Course Details
Course Code: DP; Instructor-led
Audience
Individuals involved in IT development, IT operations, or IT Service Management, and individuals whose role are affected by DevOps and
continuous delivery, such as:
- DevOps Engineers
- Product Owners
- Integration Specialists
- Operations Managers
- Incident and Change Managers
- System Administrators
- Network Administrators
- Business Managers
- Automation Architects
- Enterprise Architects
Prerequisites
- Required: DASA DevOps Fundamentals certificate
- Beneficial: Basic familiarity with Agile, Scrum, Lean, and ITSM principles
Methodology
This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise.
Course Objectives
At the end of this course, you will be able to:
- Explain the importance of DevOps culture and the aspects that can influence it.
- Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment.
- Explain why courage is essential to enable trust, honesty, and experimentation.
- Identify and evaluate different types of behavior in a DevOps environment.
- Recognize the signals indicating impediments and/or team dysfunctions.
- Describe how to form good DevOps teams and assess their maturity.
- List the effects of happiness and motivation on team performance.
- Identify how leaders encourage feedback and transparency.
- Discuss the factors that leaders can influence to build trust.
- Explain how and why leaders promote a “Safe to fail” environment.
- Analyze value streams to improve throughput and flow.
- Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.
Outlines
Module 1: Teambuilding
- Design Teams
- Build Teams
- Governance
Module 2: DevOps Leadership
- Build Culture
- Create Purpose
- Be a Servant Leader
- Focus on Success
Module 3: Courage
- Build Courage
- Think Different
Module 4: Value - Customer Centric Action
- Different Aspects of Value
- Stakeholder Management
- Combining the Lean Startup and DevOps
- The Power of Story Mapping
Module 5: Continuous Improvement
- Build Flow
- Types of Continuous Improvement
- Continuous Improvement Tools
