Are you eager to enhance your career prospects through top-notch Power BI training? Look no further! In the MB-920T00 Microsoft Dynamics 365 Fundamentals (ERP) course, we provide a comprehensive introduction to Dynamics 365, including an in-depth exploration of Power BI training.
Power BI Training Excellence
Our course delves deeply into Power BI, the business analytics tool that can truly revolutionize the way you handle data. With our engaging and interactive approach, you’ll learn how to harness the full potential of Power BI for data analysis, report creation, and data-driven decision-making.
Why Opt for Our Power BI Training
Our Power BI training is tailored for professionals at all levels. Whether you’re a business stakeholder, recent graduate, or considering a career switch, our course equips you with the skills necessary to excel in today’s data-driven landscape. No prior Power BI experience is required – we begin with the fundamentals and guide you through advanced techniques.
Join us in the MB-920T00 Microsoft Dynamics 365 Fundamentals (ERP) course and empower yourself with the knowledge and skills to master Power BI. Your journey towards data proficiency starts right here!
Course Details
Course Code: MB-280T03; Duration: 1 day; Instructor-led / Remote Online Training
Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys.  First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.  Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
Audience
This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Customer Insights for their organizations.  Students should have knowledge in basic marketing principles.  Students should be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights. They should also have basic model-driven application configuration experience.
Prerequisites
n/a
Methodology
This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.
Course Objectives
n/a
Outlines
Module 1: Work with real-time features in Dynamics 365 Customer Insights - Journeys
- Create emails in Dynamics 365 Customer Insights –
- Create text messages and push notifications in Dynamics 365 Customer Insights – Journeys
- Create forms in Dynamics 365 Customer Insights – Journeys
- Manage consent in Dynamics 365 Customer Insights – Journeys
- Build journeys with Dynamics 365 Customer Insights – Journeys
- Manage leads and scoring in Customer Insights – Journeys
- Extend real-time marketing capabilities within Dynamics 365 Customer Insights – Journeys
Module 2: nlock customer intent with Dynamics 365 Customer Insights - Data
- Get started with Dynamics 365 Customer Insights – Data
- Ingest data into Customer Insights – Data
- Create a unified customer profile in Dynamics 365 Customer Insights – Data
- Work with Dynamics 365 Customer Insights – Data
- Enrich data and predictions with Customer Insights – Data
- Manage external connections with Customer Insights – Data
- Configure and administer Customer Insights – Data
