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DASA DevOps Fundamentals
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DASA DevOps Fundamentals
WHAT YOU WILL LEARN
The DevOps Fundamentals training course explains what DevOps involves and how it can contribute to realizing continuous customer value. DevOps is a working method that is aimed at improving collaboration, communication and integration and – of course – automating the value streams between customers, software developers and operational IT professionals. DevOps maximizes customer value by enabling services to be designed, developed and implemented more quickly, and making them available faster. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps.
This course is aimed at providing you with essential knowledge of DevOps and expanding your DevOps vocabulary. You will gain insight into the principles and working methods of DevOps. Above all, the DevOps Fundamentals training course is designed to encourage you to fulfill the role of an inspirer of change. You will learn to motivate and guide others by sharing your knowledge and experiences and by applying what you have learned about DevOps and will learn in the future.
AUDIENCE
Anyone who desires to acquire knowledge of and experience with the DevOps working method and wants to understand how DevOps creates value. Your role might be, for example, Scrum Master, Scrum Product Owner, software developer, consultant, IT operations manager, service manager or perhaps CIO or marketer.
PREREQUISITES
Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.
METHODOLOGY
This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise
COURSE OBJECTIVES
The DevOps Fundamentals training course covers the major concepts and principles of DevOps. Related frameworks and methodologies like Agile, Scrum, Kanban and Lean are also looked at, alongside – most importantly – the mindset needed to make DevOps a success. Important elements covered in the course include:
• Benefits of DevOps and continuous delivery in relation to customer value
• Service Delivery process
• Concepts of test automation, infrastructure automation, and build and deployment automation
• DevOps’ relationship to Lean and Agile
• Case studies of IT organizations that are undergoing a transformation to Adaptive IT and DevOps models
• Most common and popular DevOps tools
• Critical success factors for a DevOps implementation
• Case studies of IT organizations that are undergoing a transformation to
• Adaptive IT and DevOps models
• Most common and popular DevOps tools
• Critical success factors for a DevOps implementation
Modules
• DevOps evolution
• From roles to T-shape DevOps profiles
• Culture and behavior
• Organizational models
• Team autonomy
• DevOps at scale
• Lean
• Agile
• Architecture
• Continuous delivery and automation
• Modern infrastructure and
• Cloud
• Operations
• The current situation
• Improve incrementally
• The current situation
• Improve incrementally
Kaustuv De
Kaustuv has had 10 years of experience in Information Communication Technology (ICT) industry especially in Retail, logistics and IT Service Management in Asia and Europe. He has an analytical, professional skill with strong result oriented work ethic. He places emphasis on strategic planning and decision-making. Kaustuv is experienced in large system development work. This includes managing complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues and anticipate strategic project requirements such as migration, development and risks. He is also a skilled communicator.Kaustuv is an accredited trainer with the APM Group & EXIN. He has successfully trained and coached more than 2000 IT professionals within Asia Pacific and the Middle East, including India, Malaysia, Dubai and Singapore.
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Michiel Roelof De Boer
Michiel holds the highest ITIL credential – the ITIL Service Manager (Masters) certification. He is also a certified ITIL Service Manager who teaches Foundation, Practitioners and Service Management. He gained his experience in various local and international companies worldwide where he had executed roles as Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airlines, logistics, medical and telecommunication sectors. He is experienced in translating business objectives into manageable deliverables, initiating quick wins and creates an environment for continuous improvement. With a management style which is based on coaching and team play, he can effectively communicate with the members of the board as well as employees at various levels of an operation and in many different cultures. Read More
Jeffrey M. Doss
Jeffrey Maria Doss (born in 1969) gained his experience at both local and international companies. In these organisations he has worked in different roles in Operations, Sales, Management and Senior Management and have instructed various organisations throughout his 20 years in IT.He has the innate ability to simplify complex matters and translating them to real life business scenarios and smaller tangible task initiatives in order to show how such obstacles can be overcome. This was proven in his years of managing IT businesses where he could transform lagging operations into world class performers. In 2006, he started a new SAP practice amongst more mature competitors and within a year, he transformed a new venture into the best SAP team in Malaysia winning numerous awards and accolades (especially the 1st Gold Partner in Malaysia).With a management style that is non-confrontational but still motivating. It is hard to pinpoint the balance that he perfectly executes between demanding, motivating and coaching to get work done. However, he can get a team to rally behind a project with great results. Importantly, he can engage all levels of stakeholders comfortably both at operational and c-levels. Being exposed to the different cultures early has allowed him to be comfortable working in a multicultural team. With a strong background on the business side, he is always able to communicate well on objectives of the project teams to the business.Jeffrey has a Bachelor's Degree in Banking & Finance from Curtin University and an MBA from RMIT; both strong institutions on the application of current theories in the real world. He is also certified in ITIL, DevOps and CobiT and is the Regional Director of Quint Wellington Redwood Malaysia. During his time at Quint, he had spearheaded multiple ITIL®, Governance, Sourcing and alignment projects thwarting serious consulting contenders to win such high-profile work like BAT, Telenor, Shell, FGV and TM to name a few. Read More
Kevin Dutton
Kevin holds a Bachelor of Science (Honors) in Computing from University of Portsmouth, UK, a diploma in Electronics Engineering and in Computer Studies. He is an ICT professional with broad international experience in managing IT services, training, and end-user support. He has a total of 22 years of experience in the ICT industry. Having first joined Quint in 2005 in Malaysia as a consultant, Kevin had rejoined Quint upon moving to Canada in 2011 as a senior consultant. As a certified ITIL Expert and Service Manager, Kevin has been involved in a large number of international consultancy assignments, training and coaching in the implementation of IT Service Management and ISO/IEC20000. His assignments have had him travelling across Asia, the Middle East and North America whilst working with different global organizations in a variety of industries and culture. Customers have found that because of his wide knowledge and experiences, it is easier for him to absorb, relate and understand their environment and culture at a much quicker pace and thus able to contribute significantly in assisting them in their respective ITIL implementations. Read More
Kui Tze Lin
Experienced consulting in the IT industry focusing on supporting the operations of supply chain planning and optimizing solutions. Started career in IT as a technical/application support consultant. In less than 2 years, he was promoted as the Team Lead to set up and run 24/7 support operations before taking up the role as an Account Manager in 2017.As a grew up in a family of educators are potential life changers and able to facilitate someone to be successful in life. Since his high school and college days, he enjoyed imparting his knowledge to his peers who needed help by organizing group study sessions. Once he finished his A-level examinations, he was teaching in a primary school for half a year before he started university. After he graduated, he continues to deliver customized 1-on-1 tutoring high school pupils during weekends simply because he loves teaching and helping other. Read More
Sean Low
Sean Low is a Diploma holder in Graphic Design from Saito Academy & Higher Diploma and Master's Degree in Business with Infromation Technology from University of Northumbria, NewCastle. He is Management Consultant for Pink Elephant with the responsibility for delivery (consulting projects), training and development in the Asian region. Service Management Process and Applications Manager with the responsibilities of defining, documenting and implementing IT service management processes and policies across the World Vision International (WVI) global partnership that consists of more than 50 countries. Technical Services Manager with HP (formerly EDS) with the responsibility of managing the Wintel support team with 100-150 staffs supporting over international/multinational customers which includes daily operational responsibility for people, customer and day-to-day project management activities of the team. IT Manager for Malaysia's premier business weekly The Edge. Responsibilities include managing a team of web designers, programmers and system support staff. Other responsibilities include providing strategic direction to implementation of IT processes within the organisation Read More
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