DASA DevOps Fundamentals | IT Training & Certification | Info Trek
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DASA DevOps Fundamentals


Format What’s this?
Starting From
RM 4000.00
  1. 2 Days
  1. HRDF SBL Claimable
  2. Lunch & refreshment provided
  3. Certificate of Attendance available
Starting From
RM 1700.00
  1. 16 Hours
  1. HRDF SBL Claimable
  2. 90 days of access from date of activation

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  1. 2 Days

DASA DevOps Fundamentals


The DevOps Fundamentals training course explains what DevOps involves and how it can contribute to realizing continuous customer value. DevOps is a working method that is aimed at improving collaboration, communication and integration and – of course – automating the value streams between customers, software developers and operational IT professionals. DevOps maximizes customer value by enabling services to be designed, developed and implemented more quickly, and making them available faster. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps.

This course is aimed at providing you with essential knowledge of DevOps and expanding your DevOps vocabulary. You will gain insight into the principles and working methods of DevOps. Above all, the DevOps Fundamentals training course is designed to encourage you to fulfill the role of an inspirer of change. You will learn to motivate and guide others by sharing your knowledge and experiences and by applying what you have learned about DevOps and will learn in the future.


Anyone who desires to acquire knowledge of and experience with the DevOps working method and wants to understand how DevOps creates value. Your role might be, for example, Scrum Master, Scrum Product Owner, software developer, consultant, IT operations manager, service manager or perhaps CIO or marketer.


Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.


This program will be conducted with interactive lectures, discussions and practical exercises


The DevOps Fundamentals training course covers the major concepts and principles of DevOps.

Related frameworks and methodologies like Agile, Scrum, Kanban and Lean are also looked at, alongside – most importantly – the mindset needed to make DevOps a success. Important elements covered in the course include:

• Benefits of DevOps and continuous delivery in relation to customer value

• Service Delivery process

• Concepts of test automation, infrastructure automation, and build and deployment automation

• DevOps’ relationship to Lean and Agile

• Case studies of IT organizations that are undergoing a transformation to Adaptive IT and DevOps models

• Most common and popular DevOps tools

• Critical success factors for a DevOps implementation

• case studies of IT organizations that are undergoing a transformation to Adaptive IT and DevOps models

• Most common and popular DevOps tools

• Critical success factors for a DevOps implementation

Expand All


Module 1: DevOps - The Context

• DevOps Evolution

• Business Benefits of DevOps
• DASA DevOps Principles
• Goals and Measurement

Module 2: DevOps for Individuals

• From Roles to T-shape DevOps Profiles

Module 3: DevOps for Teams and organizations

• Culture and Behaviour

• Organizational Models

• Team Autonomy

• DevOps at Scale

Module 4: DevOps Practices ITSM

• Lean

• Agile

• Architecture

• Continuous Delivery and Automation

• Modern Infrastructure and Cloud

• Operations

Module 5: The Next Steps Analyze

• The Current Situation

• Improve Incrementally

Kaustuv De

Kaustuv De

Kaustuv has had 10 years of experience in Information Communication Technology (ICT) industry especially in Retail, logistics and IT Service Management in Asia and Europe. He has an analytical, professional skill with strong result oriented work ethic. He places emphasis on strategic planning and decision-making. Kaustuv is experienced in large system development work. This includes managing complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues and anticipate strategic project requirements such as migration, development and risks. He is also a skilled communicator.Kaustuv is an accredited trainer with the APM Group & EXIN. He has successfully trained and coached more than 2000 IT professionals within Asia Pacific and the Middle East, including India, Malaysia, Dubai and Singapore.
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Michiel Roelof De Boer

Michiel Roelof De Boer

Michiel holds the highest ITIL credential – the ITIL Service Manager (Masters) certification. He is also a certified ITIL Service Manager who teaches Foundation, Practitioners and Service Management. He gained his experience in various local and international companies worldwide where he had executed roles as Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airlines, logistics, medical and telecommunication sectors. He is experienced in translating business objectives into manageable deliverables, initiating quick wins and creates an environment for continuous improvement. With a management style which is based on coaching and team play, he can effectively communicate with the members of the board as well as employees at various levels of an operation and in many different cultures. Read More

Jeffrey M. Doss

Jeffrey M. Doss

Jeffrey Maria Doss (born in 1969) gained his experience at both local and international companies. In these organisations he has worked in different roles in Operations, Sales, Management and Senior Management and have instructed various organisations throughout his 20 years in IT.He has the innate ability to simplify complex matters and translating them to real life business scenarios and smaller tangible task initiatives in order to show how such obstacles can be overcome. This was proven in his years of managing IT businesses where he could transform lagging operations into world class performers. In 2006, he started a new SAP practice amongst more mature competitors and within a year, he transformed a new venture into the best SAP team in Malaysia winning numerous awards and accolades (especially the 1st Gold Partner in Malaysia).With a management style that is non-confrontational but still motivating. It is hard to pinpoint the balance that he perfectly executes between demanding, motivating and coaching to get work done. However, he can get a team to rally behind a project with great results. Importantly, he can engage all levels of stakeholders comfortably both at operational and c-levels. Being exposed to the different cultures early has allowed him to be comfortable working in a multicultural team. With a strong background on the business side, he is always able to communicate well on objectives of the project teams to the business.Jeffrey has a Bachelor's Degree in Banking & Finance from Curtin University and an MBA from RMIT; both strong institutions on the application of current theories in the real world. He is also certified in ITIL, DevOps and CobiT and is the Regional Director of Quint Wellington Redwood Malaysia. During his time at Quint, he had spearheaded multiple ITIL®, Governance, Sourcing and alignment projects thwarting serious consulting contenders to win such high-profile work like BAT, Telenor, Shell, FGV and TM to name a few. Read More

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