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Code Course Title Days
ITIL V3 Intermediate Capability
ICOSA Operational Support & Analysis 5
ICRCV Release, Control & Validation 5
ICSOA Service Offerings & Agreement 5
ICPPO Planning, Protection & Optimization 5
ITIL V3 Intermediate Lifecycle
ILSS Service Strategy 4
ILSD Service Design 4
ILST Service Transition 4
ILSO Service Operation 4
ILCSI Continual Service Improvement 4
 
 
 
 
 
 
 
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