10991: Troubleshooting Windows Server 2016 Core Technologies | IT Training & Certification | Info Trek
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10991: Troubleshooting Windows Server 2016 Core Technologies

Location

Format What’s this?
Starting From
RM 3500.00
  1. 5 Days
  1. HRDF SBL Claimable
  2. Lunch & refreshment provided
  3. Certificate of Attendance available
Starting From
RM 1642.50
  1. 40 Hours
  1. HRDF SBL Claimable
  2. Certificate of Attendance available
  3. 90 days of access from date of activation

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  1. 5 Days

10991: Troubleshooting Windows Server 2016 Core Technologies

WHAT YOU WILL LEARN

This course covers a wide variety of troubleshooting scenarios that a network administrator might encounter in their work. A high percentage of this course is labs that require students to identify problems and implement a solution that might include multiple technologies. Students will learn about common errors and resolutions related to Windows Server core technologies including: Active Directory Domain Services (AD DS), storage, certificates, Microsoft Hyper-V, load balancing, and failover clustering. Authentication to Office 365 is also covered. Some advanced services such as Microsoft Azure integration, containers, advanced security features such as shielded virtual machines etc., and Linux Integration and support are not covered.

AUDIENCE

This course is intended for IT professionals who are experienced Windows Server administrators and want to expand their troubleshooting skills. Students should be experienced with day-to-day administration of Windows Server. These students may or may not have Windows Server 2016–specific training.

PREREQUISITES

In addition to their professional experience, students who attend this training should already have the following technical knowledge:

• Networking fundamentals, including IPv4 and Domain Name System (DNS)

• Principles and management of AD DS

• Basic understanding of public key infrastructure (PKI)

• Windows PowerShell basics

• Hyper-V

• Load balancing

• Failover clustering


Students who attend this training can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:

• 20740C: Installation, Storage, and Compute with Windows Server 2016

• 20741D: Networking with Windows Server 2016

• 20742B: Identity with Windows Server 2016


METHODOLOGY

This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.

COURSE OBJECTIVES

After completing this course students will be able to:

• In addition to their professional experience, students who attend this training should already have the following technical knowledge:

• Networking fundamentals, including IPv4 and Domain Name System (DNS)

• Principles and management of AD DS

• Basic understanding of public key infrastructure (PKI)

• Windows PowerShell basics

• Hyper-V

• Load balancing

• Failover clustering

• Students who attend this training can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:

• 20740C: Installation, Storage, and Compute with Windows Server 2016

• 20741D: Networking with Windows Server 2016

• 20742B: Identity with Windows Server 2016


Expand All

Modules

Module 1: Implement a troubleshooting methodology

This module describes the common steps in the troubleshooting process, and the commonly used troubleshooting tools. This module also describes how to use remote administration tools and how to troubleshoot Windows PowerShell commands and scripts.

Lessons

• Overview of the troubleshooting process

• Overview of troubleshooting tools

• Use remote administration tools

• Troubleshoot Windows PowerShell commands and scripts


Lab: Implement a troubleshooting methodology

• Implement a troubleshooting methodology


Lab: Use troubleshooting tools

• Use troubleshooting tools


Lab: Troubleshoot a remote server computer

• Use remote tools to administer a remote server


Lab: Troubleshoot a script

• Troubleshoot a script


After completing this module, students will be able to:

• Describe the common steps in the troubleshooting process

• Describe the commonly used troubleshooting tools

• Explain how to use remote administration tools

• Troubleshoot Windows PowerShell commands and scripts


Module 2: Troubleshoot network connectivity

This module explains how to troubleshoot network connectivity issues by using Windows Server 2016 tools. This module describes using Microsoft Message Analyzer to troubleshoot network connectivity issues. This module also describes how to troubleshoot IPv4 and IPv6 settings, network communication, the configuration of DHCP and client name resolution.

Lessons

• Troubleshooting with Message Analyzer

• Troubleshooting IP settings

• Troubleshoot network connectivity

• Troubleshooting DHCP

• Troubleshooting client name resolution


Lab: Resolve network connectivity issues

• Resolve a network problem


Lab: Troubleshoot DHCP

• Resolve DHCP issues

• Install and configure the DHCP server role

• Configure DHCP failover


Lab: Resolve name resolution issues

• Resolve a name resolution issue (1)

• Resolve a name resolution issue (2)


After completing this module, students will be able to:

• Describe how to use Message Analyzer for troubleshooting

• Troubleshoot IPv4 and IPv6 settings

• Troubleshoot network connectivity

• Troubleshoot the DHCP configuration

• Troubleshoot client name resolution


Module 3: Troubleshoot authentication issues

This module describes how to troubleshoot authentication issues, including user and computer authentication issues and AD DS replication issues. This module also describes troubleshooting authentication to Office 365.

Lessons

• Troubleshoot user and computer account authentication

• Troubleshoot AD DS replication issues

• Troubleshoot authentication to Office 365


Lab: Resolve sign-in problems

• Resolve a sign-in problem (1)

• Resolve a sign-in problem (2)


Lab: Resolve sign-in problems at branch offices

• Resolve sign-in problems at branch offices


After completing this module, students will be able to:

• Troubleshoot user and computer authentication

• Troubleshoot AD DS replication

• Troubleshoot authentication to Office 365


Module 4: Troubleshoot application access issues

This module explains how to troubleshoot issues related to application access including issues related to accessing traditional Windows Server apps and issues with certificates that are used for application access. This module also describes how to troubleshoot issues related to accessing web-based applications.

Lessons

• Troubleshooting access to Windows Server apps

• Troubleshooting issues with certificates

• Troubleshooting access to web-based apps


Lab: Troubleshoot application access issues

• Troubleshoot application start-up

• Troubleshoot application security warnings

• Troubleshoot application authentication


After completing this module, students will be able to:

• Describe how to troubleshoot access to Windows Server apps

• Troubleshoot issues with certificates that are used for application access

• Troubleshoot issues related to accessing web-based applications


Module 5: Troubleshoot file access issues

This module describes how to troubleshoot issues related to file access, including access to files and shared folders. This module also describes how to manage and troubleshoot BitLocker.

Lessons

• Troubleshooting access to files and folders

• Manage and troubleshoot BitLocker


Lab: Troubleshooting file access

• Troubleshoot file access (1)

• Troubleshoot file access (2)


Lab: Test BitLocker on a Windows 2016 Server

• Test BitLocker on Windows Server 2016


After completing this module, students will be able to:

• Troubleshoot access to files and folders

• Manage and troubleshoot BitLocker


Module 6: Troubleshoot storage issues

This module describes how to troubleshoot issues related to server storage. This module also describes how to troubleshoot and optimize DFS namespaces and replication. Additionally, this module describes how to troubleshoot advanced file services.

Lessons

• Troubleshooting server storage issues

• Troubleshoot DFS

• Troubleshoot advanced file services


Lab: Troubleshooting server storage issues

• Repair data redundancy

• Troubleshoot file replication

• Troubleshoot Dynamic Access Control


After completing this module, students will be able to:

• Troubleshoot server storage issues

• Troubleshoot and optimize DFS namespaces and replication

• Troubleshoot advanced file services


Module 7: Troubleshoot Group Policy

This module explains how to troubleshoot issues related to Group Policy, including how group policies are processed. This module also describes how to troubleshoot Group Policy application.

Lessons

• Group Policy overview

• Troubleshoot Group Policy application


Lab: Troubleshooting GPO application

• Troubleshoot GPOs (1)

• Troubleshoot GPOs (2)

• Troubleshoot GPOs (3)


After completing this module, students will be able to:

• Describe how Group Policies are processed

• Troubleshoot Group Policy application


Module 8: Troubleshooting AD DS

This module describes how to troubleshoot issues related to AD DS, including the tools used for AD DS administration. This module also describes control management of AD DS objects and how-to backup and restore AD DS objects. Additionally, this module explains how to troubleshoot issues related to domain controllers and trust relationships between domains and forests.

Lessons

• Overview of AD DS administration tools

• Control AD DS administration

• Backup and restore AD DS objects

• Troubleshoot issues related to domain controllers

• Troubleshoot AD DS trusts


Lab: Deploy LAPS

• Troubleshoot local administrator password configuration

• Install and configure LAPS

• Deploy and test LAPS


Lab: Recover AD DS objects

• Recover missing user accounts


Lab: Resolve common AD DS problems

• Restore the Toronto AD DS site

• Restore the TOR-DC1 and FSMO roles

• Restore the Adatum Contoso forest trust


After completing this module, students will be able to:

• Identify the tools used for AD DS administration

• Control management of AD DS objects

• Backup and restore AD DS objects

• Troubleshoot issues related to domain controllers

• Troubleshoot trust relationships between domains and forests


Module 9: Troubleshoot remote access to data and apps

This module describes how to troubleshoot remote access to data and apps, including VPN connectivity. This module describes remote access options for apps, and how to troubleshoot Remote Desktop Services.

Lessons

• Troubleshoot VPN connectivity

• Overview of remote access for apps

• Troubleshoot Remote Desktop Services


Lab: Troubleshoot remote access to data and apps

• Resolve common remote access problems

• Troubleshoot VPN connectivity

• Troubleshoot access to a RemoteApp program



After completing this module, students will be able to:

• Troubleshoot VPN connectivity

• Describe remote access options for apps

• Troubleshoot Remote Desktop Services


Module 10: Troubleshoot visualization issues

This module describes how to troubleshoot issues related to virtualization, including the issues that need to be considered when configuring virtual machines and virtual machine resources.

Lessons

• Issues with VM configuration

• Troubleshoot VM resources


Lab: Troubleshooting Hyper-V

• Troubleshoot replication

• Troubleshoot PowerShell Direct access

• Troubleshoot Hyper-V networking

• Troubleshoot Hyper-V VM storage

• Troubleshoot VM start-up


After completing this module, students will be able to:

• Describe issues that need to be considered when configuring virtual machines

• Troubleshoot virtual machine resources


Module 11: Troubleshooting high availability

This module explains how to troubleshoot high availability, including load balancing methods and the considerations for implementing them. This module also describes how to troubleshoot failover clustering and Hyper-V clustering.

Lessons

• Considerations for implementing load balancing

• Troubleshooting failover clustering

• Troubleshooting Hyper-V clusters


Lab: Troubleshooting high availability

• Troubleshooting high availability for a virtual machine

• Troubleshooting storage for high availability

• Troubleshooting a failover cluster





After completing this module, students will be able to:

• Describe the load balancing methods and the considerations for implementing them

• Troubleshoot failover clustering

• Troubleshoot Hyper-V clustering


Ali Reza Bin Azmi

Ali Reza Bin Azmi

Ali Reza Azmi has been working in the IT industry since 2000 and he has more than 14 years of experience in IT training. He is well - versed in the configuration and troubleshooting of Window Server 20012 network infrastructure, Windows identity and access solutions with Windows Server 20012 active directory, Window Server 2012 active directory domain services and Windows Servers 2012 servers. He is knowledgeable in the planning and implementation of Windows Server 20012, Windows 8 desktop deployments and environments and in supporting Windows 8 for enterprise among others.


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