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WHAT YOU WILL LEARN
COBIT® 5 is the latest edition of ISACA's globally accepted framework. It provides an end-trend business view of the governance of enterprise IT, reflecting the central role of information and technology in creating value for enterprises of all sizes. The principles, practices, analytical tools and models found in COBIT® 5 embody thought leadership and guidance from business, IT and governance experts around the world.
COBIT® 5 provides guidance to executives and those charged with making decisions concerning the use of technology in support of organizational objectives. COBIT® 5 helps business leaders address the needs of all stakeholders across the enterprise and ultimately maximize the value from information and technology.
You will learn how to perform a process assessment and how to analyze the results to provide a clear determination of process capability. You will also learn how these results can be used for process improvement, measuring the achievement of current or projected business goals, benchmarking, consistent reporting and organizational compliance ultimately driving value to the business
This program will be conducted with interactive approach is used combining lecture, discussion and case study experience to prepare participants for the COBIT® 5 Assessor certification exam as well as providing valuable conceptual knowledge that can be applied in the workplace.
Upon completion of this program, participants should be able to understand:
- How to perform a process capability assessment using the Assessor Guide: using COBIT® 5.
- How to apply the Process Assessment Model
(the PAM) in performing a process capability assessment. Specifically:
- To use the Process Reference Model, in particular to be able to use the 37 processes outlined in the PRM.
- To apply and analyse the measurement model in assessing process capability levels.
- To apply and analyse the capability dimension using generic criteria outlined in the PAM.
- How to identify and assess the roles and responsibilities in the process capability assessment process.
- How to perform and assess the 7 steps
outlined in the Assessor Guide. Specifically:
- Initiate a process assessment
- Scope an assessment, using the tools provided and the PAM for the selection of the appropriate processes
- Plan & Brief the teams
- Collect & Validate the data
- Do a process attribute rating
- Report the findings of the assessment.
- How to use the self-assessment guide
Noordin Bin Aboo Talib Khalid
Noordin Aboo Talib Khalid has over 13 years of working experience in Information Communication Technology (ICT) industry, especially in automotive manufacturing and logistic areas. He specializes in ITIL (Expert), Cobit, Prince2 and ISO20000
He has an analytical, professional skill with strong result oriented work ethic and emphasis on strategic planning and decision-making. He has experienced in large system development work including managing a complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues, anticipates strategic project requirements, migration, development and risks, and is able to communicate effectively with all levels of professionals within the organization.
Aaron Ho Khong
Aaron Ho is certified in ITIL V3 Intermediate, Prince2 Practitioner and Project Management Professional PMP). He has over 14 years of working experience in the information and communication technology industry specializing in Telecom Value Added Services Management, Contact Center Management and IT Service Management.He has good analytical and business acumen skills which helps him to better understand business needs and identify opportunities. He is result oriented with good work ethics and is able to translates business goals into project/program requirements and engages the stakeholders to obtain expertizes, resources and support.His emphasis is on strategic planning, decision-making, negotiating, balancing competing business issues, anticipating strategic project requirements, migration, development and risks. He communicates effectively with all levels of professionals within the organization. Read More
Kaustuv has had 10 years of experience in Information Communication Technology (ICT) industry especially in Retail, logistics and IT Service Management in Asia and Europe. He has an analytical, professional skill with strong result oriented work ethic. He places emphasis on strategic planning and decision-making. Kaustuv is experienced in large system development work. This includes managing complex integrated logistics and manufacturing implementation projects. He is able to negotiate and balance competing business issues and anticipate strategic project requirements such as migration, development and risks. He is also a skilled communicator.Kaustuv is an accredited trainer with the APM Group & EXIN. He has successfully trained and coached more than 2000 IT professionals within Asia Pacific and the Middle East, including India, Malaysia, Dubai and Singapore.
Kui Tze Lin
Experienced consulting in the IT industry focusing on supporting the operations of supply chain planning and optimizing solutions. Started career in IT as a technical/application support consultant. In less than 2 years, he was promoted as the Team Lead to set up and run 24/7 support operations before taking up the role as an Account Manager in 2017.As a grew up in a family of educators are potential life changers and able to facilitate someone to be successful in life. Since his high school and college days, he enjoyed imparting his knowledge to his peers who needed help by organizing group study sessions. Once he finished his A-level examinations, he was teaching in a primary school for half a year before he started university. After he graduated, he continues to deliver customized 1-on-1 tutoring high school pupils during weekends simply because he loves teaching and helping other. Read More
Sean Low is a Diploma holder in Graphic Design from Saito Academy & Higher Diploma and Master's Degree in Business with Infromation Technology from University of Northumbria, NewCastle. He is Management Consultant for Pink Elephant with the responsibility for delivery (consulting projects), training and development in the Asian region. Service Management Process and Applications Manager with the responsibilities of defining, documenting and implementing IT service management processes and policies across the World Vision International (WVI) global partnership that consists of more than 50 countries. Technical Services Manager with HP (formerly EDS) with the responsibility of managing the Wintel support team with 100-150 staffs supporting over international/multinational customers which includes daily operational responsibility for people, customer and day-to-day project management activities of the team. IT Manager for Malaysia’s premier business weekly The Edge. Responsibilities include managing a team of web designers, programmers and system support staff. Other responsibilities include providing strategic direction to implementation of IT processes within the organisation Read More