ISO 45001 Lead Implementer

ISO/IEC 20000

Summary

Location

Malaysia

Duration

5 Days

Format

Public Class

ISO Courses for Your Career Potential

Are you ready to supercharge your career with ISO courses? Dive into the world of service management with the ISO/IEC 20000 Foundation 2018 course offered by Info Trek in Malaysia. This dynamic, 3-day training adventure is designed for anyone looking to define, plan, audit, implement, or manage a service management system (SMS) based on ISO/IEC 20000-1:2018. No prerequisites are required, but some familiarity with service management concepts is a plus, making it accessible to a wide range of professionals.

The Path to Success

This ISO course is a game-changer. You’ll gain a deep understanding of the ISO/IEC 20000 standard, its components, and how it applies to real-world scenarios. With the latest teaching methods, including interactive lectures, group discussions, and real-life activities, you’ll not only learn but also experience the material. What sets this course apart is its emphasis on practical application, leveraging your personal and work experiences to make the learning process more effective and engaging.

Elevate Your Career

By completing the ISO/IEC 20000 Foundation 2018 course, you’ll be well-prepared to tackle the complexities of service management. This certification will open doors, enhance your professional skills, and demonstrate your commitment to excellence. Whether you’re already in the IT field or looking to break into it, this ISO course is your ticket to a brighter, more promising future. So, don’t miss out on this opportunity. Join Info Trek’s ISO course, and let’s journey together toward a more successful and fulfilling career.

Course Details

Duration: 5 days; /35 hours; Remote online training

What You Will Learn

This training combines our ISO 45001 requirements and implementation courses, with an additional 2 days of content with examination. This will provide you with: An in depth understanding of the standard; the best practice methods to implement the tandard within your organization; and ensure its effectiveness by teaching you management skills such as leadership, effective delegation, problem solving and motivation.

Delegates will have the knowledge to explain:

What is an Occupational Health and Safety Management System (OH&S MS)
Why an OH&S MS is important to an organization and its benefits
The background of ISO 45001 and its intended outcome
The terms and definitions used
The key concepts and structure of ISO 45001
The main requirements of ISO 45001
A typical framework for implementing ISO 45001 following the PDCA cycle
Key concepts and requirements of ISO 45001 from an implementation perspective
The benefits specific to an organization in relation to implementing an effective OH&S MS

Delegates will have the skills to:

Conduct a baseline review of an organization’s current position with regard to ISO 45001
Implement key concepts of ISO 45001
Implement key requirements of ISO 45001
Identify the leadership skills, based on best practice, to lead the implementation of a Management System, including:

Leading the implementation project
Support and planning tools
Facilitating organizational change
Effective delegation
Motivation

Audience

Those who are responsible for the management and implementation of an ISO 45001 management system.

Prerequisites

n/a

Course Objectives

On completion of this training you will have the knowledge of ISO 45001 requirements and methods for its implementation, and the skills to effectively lead, manage and delegate activities to ensure the effective implementation of ISO 45001 within your organization.

This course will help you:

Gain an in depth knowledge of the requirements of ISO 45001
Develop the confidence to apply this knowledge within your organization
Be able to perform a detailed gap analysis and project plan
Know what each clause requires for effective implementation
Develop the management skills to be able to effectively lead the
implementation of an effective ISO 45001 management system within your
organization
Be able to prove your knowledge via completion of the courses exam

Outlines

Day 1

Benefits to you, welcome and introduction
Course aims, objectives and structure
Key terms and definitions:
What is an Occupational Health and Safety Management System?
(OH&S MS)
Why an OH&S MS is important to an organization and its benefits
The background of ISO 45001 and its intended outcome
Other terms and definitions used
Risks and opportunities
The key concepts and structure of ISO 45001
Context of the organization (Clause 4)
Leadership and worker participation (Clause 5)
Planning (Clause 6)
Support (Clause 7)
Operation (Clause 8)
Performance evaluation (Clause 9)
Improvement (Clause 10)
Reflection and feedback

Day 2

Review of Day 1 quiz
Introductions, overview of learning objectives and course structure
Implementation process and integration
Documented information
Understanding the context of your organization
Baseline gap analysis and Task/Gantt chart
Leadership and worker participation
Planning:
- Processes needed to address risks and opportunities
- Hazard identification
- Identification and assessment of OH&S/other risks and opportunities
- Determine legal and other requirements
- Planning to take action
- OH&S policy and OH&S objectives
Reflection and feedback

Day 3

Welcome back and day 3 quiz
Draft your OH&S policy and an OH&S objective
Support activities
Operational activities
Performance evaluation:
- Monitoring, measurement, analysis and performance evaluation
- Evaluation of compliance
- Internal audit and management review
Improvement:
- Incident, nonconformity and corrective action
- Continual improvement
Implementation feedback to management
Reflection and feedback

Day 4

Welcome to day 4
Leadership and Management:
- Differences
- Leadership
- Implementation support
- Leading the implementation
Brainstorming
Eight discipline problem solving (8D)
Ishikawa/Fishbone
Change management
Delegation
Effective delegation
Motivation
Reflection and feedback