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CTIA - Certified TIA-942 Internal Auditor

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CTIA - Certified TIA-942 Internal Auditor

WHAT WILL YOU LEARN

For many organisations across the world ANSI/TIA-942 has become the data centre standard of choice. This trend is increasing. It is imperative for these organisations to verify the correct implementation of the standard through a stringent audit process which is aligned with the ISO guidelines for auditing. This two-day course builds further on the technical understanding of the standard acquired in the CTDC® (Certified TIA-942 Design Consultant) course. It enables participants to develop skills and knowledge to conduct an internal audit program by applying widely recognised audit principles, procedures and techniques which are aligned with the ISO-19011 auditing guideline.

PREREQUISITES

Participants must hold a valid CTDC® certificate in order to be able to register for the CTIA® class..

AUDIENCE

The primary audiences for this course are senior quality assurance professionals and managers, enterprise managers responsible

for governance and risk management, technical experts, project managers and consultants, internal auditors, compliance

officers - virtually anybody involved in ANSI/TIA-942 compliance certification-related projects, either from an end-user or vendor perspective.


OBJECTIVES

After successfully completing this course, the student will be able to:

• Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself

• Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines

• Facilitate and support the external audit to ANSI/TIA-942

• Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and final certification

• Facilitate surveillance and recertification audits


METHODOLOGY

The course is well suited for all types of data centres, be it enterprise data centres or multi-tenant, third party data centres such as co-location, managed services and cloud service providers.

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Modules

Module 1 – Fundamental concepts and process of an internal audit

• Terms and definitions

• Difference between an internal and external auditor
• Audit principles
• Auditor competency requirements
Module 2 - Managing an audit programme

• Establishing the audit objectives

• Establishing the audit programme


Module 3 – Planning the audit

• Planning the schedule

• Resource planning

• Tools/equipment required

• Document requirements

 Design documents

 Process documents

 Declarations


Module 4 – Conducting the audit

• Conducting an opening meeting

• Conducting the audit

• Interviews

• Document review

• Facility review

• Typical non-conformities

 Architectural

 Electrical

 Mechanical

 Telecommunications

• Preparing the audit conclusions

• Conducting the closing meeting


Module 5 - Preparing and distributing the audit report

• Audit report requirements

• Classification of non-conformities

• Typical format of an audit report


Module 6 - Following up on the audit

• The CAR – Corrective Action Report

• Evaluation of the Corrective Action Report


Module 7 - Requesting a formal external audit
Module 8 - Issuing a conformity certificate

• Requirements of the certificate

• Registration of the certificate


Module 9 - Surveillance audits
Module 10 - Recertification audits
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