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Delivering Performance In Vuca Environment


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Delivering Performance In Vuca Environment


This 2-days, Delivering Performance in VUCA Environment programme is designed to managers and leaders who required knowledge and skills to deliver performance during a VUCA environment. The key benefit of this programme is to allow the participant to explore a structured method to overcome challenges to meet the performance requirement during the VUCA period. This programme followed the principle and approach based on the Standard of Project Management, Agile Practice Guide and Coaching competencies.

The learning outcomes and the benefits of this course, including:
• Understand the Values and Purposes of VUCA Goals,
• Develop VUCA Goals,
• Explore Values-Based Strategy,
• Prioritise Plans and Actions,
• Execute Actions Agility and Adapting Changes, and
• Sustain the Performance and Continual Improvement.

21st Century Active Learning Approach (Physical or Online Classroom)

All programmes are customisable and designed using the 21st Century Learning Skills (Critical Thinking, Creative Thinking, Communication and Collaboration) in the Active Learning approach and facilitated using storytelling and coaching (ICF Core Competencies) method. All participants will define, explore, discuss, experience (activity-based), reflect and decide on what valued and meaningful to them.

This online classroom is made possible using the Zoom ( and Mentimeter ( platform. Zoom’s main features including live video, audio and screen sharing allowing the regular classroom interaction between the trainer and all participants. The learning will be fun and active by combine both Zoom additional features and Mentimeter’s

functions in the online classroom activities. The activities including Word-Cloud, non-verbal chat (individual or group), breakout room to split the participants into a smaller discussion group, virtual whiteboard, votes and polls, questions and answers, pop-up survey quizzes and the interactive status. We will adapt health and safety best practices throughout the online classroom to ensure the comfort of all the participants.

After 21 days upon completion of training, all participants will join in a group coaching session with terms and conditions applied. The key benefit is allowing the participant to reexplore their learning in the real environment, reflect and improve their development plan in the structured coaching approach.


This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.

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Module 1: Introducing 21st Century Active Learning

• What is 21st Century Learning Skills?

• Exploring the Active Learning Cycle
• Understand the purpose of Coaching

Module 2: Discover the Values and Purposes of VUCA Goals

• What is VUCA?

• Rediscovering the Meaning behind Visions, Goals and Missions

• Identifying and Performing VUCA Analysis

Module 3: Develop the VUCA Goals

• Being a Leader and Agile in Goal Setting

• Being Empathy in People Stories

• Creating a SMART Goal and Meaning behind the Goal

• Storytelling to Inspire Goals and Vision

Module 4: Explore Value-Based Strategy

• What is Goal vs Value?

• Realising Sustainable Benefits and Creating Meaningful Values

• Using Strategy Techniques focusing Values

• Considering Fast-Pace and Small Values

Module 5: Prioritise Plans and Actions

• Using the MoSCoW Approach to Prioritise Actions

• Using Tools and Techniques in Planning

• Considering Factors in Planning

• Waterfall or Agile in Action?

Module 6: Execute Actions Agility and Adapting Changes

• Being an Action and Change Leader

• Using Design Thinking for VUCA

• Using Kanban Board

• Remaining Vigilant and Adaptive in Changes

• Leveraging and Collaborating in Performing

• Daily Stand-up for Team and Group

Module 7: Sustain the Performance and Continual Improvement

• Being a Servant Leader in Performance

• What is the Triple Bottom Line in the Performance?

• Retrospective and Continuing Improvement

Module 8: Coaching and Reflect
David Khaw (Khaw Chong Sun)

David Khaw (Khaw Chong Sun)

David started his project management experience in Oil & Gas Information Technology back in the year 2003 as a project engineer. He involved in planning, execution, quality assurance and transition processes. The real experience as a project manager since 2008 when he was a team leader before got himself PMP accreditation in the year 2009. The most memorable project management experience is in the year 2011 when he successfully rescued a nationwide enterprise system upgrade project in Automotive Information Technology from failure planning. His biggest budget project is USD 20 million communication equipment setup for the deep-water platform and the whole ecosystem as a senior project manager throughout the year 2013 and 2015. Now, as Certified Trainer and Coach, he inspires his client to maximise their potential in project management to realising sustainable benefits and creating meaningful values.David is partnering with organisation leaders to achieve their purposeful objectives by realise sustainable benefits and create meaningful values. His mission is possible by aligning organisation leaders’ meaningful values and strategy to their desired outcome using project management and coaching skills. He is delivering workshops & coaching sessions related to organisational strategy, change and project management since 2012 to develop competent project management practitioners to deliver quality outcomes for their organisations. David holds double masters on business administration and project management from the University of Southern Queensland Australia. He also certified Project Management Professional from Project Management Institute (PMI®), US, certified Professional Trainer from International Professional Managers Association, UK, certified Transformative Coach from Coach Masters Academy, Singapore and Neuro-Semantics, Neuro-Linguistic Programming, and Hypnosis and Time-lines Practitioner by the International Society of Neuro-Semantics, US. David is currently a professional trainer and coach. Before that, he was senior project manager managed capital and organisation change projects for a couple of both local and international multi-national companies. Project management and coaching are part of his belief to help the organisation to achieve its vision.David is also a member of the Project Management Institute (PMI®), Project Management Institute Malaysia (PMIMY), International Coach Federation (ICF), International Coach Federation Malaysia Chapter (ICFMY) and Rotary International. As active members, he was PMIMY Director for Giving Back (PMIEF Liaison), PMI Education Foundation (PMIEF) Community Engagement Committee (for Asia-Pacific + Pakistan region), and Youth Director for a Rotary Club. Recently, David being elected as the PMI Malaysia Chapter Secretary. He will participate actively in these communities to advocate the essence of project management and coaching as life skills. Read More

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