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8969 (30th June - 2nd July) & 80003A (3rd July) List Price: RM2,800

8969 Extending Microsoft Dynamics CRM 4.0

Prerequisites
Completed Course 8912A Customization and Configuration in Microsoft Dynamics CRM, or have equivalent knowledge of the customization capabilities of Microsoft Dynamics CRM and Applications in Microsoft Dynamics CRM 4.0.

Course Outline
Introduction to Extending Microsoft Dynamics® CRM 4.0

  • Chapter 1: Extensibility Overview
  • Chapter 2: Microsoft Dynamics CRM Architecture
  • Chapter 3: Common Platform Operations
  • Chapter 4: Advanced Platform Operations
  • Chapter 5: Custom Workflow Activities
  • Chapter 6: Plug-ins
  • Chapter 7: Application Event Programming
  • Chapter 8: Client Extensions
  • Chapter 9: Building ASP .Net Extensions

    • 8003A Workflow in Microsoft Dynamics CRM 4.0

    Prerequisites
    Recomended but not required that students have completed: Course 8913, Applications in Microsoft Dynamics CRM 4.0

    Course Outline
    Introduction to Extending Microsoft Dynamics® CRM 4.0

  • Chapter 1: Basic Workflows
  • Chapter 2: Design Process
  • Chapter 3: Advanced Workflows
  • Chapter 4: Multi-Stage Workflows
  • Chapter 5: Managing Workflows
  • Chapter 6: Additional Topics

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    Audience Profile
    This course is intended for Microsoft Dynamics CRM System Administrators and Customizers, as well as Business Managers who wants to find out how to automate business processes.

    Trainer Profile
    Hon has been implementing MSCRM since its version 1.0 days when it was launched in the US in 2002. The very first Microsoft Certified Partner to implement this in Asia Pacific region. He has been implementing MSCRM system for various large organizations and convering large implementations across Asia. Currently he is co-owner of Microsoft Gold Certified Partner which specializes in Microsoft CRM implementation. He has over 10+ years experience in the IT industry starting from developing manufacturing system to implementing overall ERM systems.

    Recent certification:

  • Microsoft CRM Installation and Configuration
  • Microsoft CRM Customization

    • Speaking engagements:

  • 2004 Speaker, CRM, Sales and You, Partner Event, Tectura Hong Kong
  • 2004 Speaker, CRM, Service and You, Partner Event, Tectura Hong Kong
  • 2004 Speaker, MSCRM 1.2 Launch, Microsoft Partner Day, Microsoft Malaysia
  • 2004 Speaker, The New MSCRM, Microsoft Customer Care Day, Microsoft
  • 2003 Speaker, Managing Supply Chains, Technology Month @ Temasek Polytechnic


    • Term & Condition:

    1) Promotion valid for courses and dates stated only.

    2) Availability is on a first come first serve basis (limited seats are available).

    3) Confirm order must indicate Promo Code.

    4) Vouchers are disbursed upon course completion and payment received.

    5) This promotion is not valid to use together with other Promotions.

    6) Dateline to register latest 7 working days before course commences.

    Info Trek reserves the right to terminate this program without prior notice.

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