management

• Project Communication

• Project Earned Value Analysis

• Project Performance Index

Module 5 – Project Management People Skills (I)

• Project Team

• Active Listening

• Setting Expectation

• PMFundamental_NCW_201410 Page 5

• Preparing for a Difficult Conversations

Module 6 – Project Management People Skills (II)

• Cross-Cultural Proficiency

• Challenges with Virtual Communication

• Four Culture Intelligence Capabilities

• Cultural Dimensions Theory

• Effective Meeting

• Constructive Confrontation

David Guan Yong Soi

David Guan Yong Soi

David Guan has more than twenty eight years of working experience out of which fifteen years experience as a project manager and a program manager with major multi-national vendors and telecommunication companies such as Lucent Technologies, Motorola and major local operators such as Celcom, Maxis Communications Berhad, and Huawei Technologies etc. He was selected to participate in the Project Management Professional (PMP) Role Delineation Study in Hong Kong representing Malaysia from September 10th to 12th 2004 and from October 21st to 23rd 2004 he was again selected by PMI to participate in the Project Manager Role Delineation Study representing the whole of Asia Pacific region at Anaheim, California USA.

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Daniel S.Alfred

Daniel S.Alfred

Daniel Alfred is an independent trainer specializing in Project Management. Daniel has more than 10 years experience in developing training modules and delivering training on planning and managing projects to various industries and for various companies. A Certified Trainer with the Human Resource Development Fund, Daniel is a holder of a Degree in Civil Engineering from the University of Oklahoma, USA. His background and previous consulting experience in industries like construction and ICT has enabled him to develop key management skills for training and problem-solving for customers in these industries. His clients are from sectors including Telco, Power, ICT, Manufacturing, Oil & Gas, Construction and Customer Services.

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Ng Choon Wai

Ng Choon Wai

Ng Choon Wai has been working in the Manufacturing and IT industry since 1996 and exposed to all the common challenges faced by a project manager and IT personnel. With the years of experience working with business and management, IT services and cutomers from different part of the world, he understands the importance of working with different stakeholder, leveraging the industry best practice to deliver business value for the customer and getting things done effectively. He shares his passion in Project Management knowledge and skills in term of tools, methodology and people skills. He has successfully managed and implemented many Global & Local projects throughout his 18+ years of his career. He has good foundation of IT technical knowledge in Software, Hardware and Infrastructure which he posses good experience and knowledge in managing project in different areas of IT SW development, application development, IT service deployment, complex ERP program rollout and etc. Having worked with different MNCs that practice the good corporate value and processes made him realized and wanted to share some of the good corporate practices as the best practices for an effective project management. Read More

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