Digital Transformation Fundamentals
Starting FromRM 2500.002 Days
HRDF SBL Claimable
Certificate of Attendance available
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The Digital Transformation Fundamentals training course is the starting point for anyone involved in Digital Transformation. This course is designed to provide the core principles necessary to ignite your entrepreneurial spirit. It will inspire you to lead and support Digital Transformation as a Digital Champion. The course materials used are developed iteratively and continuously updated to always reflect the latest trends and insights.
In this training course participants learn to apply concepts like Design Thinking, Business Canvas Modeling, Storytelling and the Voice of the Customer to ignite and grow Digital Transformation within their organizations and teams. The course is structured around the six dimensions of Digital Transformation as shown in the framework. Actual cases and ambitions from participants are used – by applying the concepts mentioned – to explore each of these dimensions. At the end of the course, each participant pitches to the group how they would like to initiate and support Digital Transformation within their organization or team. Based on feedback from the instructor and the other participants, the participant will acquire practical tips & tricks on how to apply best practices in the most effective way.
Anyone involved in a digital transformation project who is unsure of where to start or what to do next. An organization’s senior executives and its Board of Directors. An organization’s digital transformation team and department heads accountable for delivering the necessary change. Managers and other senior personnel who want to measure their digital maturity and implement a digital transformation program across their organization to achieve improved customer satisfaction and profitability.
This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.
• Key concepts of digital transformation and why they matter
Michiel Roelof De BoerMichiel holds the highest ITIL credential – the ITIL Service Manager (Masters) certification. He is also a certified ITIL Service Manager who teaches Foundation, Practitioners and Service Management. He gained his experience in various local and international companies worldwide where he had executed roles as Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airlines, logistics, medical and telecommunication sectors. He is experienced in translating business objectives into manageable deliverables, initiating quick wins and creates an environment for continuous improvement. With a management style which is based on coaching and team play, he can effectively communicate with the members of the board as well as employees at various levels of an operation and in many different cultures.