Course Details
Course Code: OL13A(1); Instructor-led
Audience
This course is designed for Clerks, Officers, Supervisors, Administrators, Executives, Managers, and all personnel involved in Outlook.
Prerequisites
Basic knowledge of Microsoft Excel is essential with the follow pre-requisites:
- Have attended Microsoft Outlook – Foundation and Intermediate Level; OR
- Able to switch between task applications
- Able to Create and Delete Task
- Able to Create and Delete Notes
- Able to Update Task Completion
- Able to Expand and Collapse Conversations
- Able to Clean up a Folder or Conversation
- Able to Use Default Quick Steps
- Able to Create, Delete and Reset Quick Steps
- Able to Add and Remove Folder to Favourites List
- Able to Enable and Disable the Favourites List
- Able to Create Default Search Folders
- Able to Create Custom Search Folders
- Able to Modify and Delete Search Folders
- Able to Configure Junk Mail Options
- Able to Manage Blocked and Safe Senders Lists
- Able to Create, Edit and Use Signature
Methodology
This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.
Course Objectives
Upon completion of this program, participants should be able to:
- Create, Edit and Delete Simple Rule
- Use the Rules Wizard
- Use Categories to categorize items
- Share Calendar
- Respond to a Calendar Sharing Request
- View Another User’s Calendar
- Schedule Meetings with Microsoft Exchange Server
- Create a Meeting Request
- Use the Scheduling Assistant
- Use the Room Finder
- Track Responses
- Use Mailbox Cleanup
- Configure AutoArchive
- Manually Archiving Data
- Create Personal Folders File
- Set a Personal Folder File as Default
- Add a Password to a Personal Folders File
- Create and Delete Profile
Outlines
Module 1: Using Rules
- Creating a Simple Rule
- Using the Rules Wizard
- Editing Rules
- Deleting Rules
Module 2: Using Conversations
- Configuring Categories
- Using Quick Click
- Using Categories in a View
- Creating Category Search Folders
Module 3: Sharing Your Calendar
- Sharing a Calendar
- Responding to a Calendar Sharing Request
- Viewing Another User’s Calendar
- Using Schedule View
Module 4: Scheduling Meetings with Microsoft Exchange Server
- Creating a Meeting Request
- Using the Scheduling Assistant
- Using the Room Finder and Sending a Meeting Request
- Responding to a Meeting Request
- Tracking Responses
- Managing Attendees
- Cancelling a Meeting
Module 5: Organizing Data
- Using Mailbox Cleanup
- Configuring AutoArchive
- Manually Archiving Data
- Exporting Data
- Importing Data
