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Mon 23 Nov 09:00 - Tue 24 Nov 17:00
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DTF: Digital Transformation Fundamentals
WHAT YOU WILL LEARN
The Digital Transformation Fundamentals training course is the starting point for anyone involved in Digital Transformation. This course is designed to provide the core principles necessary to ignite your entrepreneurial spirit. It will inspire you to lead and support Digital Transformation as a Digital Champion. The course materials used are developed iteratively and continuously updated to always reflect the latest trends and insights.
In this training course participants learn to apply concepts like Design Thinking, Business Canvas Modeling, Storytelling and the Voice of the Customer to ignite and grow Digital Transformation within their organizations and teams. The course is structured around the six dimensions of Digital Transformation as shown in the framework. Actual cases and ambitions from participants are used – by applying the concepts mentioned – to explore each of these dimensions. At the end of the course, each participant pitches to the group how they would like to initiate and support Digital Transformation within their organization or team. Based on feedback from the instructor and the other participants, the participant will acquire practical tips & tricks on how to apply best practices in the most effective way.
Anyone involved in a digital transformation project who is unsure of where to start or what to do next. An organization’s senior executives and its Board of Directors. An organization’s digital transformation team and department heads accountable for delivering the necessary change. Managers and other senior personnel who want to measure their digital maturity and implement a digital transformation program across their organization to achieve improved customer satisfaction and profitability.
This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.
• Key concepts of digital transformation and why they matter
Kaustuv has had 10 years of experience in Information Communication Technology (ICT) industry especially in Retail, logistics and IT Service Management in Asia and Europe. He has an analytical, professional skill with strong result oriented work ethic. He places emphasis on strategic planning and decision-making. Kaustuv is experienced in large system development work. This includes managing complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues and anticipate strategic project requirements such as migration, development and risks. He is also a skilled communicator.Kaustuv is an accredited trainer with the APM Group & EXIN. He has successfully trained and coached more than 2000 IT professionals within Asia Pacific and the Middle East, including India, Malaysia, Dubai and Singapore.
Michiel Roelof De Boer
Michiel holds the highest ITIL credential – the ITIL Service Manager (Masters) certification. He is also a certified ITIL Service Manager who teaches Foundation, Practitioners and Service Management. He gained his experience in various local and international companies worldwide where he had executed roles as Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airlines, logistics, medical and telecommunication sectors. He is experienced in translating business objectives into manageable deliverables, initiating quick wins and creates an environment for continuous improvement. With a management style which is based on coaching and team play, he can effectively communicate with the members of the board as well as employees at various levels of an operation and in many different cultures. Read More
Kui Tze Lin
Experienced consulting in the IT industry focusing on supporting the operations of supply chain planning and optimizing solutions. Started career in IT as a technical/application support consultant. In less than 2 years, he was promoted as the Team Lead to set up and run 24/7 support operations before taking up the role as an Account Manager in 2017.As a grew up in a family of educators are potential life changers and able to facilitate someone to be successful in life. Since his high school and college days, he enjoyed imparting his knowledge to his peers who needed help by organizing group study sessions. Once he finished his A-level examinations, he was teaching in a primary school for half a year before he started university. After he graduated, he continues to deliver customized 1-on-1 tutoring high school pupils during weekends simply because he loves teaching and helping other. Read More
Sean Low is a Diploma holder in Graphic Design from Saito Academy & Higher Diploma and Master's Degree in Business with Infromation Technology from University of Northumbria, NewCastle. He is Management Consultant for Pink Elephant with the responsibility for delivery (consulting projects), training and development in the Asian region. Service Management Process and Applications Manager with the responsibilities of defining, documenting and implementing IT service management processes and policies across the World Vision International (WVI) global partnership that consists of more than 50 countries. Technical Services Manager with HP (formerly EDS) with the responsibility of managing the Wintel support team with 100-150 staffs supporting over international/multinational customers which includes daily operational responsibility for people, customer and day-to-day project management activities of the team. IT Manager for Malaysia’s premier business weekly The Edge. Responsibilities include managing a team of web designers, programmers and system support staff. Other responsibilities include providing strategic direction to implementation of IT processes within the organisation Read More