DASA Devops Fundamentals
This 3-day course provides an introduction to DevOps the cultural and professional movement that stresses communication, collaboration, integration and course automation in order to improve the flow of work between software developers and IT operations professionals. To maximize then IT value flow to customers, DevOps creates an improved ability to design, develop, deploy and operate software and services faster for the benefit of the business. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps.
This course is designed to provide you with the background knowledge you need to build your DevOps vocabulary and to understand the principle and practices of DevOps. More importantly, this course is designed to inspire you to serve as a change champion who leads and mentor’s others by sharing and using what you have learned and continue to learn about DevOps.
Anyone who requires a detailed understanding of DevOps principles, such as project and business managers, all professionals involved in IT quality assurance, testing and service management and anyone involved in the development, operation and delivery of IT services.
Knowledge of IT and familiarity with IT services is recommended.
Knowledge of IT and familiarity with IT services is recommended.
At the end of this course the student will be able to:
- Explain the drivers responsible for the emergence of DevOps.
- Define and discuss the key concepts and principles of DevOps.
- List and explain the business benefits of DevOps and continuous delivery.
- Describe the Service Delivery process.
- Explain the concepts of test automation, infrastructure automation, and build and deployment automation.
- Describe how DevOps relates to Lean and Agile methodologies.
- Summarize case studies of IT organizations that are making the transformation to Adaptive IT and DevOps models.
- List the most common and popular DevOps tools.
- Discuss the critical success factors for DevOps implementation.
- Emergence of DevOps
- Core Concepts of DevOps
- DevOps Agile Skills Association (DASA)
- Introduction to a DevOps Culture
- Key Elements of DevOps
- Implementation of a DevOps Culture
- Organizational Models
- Autonomous Teams
- Architecture Styles
- Introduction to Agile, Scrum, and Kanban
- DevOps in Relation to ITSM
- Scrum Essentials
- Optimization of Processes Using Lean
- Business Value Optimization and Business Analysis Using Story Mapping
- Software Delivery Lifecycle in a DevOps Organization
- Automation for Delivery of Software
- Continuous Delivery Core Concepts
- Continuous Delivery Automation Concepts
- Continuous Delivery Automation Focus Topics
- Emergence of Cloud Technology and Principles
- Automated Provisioning Concepts
- Platform Product Characteristics and Application Maturity
- Importance of Measurement
- Identify Right Metrics
- Top Five Predictors of IT Performance
- Monitoring and Logging
Kaustuv DeKaustuv has had 10 years of experience in Information Communication Technology (ICT) industry especially in Retail, logistics and IT Service Management in Asia and Europe. He has an analytical, professional skill with strong result oriented work ethic. He places emphasis on strategic planning and decision-making. Kaustuv is experienced in large system development work. This includes managing complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues and anticipate strategic project requirements such as migration, development and risks. He is also a skilled communicator.Kaustuv is an accredited trainer with the APM Group & EXIN. He has successfully trained and coached more than 2000 IT professionals within Asia Pacific and the Middle East, including India, Malaysia, Dubai and Singapore.
Michiel Roelof De BoerMichiel holds the highest ITIL credential – the ITIL Service Manager (Masters) certification. He is also a certified ITIL Service Manager who teaches Foundation, Practitioners and Service Management. He gained his experience in various local and international companies worldwide where he had executed roles as Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airlines, logistics, medical and telecommunication sectors. He is experienced in translating business objectives into manageable deliverables, initiating quick wins and creates an environment for continuous improvement. With a management style which is based on coaching and team play, he can effectively communicate with the members of the board as well as employees at various levels of an operation and in many different cultures.
Jeffrey M. DossJeffrey Maria Doss (born in 1969) gained his experience at both local and international companies. In these organisations he has worked in different roles in Operations, Sales, Management and Senior Management and have instructed various organisations throughout his 20 years in IT.He has the innate ability to simplify complex matters and translating them to real life business scenarios and smaller tangible task initiatives in order to show how such obstacles can be overcome. This was proven in his years of managing IT businesses where he could transform lagging operations into world class performers. In 2006, he started a new SAP practice amongst more mature competitors and within a year, he transformed a new venture into the best SAP team in Malaysia winning numerous awards and accolades (especially the 1st Gold Partner in Malaysia).With a management style that is non-confrontational but still motivating. It is hard to pinpoint the balance that he perfectly executes between demanding, motivating and coaching to get work done. However, he can get a team to rally behind a project with great results. Importantly, he can engage all levels of stakeholders comfortably both at operational and c-levels. Being exposed to the different cultures early has allowed him to be comfortable working in a multicultural team. With a strong background on the business side, he is always able to communicate well on objectives of the project teams to the business.Jeffrey has a Bachelor's Degree in Banking & Finance from Curtin University and an MBA from RMIT; both strong institutions on the application of current theories in the real world. He is also certified in ITIL, DevOps and CobiT and is the Regional Director of Quint Wellington Redwood Malaysia. During his time at Quint, he had spearheaded multiple ITIL®, Governance, Sourcing and alignment projects thwarting serious consulting contenders to win such high-profile work like BAT, Telenor, Shell, FGV and TM to name a few.