This course is specially design for Program, Project, HR representatives, any member of a team involved in a transformation

Change Management Foundation certificate. Delegates will be expected to have completed the assigned pre-course study material prior to attending this course.

Such material will be sent to delegates approximately two weeks before the start of

your course.

Upon completion of this program, participants should be able to:

• Understand how to support people learn what they need to during change
• Appreciate different approaches to change management and their implications for supporting
• individuals through change and understand why people react as they do and how delegates
• can help individuals through the change process
• Appreciate why teams are important in change, understand what factors contribute to team
• success and understand how teams change and develop and so help delegates to deliver
• improvements in team performance
• Identify key metaphors describing how organizations change and how these can help
• delegates plan appropriate action during change
• Understand what assumptions people may have about organizational change
• Formulate an integrated model of the change management process and how this can help
• delegates to introduce successful change within an organization
• Know what key areas need to be considered are when planning organizational change and
• understand the difference between management and leadership
• Identify different leadership styles and their effects on the change process
• Understand the important role leaders have to play in change management
• Begin to develop a healthy response to the demands of change management leadership
• Take the Change Management Practitioner Certification exam